We performed a comparison between IBM Security QRadar and Bitdefender GravityZone EDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. It is known for its easy setup, scalability, and reasonable pricing. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. The reviews suggest that Bitdefender GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Users say Bitdefender GravityZone EDR is straightforward to set up, and deployment can be completed in less than a day.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. Bitdefender GravityZone EDR offers varied ROI based on different situations.
Comparison Results: Our users prefer IBM Security QRadar over Bitdefender GravityZone EDR. The advanced security features and overall strength of QRadar make it the favored option. Users like QRadar's extensive and actionable insights, user-friendly interface, and adaptability. QRadar offers a comprehensive overview of network activity and risk management.
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The setup is pretty simple."
"The price is low and quite competitive with others."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The product's initial setup phase is very easy."
"Ability to get forensics details and also memory exfiltration."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"It is a very stable solution."
"Bitdefender GravityZone EDR needs to be more stable."
"The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."
"The advanced direct control on offer is excellent."
"The features that are most useful are the simplicity of deploying the package and the cryptosystem for managing all the situations on the computer."
"It efficiently investigates security incidents."
"The product is stable. It has a small footprint, but it does a lot of heavy lifting."
"We have clients who are also migrating from other anti-virus solutions to GravityZone because of the ease of use, ease of installation and the fact that it can be deployed in the cloud and the same software; you can actually install on other server or workstation. It automatically knows what it's protecting."
"The most valuable features would have to be the products' ability to customize vulnerability management settings."
"It has a lot of good correlation rules. From a customer's point of view, it is one of the best solutions because you don't need to create correlation rules from scratch. You just review them and customize them as you want."
"On the back-end, Watson helps me figure out an exact problem, sometimes giving me the result."
"In terms of the most valuable features, the log collections and log processing mechanisms are good. They have good dashboards."
"The scalability is good."
"Due to the skills shortage, we are able to use it from the standpoint of bringing in a lower level employee or a person who may not have security knowledge."
"The best feature of IBM QRadar is visualization which shows you when there's a spike in the system, and this makes you realize that there's something wrong with the log."
"There are a lot of features in QRadar. App Exchange is the most valuable feature. User behavior analytics (UBA) is also a very good feature. Watson is also there, but we are not currently using Watson. It is versatile and quite easy. It also has an all-in-one-box feature and good integration with AWS."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Making the portal mobile friendly would be helpful when I am out of office."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The SIEM could be improved."
"The solution should address emerging threats like SQL injection."
"For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management."
"What's happening now in this field is artificial intelligence, the behavior part. That is now the trend in many products, including Bitdefender, and this is where the product needs improvement."
"The areas of Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) could benefit from improvement in terms of how problems are reported and displayed. The way the problems are presented and the information provided could be improved."
"If we could directly push the agent to the script, it'll be very good."
"They should improve the solution's patch management feature."
"There's room for improvement in terms of protection. That's my primary concern."
"We would like to see a more advanced dashboard."
"The firewall security could be better."
"I would like to see the update process simplified."
"IBM QRadar User Behavior Analytics could improve machine learning use cases because they are limited and most of the use cases are rule-based. They should develop more use cases, such as in Securonix or Exabeam because they will detect a threat. Using machine learning is mainly on the correlation rules, but if you think about Exabeam or Securonix, they detect using machine learning or machine learning-based algorithms."
"IBM Qradar could improve the reporting. The tool is not designed to report. It's a great operational monitoring tool. You put it on a screen and you watch it. If you want to have analytics out of it, that's a whole different story. You're going to need more people and tools. What should be added is reporting and integration into Power BI, into some capability that produces analytical reports from the source data. IBM does not seem to care to add these features."
"The product needs to improve its GUI."
"Whenever we are upgrading or installing any type of patch, at that time we have some delays."
"They should introduce some automation into the product."
"IBM QRadar User Behavior Analytics is good, but I think the functionality should be much more integrated. You should have easy access to the artifacts if you are doing a particular investigation. It's good, but other team solutions like LogRhythm are actually merging the functionality. So, I think that is something IBM can work on."
"Technical support really needs to be improved. Right now, they aren't where they need to be at all."
Bitdefender GravityZone EDR is ranked 15th in Endpoint Detection and Response (EDR) with 54 reviews while IBM Security QRadar is ranked 20th in Endpoint Detection and Response (EDR) with 198 reviews. Bitdefender GravityZone EDR is rated 8.6, while IBM Security QRadar is rated 8.0. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Intercept X Endpoint and Check Point Harmony Endpoint, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security. See our Bitdefender GravityZone EDR vs. IBM Security QRadar report.
See our list of best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.