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Bitdefender GravityZone EDR vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
12th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
61
Ranking in other categories
No ranking in other categories
VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
43rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (6th)
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.6%, down from 3.2% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The performance is great."
"They are constantly updating the solution against malware."
"The tool's graphical user interface is common and very friendly, making it an overall user-friendly product."
"I like that you can manage all the time and you can uninstall and install everything via the web console."
"The solution's deployment is very easy and flexible."
"It is easy to scale and it is suitable for organizations from small businesses to enterprise."
"The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."
"Go for Bitdefender GravityZone EDR without any second thought."
"The most valuable features are the threat-hunting and the batch console."
"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"Carbon Black insures the probability that any ransomware will be stopped before spreading."
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
 

Cons

"The main area for improvement is the dashboard of the cloud console, where we manage security policies and groupings. It needs to be more flexible and informative."
"When patching devices for updates, if a device is not switched on, it does not provide information dynamically."
"I would like to see a remote desktop for installed endpoints so administrators can see what is on a user's screen or what a user is doing."
"In terms of improvement of the solution, it could have better features. For example, having a firewall within. This way we would only need one solution."
"They should improve the solution's patch management feature."
"What's happening now in this field is artificial intelligence, the behavior part. That is now the trend in many products, including Bitdefender, and this is where the product needs improvement."
"In the future, maybe this will need to morph into AI threat intelligence."
"If we could directly push the agent to the script, it'll be very good."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."
"The solution's support could be improved."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"
"The threat intelligence feed could use some fine tweaking."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
 

Pricing and Cost Advice

"If you look at the solution's price point, it's actually low market value, especially in comparison to other ones."
"The licensing cost has been manageable for our small team."
"Bitdefender GravityZone Ultra's pricing is competitive in the market."
"I rate the product's price a four on a scale of one to ten, where one is low, and ten is high."
"It is not that expensive. Compared to its competitors, it is well-priced and well-placed."
"Price-wise, Bitdefender GravityZone EDR is a bit expensive in the Philippines."
"I have very good pricing for the solution, which is one of the reasons why I am not switching to other products. I rate the tool's pricing a two out of ten."
"The solution's price is mid-ranged."
"VMware Carbon Black Cloud is an expensive solution."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"You need to pay for the licensing of the product. The pricing is costly."
"Pricing for this solution could be made lower."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"The solution is very inexpensive so there is great cost savings to using it."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
11%
Government
6%
Retailer
5%
Computer Software Company
18%
Financial Services Firm
12%
Real Estate/Law Firm
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Carbon Black CB Response
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
ALLETE belk
Find out what your peers are saying about Bitdefender GravityZone EDR vs. VMware Carbon Black Cloud and other solutions. Updated: April 2025.
850,491 professionals have used our research since 2012.