Bizagi and BiZZdesign HoriZZon are two competing products in the business process management software space. While Bizagi is noted for its affordability and ease of use, BiZZdesign HoriZZon tends to have the upper hand with its extensive modeling capabilities and adherence to industry standards, which can be crucial for larger organizations.
Features: Bizagi is recognized for its ease of use, rapid process automation capabilities, and customer-driven improvements. It also provides solid documentation functionalities which benefit small to medium enterprises. On the other hand, BiZZdesign HoriZZon offers robust integration capabilities, compliance with standards like ArchiMate, and a comprehensive suite for strategic portfolio planning, making it highly suitable for enterprise architecture management.
Room for Improvement: Bizagi needs to enhance stability in newer versions and address performance issues associated with larger workflows. Additionally, there's a need for better integration features and more flexible licensing options. BiZZdesign HoriZZon could improve its complex user experience, enhance REST APIs, and better manage costs to become more appealing for budget-conscious organizations.
Ease of Deployment and Customer Service: Bizagi supports both on-premises and hybrid cloud deployments, although its technical support receives mixed reviews regarding responsiveness. In contrast, BiZZdesign HoriZZon is primarily cloud-based, aligning well with organizations preferring cloud solutions, and is known for effective customer service and quick responsiveness.
Pricing and ROI: Bizagi's pricing includes a free modeler and offers cost-effective automation, though recent price increases cause some concern for users. Many users appreciate its ROI due to the quick deployment. In comparison, BiZZdesign HoriZZon is more expensive, ideal for organizations that can maximize its extensive features, potentially offsetting higher costs with strategic advantages.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
The technical support from the vendor of BiZZdesign HoriZZon has extensive documentation.
BiZZdesign HoriZZon's technical support has presented challenges, as extra fees are required and the process is not straightforward.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
The scalability of BiZZdesign HoriZZon rates quite highly at a 9 if not a 10.
The stability of BiZZdesign HoriZZon rates at a 9 since it's very stable.
The decision map could be improved to allow more than three options at a decision point.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
It takes a long time to learn and understand, which is a learning curve you have to go through.
The learning portal does not include integration documentation at a high level or in detail.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
BiZZdesign HoriZZon's visual technologies and visual techniques help organizations make data-driven decisions by providing the required views for key stakeholders, including heat maps, road maps, project implementation, and other visualizations.
The most valuable features of BiZZdesign HoriZZon include the diagrammatic representation of BPMN models, which I find good for modeling, and things such as capability maps.
| Product | Market Share (%) |
|---|---|
| Bizagi | 10.6% |
| BiZZdesign HoriZZon | 2.6% |
| Other | 86.8% |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
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With all the data about your business in one place you can see the big picture and make properly informed strategic decisions to drive growth. Bizzdesign Horizzon brings together strategy, IT architecture, operating models, data, capabilities, change portfolios and ideas into a single, intuitive collaborative business design platform. Real-time visibility of key metrics and trends allows you to take action more quickly. Accelerating the speed and accuracy of your operations now – and into the future.
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