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Barracuda Backup vs Barracuda Intronis Backup comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Backup
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
Backup and Recovery (50th), Cloud Backup (44th)
Barracuda Intronis Backup
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
25
Ranking in other categories
Deduplication Software (11th), MSP Backup (8th)
 

Mindshare comparison

While both are Cloud Services solutions, they serve different purposes. Barracuda Backup is designed for Backup and Recovery and holds a mindshare of 1.3%, up 0.7% compared to last year.
Barracuda Intronis Backup, on the other hand, focuses on Deduplication Software, holds 2.2% mindshare, up 0.8% since last year.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Barracuda Backup1.3%
Veeam Data Platform5.6%
Commvault Cloud3.2%
Other89.9%
Backup and Recovery
Deduplication Software Mindshare Distribution
ProductMindshare (%)
Barracuda Intronis Backup2.2%
Dell PowerProtect Data Domain21.2%
HPE StoreOnce17.4%
Other59.2%
Deduplication Software
 

Q&A Highlights

Julia Miller - PeerSpot reviewer
Community Director at PeerSpot
Aug 20, 2025
 

Featured Reviews

GANESAN K - PeerSpot reviewer
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Rating shows fast restoration and reliable support with scope for improved integration and database backup options
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a separate solution for database backups. While other SQL servers are supported, Barracuda Backup has limitations with database backups. The main area for improvement is integration and support for databases.
Gerard Wolters - PeerSpot reviewer
ICT manager at Oosterhof Holman
Easy to use, immutable, and provides good deduplication features
When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has been stable for us."
"The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users."
"Recovering the system and system files in disaster cases."
"Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish."
"The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware."
"One valuable feature of Barracuda Backup is that it can be used as thin VMware storage."
"Barracuda Backup is cost-effective because there is no licensing cost per server or VM."
"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."
"The main feature we like about Barracuda is that we can map devices directly to the cloud. It operates as a security device to run a backup of the cloud in case one of our physical machines goes down."
"Customers get a return on their investment from day one."
"The scalability of the product is fine."
"The initial setup of this solution is very good, it has no issues when it comes to installation and once it is configured, including the fine-tuning, it works fine."
"It is very stable, and I'm very happy with this solution."
"The most valuable feature is the speed of backup, which is very good compared to other solutions."
"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."
 

Cons

"Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues."
"Barracuda Backup's user interface needs to be renewed as it appears outdated."
"Snapshot for different kinds of virtual/physical server could be improved with new implementation functionality and related tools."
"In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve."
"An improvement is required in reports and backups for sharing on Linux and Unix."
"The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported."
"It would be nice if a user could delete something and then recover it themselves. That would be a nice feature."
"Setting up Barracuda Backup is straightforward."
"The solution is pretty expensive. This is the usual customer complaint."
"Scalability-wise, there is room for improvement."
"Their technical support is not very good. You never know what they are doing and what is the issue."
"It would be nice to have some reports generated on the usage of the system such as detailed backup statistics, but it is not essential."
"Some features like CIFS are not supported that would help speed and flexibility."
"Barracuda Backup could use some more integration."
"I think scalability is the big gap."
 

Pricing and Cost Advice

Information not available
"Low, fixed cost with great savings."
"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."
"Its pricing is very reasonable, but it can be reduced."
"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."
"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."
"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."
"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."
"The tool's pricing is reasonable."
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Answers from the Community

Julia Miller - PeerSpot reviewer
Community Director at PeerSpot
Aug 20, 2025
Aug 20, 2025
When considering cloud backup solutions, such as AWS cloud, there can be latency issues while restoring data. Cloud offerings also incur additional charges from the cloud vendor. Every product nowadays provides automation and backup flow. This is beneficial, but it is not unique to Barracuda as I have experienced many other solutions with similar capabilities. For enterprises, Barracuda Backup ...
2 out of 26 answers
RA
Consultant at a tech services company with 51-200 employees
Jun 11, 2019
I would rate this product a nine out of ten because giving it a ten is an admission of perfection. I can't do that. I don't believe they are perfect yet. I love it, I never have complaints from customers and usually most of the problems that we face are not necessarily Barracuda's issues. I can say it's quite a good product. I'll recommend it easily. There are situations where improvements can be made to anything. For example, they don't cover every possible operating system in the world. I don't expect them to do that, so that will always be something missing. Even if the same is true for any other solution, they have to be so good that they surpass my imagination. I believe they are doing some interesting stuff right now to improve what they already have. They are improving integration for example, their backup with other services will work better. They are enhancing the alert service, and so on. There are quite a few interesting things that they're doing. They are also introducing an API, which allows other products to interface with Barracuda backup. The backup can be responsive instead of a pre-scheduled function. For example, if the number of attacks on the company increases by 7%, I might have a trigger for Barracuda to do a backup just in case. These are not backup issues, they are enhancements. They're not related to the main reason why the customer asks for Barracuda backup but they're nice things to have. It's really amazing stuff they're introducing. Everything is done by Barracuda on Amazon. All we have to work with is just a simple interface. There are no problems at all. The advice I can give to people who use traditional backup solutions is to look into the benefits that you get from the cloud and the cost savings that you get.
NT
Operations Manager at Cybernaptics
Sep 5, 2019
I would rate this solution a ten out of ten.
 

Top Industries

By visitors reading reviews
Comms Service Provider
13%
Financial Services Firm
12%
Manufacturing Company
11%
Construction Company
10%
Construction Company
17%
Comms Service Provider
11%
Outsourcing Company
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...
What is your primary use case for Barracuda Backup?
We are partners with Trellix Move Antivirus and we have sold it previously. That particular bundle has changed as Trellix has moved to Complete Protection and the DLP comes under another bundle. We...
What advice do you have for others considering Barracuda Backup?
When considering cloud backup solutions, such as AWS cloud, there can be latency issues while restoring data. Cloud offerings also incur additional charges from the cloud vendor. Every product nowa...
 

Also Known As

LiveVault, Barracuda Virtual Backup, Barracuda Backup Appliance
Barracuda Backup
 

Overview

 

Sample Customers

Ochsner Health System
Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit
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