

Digital Guardian and BigID Next compete in data protection and privacy. Digital Guardian is preferred for pricing and support, while BigID Next is favored for its extensive feature set.
Features: Digital Guardian emphasizes endpoint data protection with capabilities in policy enforcement and threat response. It efficiently handles data threats and offers a smooth user experience. BigID Next excels in data discovery and privacy management, providing superior data inventory insights and classification. Its in-depth scanning and predefined sensitive information labels contribute to its robust data governance.
Room for Improvement: Digital Guardian could enhance its data discovery features to match competitors. Improved scalability and integration options could also be beneficial. Simplifying complex policy configurations might enhance user satisfaction. BigID Next might improve its setup complexity to attract businesses seeking simpler solutions. Enhancing its ability to handle more data types could extend its market reach. Faster response times for support requests could improve customer experience.
Ease of Deployment and Customer Service: Digital Guardian offers straightforward deployment with minimal technical requirements and is known for responsive customer service. In contrast, BigID Next’s setup is more complex due to its extensive features, but it offers comprehensive documentation and guided support for smoother integration.
Pricing and ROI: Digital Guardian provides competitive pricing with immediate ROI, appealing to businesses seeking cost-effective setups. BigID Next requires a larger initial investment but promises substantial long-term ROI, thanks to its advanced features and data management capabilities. The choice hinges on initial cost versus long-term benefits.
We have seen returns across all three aspects: fewer employees needed, money saved, and time saved with BigID.
It is one of the best tools in the market.
I have seen a return on investment from using BigID, particularly as it is a regulatory and compliance tool that helps avoid potential penalties for non-compliance.
Even when I faced issues within the BigID environment, such as unsuccessful connections or new errors, the BigID team resolved them.
I would rate the customer support a six because you cannot directly reach out to L3 or L2 support if there's a major issue.
BigID has one of the best technical support teams.
For vendor support, such as Fortra support, I would rate it a seven because all the support comes from different parts that sometimes have challenges meeting time zones, and sometimes they reroute to distributors and rely on partners.
I have added very large data sources to the BigID environment, and it remains stable.
BigID is scalable, allowing you to purchase as many scanners as you want.
Regarding scalability, it is a 10 out of 10.
BigID is generally stable, however, there is a noted issue with bulk tagging that can affect scan results.
There is also an issue with incident tagging, where all objects get tagged without an option to untag specific ones, and reverting changes is only possible through MongoDB Central, which can lead to data loss for certain periods.
I want them to focus on data mapping, assessment, automation workflow, and privacy incident management.
BigID deserves recognition for the data discovery part, which has been wonderful and quite accurate, along with the confidence level process that allows us to fine-tune results for better accuracy from the database.
The issue is that it works only with users or companies with more than 500 users.
The pricing is competitive in the market, however, I need to ask for the right price.
BigID might be expensive as it involves various paid services, like data retention and graphic rights management.
BigID simplifies things by integrating both data protection and data privacy in one environment, making it easier for end users.
One of the best features of BigID is its strength in data discovery and governance.
The most valuable feature of BigID is its large number of classifiers, which allow us to scan for specific data such as SSN numbers.
Digital Guardian can easily integrate with this data classification solution and has a very granular level of configuration and policy tuning.
| Product | Market Share (%) |
|---|---|
| BigID | 3.4% |
| Digital Guardian | 2.3% |
| Other | 94.3% |


| Company Size | Count |
|---|---|
| Small Business | 5 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Large Enterprise | 3 |
BigID Next offers advanced data discovery, classification, and governance tools, streamlining compliance with privacy laws while integrating seamlessly with Microsoft platforms.
BigID Next provides comprehensive data management through machine learning-enhanced capabilities, supporting data discovery and classification for both structured and unstructured data. By simplifying processes for GDPR and CCPA compliance, and facilitating data scanning and mapping across databases, it optimizes data management. Automation is central to its design, with solutions for DSAR requests, organizing data with security labels, and ensuring a holistic organizational data view. Improvements in navigation, bug fixes, and scan reliability remain essential, along with enhancing classifiers for broader region coverage.
What features does BigID Next offer?BigID Next is commonly implemented in industries needing robust data governance, such as finance and healthcare, where data privacy and compliance with regulations are critical. It aids in scanning and classifying extensive data volumes, helping businesses maintain regulatory compliance while managing data risks effectively.
Digital Guardian is proud to be part of Fortra’s comprehensive cybersecurity portfolio, and one of the Data Protection family of products. Fortra simplifies today’s complex cybersecurity landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the fast-changing challenges you face in safeguarding your organization. With the help of the powerful protection from Digital Guardian and others, Fortra is your relentless ally, here for you every step of the way throughout your cybersecurity journey.
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