Oracle CX Sales and Bitrix24 compete in the CRM market. Bitrix24 has an edge through cost-effectiveness and diverse features, while Oracle CX Sales offers robust support and advanced functionalities for larger enterprises.
Features: Oracle CX Sales is noted for its advanced analytics, CRM automation, and seamless integration with Oracle products, making it ideal for large-scale operations. Bitrix24 provides extensive collaboration tools, customizable workflows, and built-in telephony, suitable for small to medium-sized businesses.
Room for Improvement: Oracle CX Sales could simplify its setup process, enhance user interface customization, and reduce initial costs. Bitrix24 needs to improve its marketing strategies, increase popularity in the market, and expand integration capabilities with third-party solutions.
Ease of Deployment and Customer Service: Bitrix24's cloud deployment is straightforward, and its responsive customer support is valued. Oracle CX Sales, requiring a more intricate setup, benefits enterprises with IT resources, but its customer service is detailed and professional.
Pricing and ROI: Bitrix24 offers competitive pricing with a free tier and scalable plans providing quick ROI for cost-conscious businesses. Oracle CX Sales, while initially higher in cost, provides significant long-term ROI through enhanced functionalities and detailed analytics.
| Product | Market Share (%) |
|---|---|
| Oracle CX Sales | 1.1% |
| Bitrix24 | 1.3% |
| Other | 97.6% |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 2 |
| Large Enterprise | 12 |
Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!
Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.
Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.
The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence • A customer data management system to ensure clean, consolidated and complete customer information. With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.
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