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Barracuda Backup vs Quest Rapid Recovery [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Backup
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
Backup and Recovery (50th), Cloud Backup (44th)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

GANESAN K - PeerSpot reviewer
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Rating shows fast restoration and reliable support with scope for improved integration and database backup options
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a separate solution for database backups. While other SQL servers are supported, Barracuda Backup has limitations with database backups. The main area for improvement is integration and support for databases.
US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Recovering the system and system files in disaster cases."
"Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish."
"Barracuda Backup is cost-effective because there is no licensing cost per server or VM."
"The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware."
"The solution has been stable for us."
"One valuable feature of Barracuda Backup is that it can be used as thin VMware storage."
"The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"The compression and deduplication features have helped to save on storage costs."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."
"Customer Service: So far, I've found both the online forums and Dell Community pages and the Dell knowledge base pretty extensive, and all our direct support with Dell techs has been quick and so far very helpful."
"Disk backup (archiving to the cloud) is its most valuable feature because it provides for our disaster recovery plan."
"I sleep well at night knowing that our systems are protected."
 

Cons

"Snapshot for different kinds of virtual/physical server could be improved with new implementation functionality and related tools."
"In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve."
"Barracuda Backup's user interface needs to be renewed as it appears outdated."
"The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported."
"An improvement is required in reports and backups for sharing on Linux and Unix."
"It would be nice if a user could delete something and then recover it themselves. That would be a nice feature."
"Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"It is expensive. If you do not need physical backups, it is expensive for basic virtual backups."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server."
"It's very expensive which is why I want to drop it."
 

Pricing and Cost Advice

Information not available
"Its price is okay. It is reasonable in terms of the way it works."
"I don't think the licensing for the product is very expensive."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"The pricing is on the higher end."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Financial Services Firm
12%
Manufacturing Company
11%
Construction Company
10%
Outsourcing Company
16%
Manufacturing Company
10%
Comms Service Provider
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...
What is your primary use case for Barracuda Backup?
We are partners with Trellix Move Antivirus and we have sold it previously. That particular bundle has changed as Trellix has moved to Complete Protection and the DLP comes under another bundle. We...
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Also Known As

LiveVault, Barracuda Virtual Backup, Barracuda Backup Appliance
Dell AppAssure
 

Overview

 

Sample Customers

Ochsner Health System
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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