IBM SevOne Network Performance Management and BigPanda compete in the network monitoring solutions category. IBM SevOne has an edge due to its robust real-time reporting and scalability, while BigPanda's strength lies in its AI/ML capabilities for event correlation.
Features: IBM SevOne offers agentless monitoring, extensive scalability, and real-time reporting with one-minute polling. It provides comprehensive infrastructure visibility, making it ideal for large enterprises. BigPanda specializes in alert deduplication, noise reduction, and easy integration with existing systems, utilizing AI/ML for event correlation and anomaly detection.
Room for Improvement: SevOne could enhance downstream suppression, ease of upgrades, and AI-based analytics. Improvements in heat mapping and baselining are also needed for better stability and scalability. BigPanda should focus on improving automation capabilities, particularly in alert correlation, and provide more enriched analytics. Enhancements in usability and dashboard features are also suggested.
Ease of Deployment and Customer Service: IBM SevOne offers flexible deployment options suitable for on-premises and hybrid cloud environments and is praised for responsive and knowledgeable customer support. BigPanda is compatible with public cloud services, aligning with cloud-first strategies, and has well-regarded customer service, albeit with evolving support as new integrations develop.
Pricing and ROI: IBM SevOne has a flexible pricing model based on network elements, ideal for large environments with scalability for a pay-as-you-grow approach. Users report cost efficiency and significant ROI through improved network monitoring and reduced inefficiencies. BigPanda is competitively priced with a licensing structure supportive of high-growth companies, offering effective alert management solutions that lead to notable ROI through streamlined operations.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
Their collaboration was good, and I would rate them nine out of ten.
For technical support, we have only had to address password resets and alert mismatching.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
It handles large volumes of alerts without limitations.
BigPanda facilitates better collaboration between IT teams by providing a shared view of incidents and requests.
It is suitable for small, medium, and enterprise-level companies.
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
BigPanda is now stable.
I have not encountered issues like lagging or crashing with BigPanda.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
Having more precise error data in BigPanda would enable me to resolve issues more quickly and efficiently.
This would help end users understand alert enrichment, configurations, alert noise, alert behavior, and alert statistics.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
Even during suppressions when other tools are unavailable, BigPanda provides alerts, enabling me to track incidents effectively, follow up, and resolve them promptly.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.
BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.
BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.
Benefits of BigPanda Autonomous Operations Platform
Some the benefits of using BigPanda’s Autonomous Operations platform include:
Reviews from Real Users
BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.
PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
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