BigFix and GFI LanGuard are two IT infrastructure management products. Users generally report higher satisfaction with BigFix's support and advanced features, yet GFI LanGuard's comprehensive feature set is often seen as superior, making it worth the investment.
Features: BigFix features robust patch management, endpoint protection, and automation capabilities. GFI LanGuard offers network vulnerability scanning, comprehensive reporting, and remediation tools. The key difference is in network security management, which is more advanced in GFI LanGuard.
Room for Improvement: Users of BigFix suggest improvements in integration capabilities, reporting functions, and better integration solutions. GFI LanGuard users indicate a need for better scalability, more frequent updates, and enhancements in scalability.
Ease of Deployment and Customer Service: BigFix is praised for straightforward deployment and responsive customer support. GFI LanGuard, though slightly more complex to deploy, offers extensive documentation and support resources. The main distinction is GFI LanGuard's complexity in deployment compared to BigFix's simplicity.
Pricing and ROI: BigFix users typically report higher initial setup costs but satisfactory ROI due to its advanced features. GFI LanGuard is noted for its competitive pricing and quicker ROI attributed to its comprehensive capabilities. The critical difference lies in the initial cost versus the perceived value and ROI, with GFI LanGuard offering a better balance.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
BigFix requires some minimum configuration requirements.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Building a management console is quick and simple, taking only one to two hours for setup.
BigFix requires some minimum configuration requirements.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Product | Market Share (%) |
---|---|
BigFix | 7.1% |
GFI LanGuard | 2.2% |
Other | 90.7% |
Company Size | Count |
---|---|
Small Business | 30 |
Midsize Enterprise | 12 |
Large Enterprise | 66 |
Company Size | Count |
---|---|
Small Business | 10 |
Midsize Enterprise | 2 |
Large Enterprise | 1 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
GFI LanGuard enables complete patch management of security and non-security patches to Microsoft operating systems, Mac OS X, major Linux distributions and third-party applications. It can also automate patching for all major web browsers too.
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