BigFix and Cisco Secure Endpoint are enterprise security solutions competing in the market. Cisco Secure Endpoint appears to have the upper hand due to its robust features, which users feel justify the cost.
Features:BigFix offers comprehensive vulnerability management, real-time remediation, and effective patch management. Cisco Secure Endpoint provides advanced threat detection, superior malware protection, and efficient endpoint visibility. Users find Cisco Secure Endpoint's features more advanced.
Room for Improvement:BigFix users highlight performance issues during large deployments, complex navigation, and the need for a more intuitive interface. Cisco Secure Endpoint users report occasional integration issues, desire for improved detailed reporting, and faster support response times.
Ease of Deployment and Customer Service:BigFix has robust customer support but a steep learning curve during deployment. Cisco Secure Endpoint is noted for smoother deployment processes but has occasional delays in resolving support tickets.
Pricing and ROI:BigFix is commendable for cost-effectiveness and quick ROI despite some finding the initial investment high. Cisco Secure Endpoint is more expensive but offers extensive security measures, providing substantial ROI over time.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
BigFix requires some minimum configuration requirements.
Cisco Secure Endpoint is definitely scalable.
We have not encountered any problems.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Building a management console is quick and simple, taking only one to two hours for setup.
BigFix requires some minimum configuration requirements.
The forensic capabilities need enhancement, especially for deep forensic data collection.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
| Product | Market Share (%) |
|---|---|
| Cisco Secure Endpoint | 1.3% |
| BigFix | 1.1% |
| Other | 97.6% |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 14 |
| Large Enterprise | 21 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Cisco Secure Endpoint is a comprehensive endpoint security solution that natively includes open and extensible extended detection and response (XDR) and advanced endpoint detection and response (EDR) capabilities. Secure Endpoint offers relentless breach protection that enables you to be confident, be bold, and be fearless with one of the industry’s most trusted endpoint security solutions. It protects your hybrid workforce, helps you stay resilient, and secures what’s next with simple, comprehensive endpoint security powered by unique insights from 300,000 security customers and deep visibility from the networking leader.
Cisco Secure Endpoint was formerly known as Cisco AMP for Endpoints.
Reviews from Real Users
Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.
Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
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