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BambooHR vs SAP HCM vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Cloud HCM category, the mindshare of BambooHR is 3.1%, up from 2.5% compared to the previous year. The mindshare of SAP HCM is 9.9%, down from 17.1% compared to the previous year. The mindshare of SAP SuccessFactors is 19.4%, down from 22.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors19.4%
SAP HCM9.9%
BambooHR3.1%
Other67.6%
Cloud HCM
 

Featured Reviews

Ram-Mohan - PeerSpot reviewer
Pre-built adapters simplify CI/CD processes but monitoring improvements are needed
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space on the agent machine where the agents are installed. If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me.
Bijoykrishna Das - PeerSpot reviewer
Centralized system enhances resource and capital management efficiency
The functions in SAP HCM that I have found most valuable include a bundle of resource management as well as capital management, which is also integrated with payroll and other systems. I also use a payroll processing feature in SAP HCM. The talent management tool in SAP HCM is useful, though it does not provide everything; it is not at the level of some other third-party tools for talent management, but we can still use it. SAP HCM supports our organization's global operations with multi-currency capabilities. The main benefit SAP HCM provides is that we have all the information in one place; it is basically one centralized system with all the information rather than having multiple systems across the organization.
ManujGupta - PeerSpot reviewer
Has improved employee satisfaction and streamlined real-time data management
In terms of customizations in specific modules for industry requirements, SAP SuccessFactors is much more generic and does not comply many times with industry requirements as a vertical. In my experience with SuccessFactors' analytics capabilities influencing decision-making, workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively. For the future of the product, I would like to see more AI implementation, Python integrations, and GPT integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is user-friendly."
"It's very user-friendly and easy to train someone new. It was easy to implement and get someone onboarded on the system."
"The HR metrics that this solution provides has been most useful. We also really like the fact that employees have the ability to be self sufficient and manage their own information."
"I can easily go to BambooHR to search for any staff member in the company."
"The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten."
"BambooHR is accessible to users who aren't good with technology. If you don't have an IT background, you can easily find information about any employee."
"This is a scalable solution. We have not experienced any issues."
"I like the fact that the annual days are calculated automatically and that if annual leave is taken in the future, those days are put on hold. You know at every point how many days of annual leave are you left with and how many are on hold."
"Sometimes, employees may have pending requests that need approval, so you should check those and clear any errors to ensure smooth processing."
"Customers can create custom infotypes to store any custom data points."
"SAP HCM is a competitive and comprehensive tool that covers major programs in the enterprise and supports the global process."
"The tool's most valuable features for our HR operations include easy reporting capabilities, which allow us to generate reports for management meetings and auditing purposes. Additionally, it supports appointment preparation and processing benefits."
"We are satisfied with the reporting by SAP HCM."
"The setup was straightforward."
"We have features such as ABKRS based on the client's requirement, tariff and TMSTA, and so on."
"It is a scalable solution. There are three administrators maintaining the solution: an HR person, a payroll person, and one backup."
"HR and managers can use the onboarding tool to help new employees prepare for their first day on the job, which can help them acclimate to the company culture and reduce anxiety."
"The tool has a unique talent management platform."
"We use the cloud version to maintain all the employee records, payroll, etc. We use everything that comes with the HR suite."
"It's very user-friendly."
"The standardized procedures and best practices embedded in the system are very valuable."
"SAP SuccessFactors is a stable solution."
"SAP SuccessFactors has positively impacted our organization as attrition has decreased, employee satisfaction in terms of help desk processes has improved, and the data transition from Excel, PowerPoint, or Tableau has become much more real-time."
"I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes."
 

Cons

"The color palettes could be changed to make the solution a little more attractive and easier to use."
"If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial."
"The UI needs improvement because it needs to be more user-friendly."
"BambooHR could be improved by managing leave in a way that transfers remaining days at the end of the annual year to the following year."
"It would be useful to have the possibility to assign a task to the different users within the software."
"If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me."
"In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions."
"The only thing that could have been added is better integration with local payroll systems or a local Canadian payroll module."
"The talent modules are lacking in HCM, so I would recommend switching to SuccessFactors for talent management, but HCM excels at time management and payroll."
"The customer support from SAP is reasonable, yet I would rate it five out of ten."
"We find some challenges in the integration between SAP HCM and SAP SuccessFactors."
"The product significantly improved our organization by automating many processes, which reduced paperwork and provided clearer, more accurate goals and competencies."
"Reports need to be added on the time management side."
"HCM could improve compatibility, making it more accessible via web applications and graphical interfaces."
"SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions."
"In my experience, SAP HCM and similar products are very good, but the focus now should be on providing features to encourage employee adoption. For example, accessing pay slips is a task that naturally drives adoption. However, AI tools that can prompt employees at the right time through the right application are needed for actions such as conducting surveys or gathering performance feedback."
"SAP SuccessFactors is working on making beneficial changes but they are not fast enough. They can improve by making the improvements or updates quicker. Additionally, the user interface could improve, it is not something you want to return to when compared to a solution similar to Instagram."
"The process for long modules needs to be improved, because compared to how it's done with a competitor (Meta4), the competitor's process was simpler."
"The GUI needs to be enhanced to be in line with the latest and complete version of the solution."
"SuccessFactors could be improved by making it usable on mobile and making its features less rigid."
"The complete integration process between SuccessFactors modules is not at the level that all customers expect when it comes to complete HR user experience from all angles."
"The Reporting/Analytics and User Interface need improvement."
"We lack information regarding how to build a network."
"There is room for improvement in the pricing model."
 

Pricing and Cost Advice

"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
"I rate the tool's pricing an eight out of ten."
"We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
"It was definitely cheaper than some of the larger systems."
"For implementation, SAP offers little support unless you buy SAP Safeguarding from SAP Consulting."
"The pricing is around the middle, at a five out of ten. But it depends on the number of licenses. More licenses mean lower per-user costs. You need to understand how to play the volume game and the growth."
"Licensing fees are paid yearly."
"The terms on which you buy licenses might change due to the way they license in a particular product."
"The pricing depends upon the specific model and number of user accounts included in a bundle."
"Licensing is pretty complex. SAP does not have a straight forward way of licensing, and it differs from client to client."
"Be careful and guard against future changes in licensing."
"We have an annual license for this solution, and the price depends on the number of users."
"I rate the tool's pricing a seven to eight out of ten."
"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"Probably, it is one of the priciest products, and is very costly to put up and maintain but because it is a good solution end to end, people take it."
"The solution is on the expensive side but is definitely worth the money."
"It could be cheaper."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
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Top Industries

By visitors reading reviews
Comms Service Provider
29%
Educational Organization
9%
Computer Software Company
7%
University
6%
Computer Software Company
11%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
7%
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise9
Large Enterprise3
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise6
Large Enterprise39
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise13
Large Enterprise69
 

Questions from the Community

What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively ma...
What do you like most about BambooHR?
The tool's most valuable features are the recruitment module, performance module, and document storage.
What needs improvement with BambooHR?
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficien...
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate ...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new expe...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customizatio...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for per...
What is your experience regarding pricing and costs for SAP SuccessFactors?
The licensing costs are quite high, which is a typical scenario for such solutions.
 

Comparisons

 

Also Known As

No data available
SAP Human Capital Management
SuccessFactors
 

Overview

 

Sample Customers

Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Workday, SAP, Oracle and others in Cloud HCM. Updated: August 2025.
867,349 professionals have used our research since 2012.