Barracuda Email Security Gateway vs Kiteworks comparison

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Barracuda Networks Logo
1,644 views|1,105 comparisons
91% willing to recommend
Kiteworks Logo
25 views|14 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Barracuda Email Security Gateway and Kiteworks based on real PeerSpot user reviews.

Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Barracuda Email Security Gateway vs. Kiteworks Report (Updated: March 2024).
770,616 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Customer support is the solution's strongest point.""The solution is scalable.""The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs.""The anti-spamming, anti-fishing features are great.""The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective.""Eliminating inbox clutter creates an opportunity to be more productive instead of wasting time manually sorting through spam.""Barracuda Email Security Gateway is very simple to use.""The most valuable feature is the Antispam services, which are the basic services of spam device"

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"The benefits that Kiteworks has provided to its customers in terms of data sovereignty.""The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API.""The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective.""I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients.""The solution can be used remotely; it's easy to upload and share files.""We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while.""The solution removes the limitations with file attachment size that is found with regular email.""We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

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Cons
"I would like to have better integration with third-party archival vendors to facilitate moving data in and out.""There is room for improvement in the speed of the interface, specifically the cloud interface, is a bit slow.""Barracuda could improve its log and export options like PDF and HDML. It can also bring in more detailing in their console so that it could be better. Some new features should be expanded and made accessible for better protection.""The scalability needs improvement, it's the only feature that is required.""Some of the phishing emails are not being blocked. Another problem is that we are not able to manage the date and time in our time zone.""The downsides of the solution stem from the fact that it is an expensive product, and one may see too many false positives when using it, making them both areas where improvements are required.""I am not aware of the licensing costs.""My customers were sending OPT bulk emails and Barracuda Email Security Gateway was not able to handle it. We have to go with another different solution, such FortiMail for the task. We are implementing these combinations of the Barracuda and FortiGate, for email security. The FortiGate FortiMail security gateway we use to send only the bulk email, not for receiving emails."

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"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement.""It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers.""I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly.""Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue.""File location could be improved.""We have experienced a few hiccups and bugs when using the admin console and from a user perspective.""The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled.""In my experience, their technical support can be a little slow."

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Pricing and Cost Advice
  • "For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well."
  • "The price of this solution is very high, but it's working fine."
  • "Our licensing fees are approximately $4,000 per year, and this includes updates for the antivirus and spam signatures."
  • "As far as advanced email security systems, this product is mid-range on the pricing scale."
  • "The pricing for the product is fine."
  • "The licensing fees are part of a bundled support package that we pay for."
  • "We pay between $8 and $10 USD per user per month."
  • "The licensing cost is competitive, it's not too high and not too low."
  • More Barracuda Email Security Gateway Pricing and Cost Advice →

  • "It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
  • "I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
  • "They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
  • "The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
  • "The price of Kiteworks is reasonable."
  • "The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
  • More Kiteworks Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Barracuda Email Security Gateway is very simple to use.
    Top Answer:Barracuda Email Security Gateway is a cost-effective solution.
    Top Answer:Barracuda Email Security Gateway should include ATP in the next release.
    Top Answer:Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual private… more »
    Top Answer:The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
    Top Answer:There is room for improvement in terms of support. My team always faces challenges in accessing fast resolution for the issues.
    Ranking
    Views
    1,644
    Comparisons
    1,105
    Reviews
    20
    Average Words per Review
    425
    Rating
    8.1
    Views
    25
    Comparisons
    14
    Reviews
    10
    Average Words per Review
    871
    Rating
    8.8
    Comparisons
    Also Known As
    Barracuda Spam and Virus Firewall, Barracuda Sentinel
    Accellion
    Learn More
    Overview

    Barracuda Email Security Gateway is a robust security solution that allows users to protect themselves from external threats as well as from potential data leaks. It can be managed and monitored from a centralized location. Users can efficiently and easily keep track of every aspect of their security suite all at one time. Customized protections can also be set up in a matter of minutes.

    Benefits of Barracuda Email Security Gateway

    Some of the benefits of using Barracuda Email Security Gateway include:

    • Provides users with a comprehensive and robust suite of security features. Barracuda Email Security Gateway employs a suite of security features to keep users safe. It has an email filter that scans outgoing emails to keep sensitive data from being sent to the wrong parties. Additionally, its software allows users to keep an eye on potential threats in real time. Users can stay ahead of malicious actors and preserve the integrity of their systems.
    • Designed for easy deployment. Barracuda Email Security Gateway makes it easy for users to secure themselves. The solution comes pre-configured for quick rollout and use. Users can benefit from it fully without devoting a significant level of resources to deployment.

    Reviews from Real Users

    Barracuda Email Security Gateway is an email security tool that stands out among its competitors for a number of reasons. Two major ones are the high level of flexibility that it gives to users and the solution’s powerful filtering feature. Barracuda Email Security Gateway offers users the ability to enact customizations that enable them to align the solution with their specific needs. It is highly flexible and allows for the completion of many different tasks. Additionally, it employs a powerful spam filter feature that gives users the ability to stop a large percentage of the threats to their devices before they get anywhere near their machines.

    Mohammed N., the assistant general manager at CoLoCity Data Center, writes, “There are many customizable options:

    • Attachment filtering, where we are filtering attachments according to our requirements.
    • IT-based configurations, where we allow domains. We are blacklisting domains that we do not want to pass through.
    • Rate Control feature, where we have the user license for 10,000 incoming and outgoing emails. Therefore, 10,000 users can use this device.

    The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses. Another interesting feature of Barracuda Email Security is the content filtering. If there is any word or sentence that we or our customers want to block, then we can add that thing in Barracuda Email Security Gateway. The content contained in the email will not be delivered or received by the recipient. Maximum customization options are available.”

    Igor G., the information security officer and data protection officer at a manufacturing company, writes, “The spam filtering feature, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers.”

    Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

    Sample Customers
    Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
    United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Manufacturing Company14%
    Comms Service Provider14%
    Construction Company9%
    VISITORS READING REVIEWS
    Educational Organization44%
    Computer Software Company10%
    Government5%
    Financial Services Firm4%
    VISITORS READING REVIEWS
    Government14%
    Financial Services Firm12%
    Computer Software Company8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business58%
    Midsize Enterprise20%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise54%
    Large Enterprise25%
    REVIEWERS
    Small Business23%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise14%
    Large Enterprise66%
    Buyer's Guide
    Barracuda Email Security Gateway vs. Kiteworks
    March 2024
    Find out what your peers are saying about Barracuda Email Security Gateway vs. Kiteworks and other solutions. Updated: March 2024.
    770,616 professionals have used our research since 2012.

    Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Kiteworks is ranked 7th in Secure Email Gateway (SEG) with 12 reviews. Barracuda Email Security Gateway is rated 8.0, while Kiteworks is rated 8.8. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Proofpoint Email Protection, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense. See our Barracuda Email Security Gateway vs. Kiteworks report.

    See our list of best Secure Email Gateway (SEG) vendors.

    We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.