Barracuda Email Security Gateway and Kiteworks are both leading solutions in their respective fields of email security and secure file transfer. Barracuda holds an advantage in email security due to its effective email threat management, while Kiteworks excels in secure large-scale file transfers and privacy controls.
Features: Barracuda offers anomaly-based spam detection, robust integration with LDAP and Active Directory, and email spooling capabilities during server downtimes. In contrast, Kiteworks provides extensive API capabilities, the ability to manage large file transfers with detailed tracking, and a secure content sharing experience emphasizing privacy controls.
Room for Improvement: Barracuda could expand its backup and recovery processes, address denial-of-service issues, and improve automated updates and API integration. Kiteworks can benefit from enhanced support speed, stabilized performance, and improvements to its admin console for more efficient user management.
Ease of Deployment and Customer Service: Barracuda offers on-premises and hybrid deployment options, although its customer support varies, particularly lacking in localized assistance. Kiteworks, with similar deployment forms, is lauded for comprehensive support despite experiencing some stability challenges. Both products are noted for having effective support teams.
Pricing and ROI: Barracuda presents a broad pricing range, offering competitive value, though concerns exist over pricing discrepancies in certain regions. Users criticize the rising renewal costs. Kiteworks, priced higher, justifies its cost through strong security measures. Users report satisfaction with the investment in both solutions due to effective threat mitigation and data security benefits.
| Product | Market Share (%) |
|---|---|
| Barracuda Email Security Gateway | 6.5% |
| Kiteworks | 0.9% |
| Other | 92.6% |
| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 12 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 11 |
Barracuda Email Security Gateway is a robust security solution that allows users to protect themselves from external threats as well as from potential data leaks. It can be managed and monitored from a centralized location. Users can efficiently and easily keep track of every aspect of their security suite all at one time. Customized protections can also be set up in a matter of minutes.
Benefits of Barracuda Email Security Gateway
Some of the benefits of using Barracuda Email Security Gateway include:
Reviews from Real Users
Barracuda Email Security Gateway is an email security tool that stands out among its competitors for a number of reasons. Two major ones are the high level of flexibility that it gives to users and the solution’s powerful filtering feature. Barracuda Email Security Gateway offers users the ability to enact customizations that enable them to align the solution with their specific needs. It is highly flexible and allows for the completion of many different tasks. Additionally, it employs a powerful spam filter feature that gives users the ability to stop a large percentage of the threats to their devices before they get anywhere near their machines.
Mohammed N., the assistant general manager at CoLoCity Data Center, writes, “There are many customizable options:
The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses. Another interesting feature of Barracuda Email Security is the content filtering. If there is any word or sentence that we or our customers want to block, then we can add that thing in Barracuda Email Security Gateway. The content contained in the email will not be delivered or received by the recipient. Maximum customization options are available.”
Igor G., the information security officer and data protection officer at a manufacturing company, writes, “The spam filtering feature, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers.”
Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
