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BigPanda vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
BigPanda enhances operational efficiency by centralizing functions, reducing resources needed, and outperforming Netcool with advanced features.
Sentiment score
7.2
Splunk Enterprise Security boosts efficiency, improves visibility, and increases profitability, offering flexibility, automation, and significant ROI in operations.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
I have noticed a return on investment with Splunk Enterprise Security, as it delivers substantial value for money.
Splunk's cost is justified for large environments with extensive assets.
 

Customer Service

Sentiment score
6.7
BigPanda's customer support is mostly praised for responsiveness and problem-solving, though some mention occasional delays and contact issues.
Sentiment score
6.7
Splunk Enterprise Security support is generally positive, but faster resolutions often require premium options due to occasional delays.
For technical support, we have only had to address password resets and alert mismatching.
Their collaboration was good, and I would rate them nine out of ten.
They are generally fast with their responses, although there might be some delays when escalating to the next level.
If you want to write your own correlation rules, it is very difficult to do, and you need Splunk's support to write new correlation rules for the SIEM tool.
I have sought assistance from Splunk Enterprise Security support in the past, particularly during deployment, and they provide friendly and effective help.
The technical support for Splunk met my expectations.
 

Scalability Issues

Sentiment score
7.0
BigPanda efficiently processes alerts, adapts to platforms, supports collaboration, and is scalable despite minor peak-time challenges.
Sentiment score
7.7
Splunk Enterprise Security excels in scalability with smooth integration but may incur cost issues due to volume-based pricing.
It handles large volumes of alerts without limitations.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
I rate the scalability of BigPanda at eight.
They struggle a bit with pure virtual environments, but in terms of how much they can handle, it is pretty good.
It is easy to scale.
I find it easy to scale Splunk Enterprise Security for our environment.
 

Stability Issues

Sentiment score
7.3
BigPanda is stable and reliable, with occasional drops, but teams confidently manage alerts and performance impacts under heavy traffic.
Sentiment score
7.9
Splunk Enterprise Security is reliable, robust, and adaptable, effectively managing large data volumes with minimal downtime and ease.
BigPanda is now stable.
I would rate the availability of BigPanda at nine because it's almost 99.99% available.
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
It provides a stable environment but needs to integrate with ITSM platforms to achieve better visibility.
It is very stable.
 

Room For Improvement

Users seek better analytics, usability, integration, and enhanced features to improve BigPanda's performance, cost-effectiveness, and AI capabilities.
Splunk Enterprise Security needs user-friendliness, pricing adjustments, and improved integration to enhance functionality and user experience.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
The planned maintenance feature in BigPanda needs enhancements due to its limited scheduling options.
Improving the infrastructure behind Splunk Enterprise Security is vital—enhanced cores, CPUs, and memory should be prioritized to support better processing power.
What Splunk could do better is to create an API to the standard SIEM tools, such as Microsoft Sentinel.
Splunk Enterprise Security would benefit from a more robust rule engine to reduce false positives.
 

Setup Cost

BigPanda offers cost-effective, flexible pricing options with potential discounts, appealing to high-growth companies seeking competitive event management tools.
Splunk Enterprise Security's pricing is complex and costly but justified by its advanced analytics and comprehensive features.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
The platform requires significant financial investment and resources, making it expensive despite its comprehensive features.
Splunk is priced higher than other solutions.
 

Valuable Features

BigPanda enhances incident management with AI, integrations, and dashboards for efficient response, anomaly detection, and platform consolidation.
Splunk Enterprise Security excels with robust log management, seamless integration, real-time insights, and advanced threat detection for comprehensive monitoring.
Its automation has significantly improved incident response times, reducing the process to within one minute.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
This capability is useful for performance monitoring and issue identification.
They have approximately 50,000 predefined correlation rules.
The Splunk Enterprise Security's threat-hunting capabilities have been particularly useful in later releases.
 

Categories and Ranking

BigPanda
Average Rating
7.4
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
IT Infrastructure Monitoring (51st), IT Alerting and Incident Management (12th), AIOps (18th)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
306
Ranking in other categories
Log Management (2nd), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. BigPanda is designed for IT Infrastructure Monitoring and holds a mindshare of 0.9%, down 1.0% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 9.5% mindshare, down 12.6% since last year.
IT Infrastructure Monitoring
Security Information and Event Management (SIEM)
 

Featured Reviews

Ankit-Mathur - PeerSpot reviewer
Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts
For new users, I would advise using BigPanda for its comprehensive alert monitoring and integration with ServiceNow. Its mapping capabilities and user-friendly interface make it valuable for incident analysis and prioritization. As users become more familiar with the tool, its full potential will become apparent, enhancing efficiency and effectiveness over time. It is easy for someone to learn to use BigPanda for the first time. We start with basic examples that everyone can understand, then provide verbal introductions followed by hands-on training over two weeks. We encourage making mistakes and asking questions to ensure understanding. It depends on the trainer's approach, but with proper guidance, anyone can learn effectively. Overall, I would rate BigPanda as a five out of ten. For it to be a perfect ten, it would need to consistently provide accurate alerts without requiring manual validation. This means it should effectively suppress similar incidents, eliminating the need for constant monitoring. Once it reaches this level of reliability, BigPanda would be exceptional.
ROBERT-CHRISTIAN - PeerSpot reviewer
Has many predefined correlation rules and is brilliant for investigation and log analysis
It is very complicated to write your own correlation rules without the help of Splunk support. What Splunk could do better is to create an API to the standard SIEM tools, such as Microsoft Sentinel. The idea would be to make it less painful. In ELK Stack, Kibana is the query language with which you can search log files. I believe Splunk has also a query language in which they search their log files, but once you have identified the log file that you want to use for further security correlation, you want to very quickly transport that into your SIEM tool, such as Microsoft Sentinel. That is something that Splunk could make a little bit less painful because it is a lot of effort to find that log file and forward it. An API with Microsoft Sentinel or a similar SIEM tool would be a good idea.
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Comparison Review

VS
Feb 26, 2015
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We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
19%
Manufacturing Company
10%
Insurance Company
7%
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2025.
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