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BeyondTrust Privileged Remote Access vs ManageEngine PAM360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BeyondTrust Privileged Remo...
Ranking in Privileged Access Management (PAM)
9th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Remote Access (8th)
ManageEngine PAM360
Ranking in Privileged Access Management (PAM)
12th
Average Rating
7.4
Reviews Sentiment
8.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Privileged Remote Access is 4.6%, down from 4.6% compared to the previous year. The mindshare of ManageEngine PAM360 is 5.0%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

Hahn Rolf - PeerSpot reviewer
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.
Prasanthraj PN - PeerSpot reviewer
An easy-to-deploy and affordable tool for access control monitoring
If I consider that most of the users are getting connected from a remote level and take into consideration that industries prefer to go for SaaS-based solutions and multi-factor authentication, I don't see any features associated with multi-factor authentication in ManageEngine PAM360. If ManageEngine PAM360 can introduce multi-factor authentication, then it would be great from a security aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its security, simplicity, and ease of deployment and maintenance are the most valuable. It is FIPS compliant, so it goes through severe penetration testing every one year or two years. They have to maintain this compliance. It is very safe. Customers have been using it in the last eight years because of the simplicity of getting it deployed quickly. Most of the people using the solution had been hacked already, so they needed it quickly. As compared to the other solutions in the market, it can be turned on in production very quickly. You don't really need to have a server. It can be deployed very rapidly on VMware or Hyper-V, and you don't need to do an installation. It is a kind of an all-included package that you just deploy in a VM environment. It is basically a VM that is specifically built for a customer. The way the PRA data solutions work is that you need to build them for each customer because of being hard-coded with their SSL certificate, their web page name, and all that."
"The scalability is excellent."
"We like the integration with Active Directory. It allows us to discover the endpoints and user accounts that need protection. It's a good way of securing our privileged access."
"The security provided by PRA when it comes to access for remote and privileged users has been outstanding. It has met all of our objectives, everything from password rotation to securing and allowing us to clamp down access to the auditing and monitoring features."
"I'd rate the solution ten out of ten."
"PRA stands on its own as a full solution. This is important because it reduces the need to maintain a lot of different services. Also, the integration between those services are sometimes not easy to maintain. So, having a solution like BeyondTrust Privileged Remote Access reducing our workload gives us enough time to work on our other issues. The system just runs and does what it is supposed to do."
"This product is very stable and scalable. This is an excellent platform."
"I like all of it. You can access computers that are on a DMZ. You can access computers that are off the network and on the network. You pretty much have access to computers wherever they are. As long as they have the client on them, you can get to them. So, it is convenient, but its main feature is that you can use your smart card to elevate your privileges remotely. That's a great feature."
"Our clients use this solution for the rotation of keys and passwords. It is a part of logs."
"PAM360 stands out due to its remote session recording capabilities, which allow us to track who accessed which server and identify any changes."
"PAM360 stands out due to its remote session recording capabilities, which allow us to track who accessed which server and identify any changes."
"We can use it remotely as well."
"ManageEngine PAM360 is an easy-to-use solution with competitive pricing compared to brands like Delinea and CyberArk."
"Deployment is very quick, and only a one-time installation process is required for ManageEngine PAM360."
 

Cons

"One of our gaps or pain points is having multi-factor authentication at the endpoint and using the PRA password injection from BeyondTrust, which does not work in our environment. We can only have MFA at the login of BeyondTrust to check out the password. Therefore, we can't meet our security requirements of having it on the endpoint."
"Customer support used to be faster with chat options available. However, support now requires opening a ServiceNow ticket, which can be time-consuming."
"In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious."
"There is no connectivity to the appliance side. There is no API, and it is just difficult for me to capture what version the device is on without going in and doing screenshots. It is a little too secure in that regard, where they don't even trust their product owner. Since a lot of hacks come from the inside, they are probably doing what they need to do out of necessity. It is just that I have to work pretty hard to produce compliance data on the box."
"At the moment, I don't see any major problems with it. If anything, they can just change the look and feel of the login screen because it looks too simple to me. It does not have so much information. When you get to the login screen of the solution, you should have more information. We also have BeyondTrust Remote Support, and the login page looks similar to BeyondTrust Privilege Remote Access. I would love to see more rich information on the login screen or landing page so that rather than having a regular sign-in screen or page where you just provide a username and password and get into the solution, you should have more insight into what the solution does. I've mentioned this to them every time I have had an opportunity."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
"Its management is through two different portals, and you can't get from one portal to the other. I have to literally open up another website and go into it a different way. There are no inner links between the two. They should interlink the actual virtual server and the appliance. In general, there should be one interface for management for admins."
"Some of the capabilities in the solution were not as available or not as outstanding as CyberArk. We had to manage whatever little was available for us, especially its recording capabilities, logs, and a number of things."
"There could be improvement in latency and accessing resources for the product."
"ManageEngine PAM360 could benefit from more automation activities and a user interface change."
"It should have better documentation about how to install, work and configure."
"PAM360's dashboard needs improvement for clearer presentations, similar to ManageEngine products like AD audit plus and Password Manager Plus, which offer a clearer picture."
"If you want a cost effective solution and very competitive pricing, you should go with this product."
"I would rate the scalability at five out of ten. It's average."
"I don't see any features associated with multi-factor authentication in ManageEngine PAM360."
"PAM360's dashboard needs improvement for clearer presentations, similar to ManageEngine products like AD audit plus and Password Manager Plus, which offer a clearer picture."
 

Pricing and Cost Advice

"PRA's pricing is competitive."
"I wasn't directly involved in the licensing and pricing, but I can say that PRA is licensed per endpoint added to the Vault. I would advise users to take frequent exports of their license usage package; it's a simple feature that provides a spreadsheet of every machine in the Vault. This helps to cut down on duplicate licenses, which can happen by adding the same endpoint using an IP address and a fully qualified domain name, for instance. The implementation is an additional cost, and they offer several tiers, so the price varies. There are also some optional add-ons, so I would advise people to research the product well and find out precisely what they need regarding features. The Advanced Web Access add-on provides some required functionality when interfacing with websites; that's one to consider."
"I rate the product's pricing a four on a scale of one to ten, where one is high, and ten is low. It is an expensive product."
"Don't get into a situation where you are licensing per desktop or per person until you fully understand the licensing."
"Though the solution was a bit expensive, the overall pricing was average."
"My client found the solution a bit expensive but considering their use case and requirements, they didn't have any other choice. As far as I know, implementation and licensing are the only costs."
"I wish it was a little bit cheaper, but when a product is as solid as this, I understand what the cost does. It helps them to make sure it stays that way. If you want a reliable, solid product, you're going to pay more."
"Its price is pretty good for the features and services that it provides. It is not outrageous. I'm not aware of any additional charges or anything like that."
"Though I don't have the exact numbers related to the cost of the solution, I can say that it costs somewhere around INR 7,00,000 for ten licenses."
"The product is less expensive than one of its competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Ad...
What is your primary use case for BeyondTrust Privileged Remote Access?
We use the tool for vendor access, providing secure vendor access to manage systems. Most of our use cases involve selling the product for vendor access with high privileges. We also use it when us...
What needs improvement with ManageEngine PAM360?
ManageEngine PAM360 could benefit from more automation activities and a user interface change. Although the support is really good, there's still room for improvement in automation.
What is your primary use case for ManageEngine PAM360?
Our primary use case for ManageEngine PAM360 ( /products/manageengine-pam360-reviews ) involved securing our organization’s devices, implementing access policies, and managing privileged access eff...
What advice do you have for others considering ManageEngine PAM360?
On a scale from one to ten, I would rate ManageEngine PAM360 as nine. It's a really good tool.
 

Also Known As

Bomgar Privileged Access
PAM360
 

Overview

 

Sample Customers

Horizon Beverage, Air Liquide, Gateway Bank of Florida
Information Not Available
Find out what your peers are saying about BeyondTrust Privileged Remote Access vs. ManageEngine PAM360 and other solutions. Updated: April 2025.
851,451 professionals have used our research since 2012.