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BambooHR vs SAP HCM vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of October 2025, in the Cloud HCM category, the mindshare of BambooHR is 3.1%, up from 2.5% compared to the previous year. The mindshare of SAP HCM is 9.6%, down from 16.9% compared to the previous year. The mindshare of SAP SuccessFactors is 19.0%, down from 22.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors19.0%
SAP HCM9.6%
BambooHR3.1%
Other68.3%
Cloud HCM
 

Featured Reviews

Ram-Mohan - PeerSpot reviewer
Pre-built adapters simplify CI/CD processes but monitoring improvements are needed
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space on the agent machine where the agents are installed. If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me.
Bijoykrishna Das - PeerSpot reviewer
Centralized system enhances resource and capital management efficiency
The functions in SAP HCM that I have found most valuable include a bundle of resource management as well as capital management, which is also integrated with payroll and other systems. I also use a payroll processing feature in SAP HCM. The talent management tool in SAP HCM is useful, though it does not provide everything; it is not at the level of some other third-party tools for talent management, but we can still use it. SAP HCM supports our organization's global operations with multi-currency capabilities. The main benefit SAP HCM provides is that we have all the information in one place; it is basically one centralized system with all the information rather than having multiple systems across the organization.
ManujGupta - PeerSpot reviewer
Has improved employee satisfaction and streamlined real-time data management
In terms of customizations in specific modules for industry requirements, SAP SuccessFactors is much more generic and does not comply many times with industry requirements as a vertical. In my experience with SuccessFactors' analytics capabilities influencing decision-making, workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively. For the future of the product, I would like to see more AI implementation, Python integrations, and GPT integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BambooHR is accessible to users who aren't good with technology. If you don't have an IT background, you can easily find information about any employee."
"We use this solution for our end to end HR needs from onboarding and hiring to learning."
"I like the fact that the annual days are calculated automatically and that if annual leave is taken in the future, those days are put on hold. You know at every point how many days of annual leave are you left with and how many are on hold."
"The product is user-friendly."
"The tool's most valuable features are the recruitment module, performance module, and document storage."
"It's very user-friendly and easy to train someone new. It was easy to implement and get someone onboarded on the system."
"The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten."
"Bamboo has a vast number of pre-built adapters which can be used as plug and play components."
"The most valuable feature, in my view, is the level of exceptions or error messages that come back when something goes wrong."
"The tool's most valuable features for our HR operations include easy reporting capabilities, which allow us to generate reports for management meetings and auditing purposes. Additionally, it supports appointment preparation and processing benefits."
"The most valuable feature is the Personnel Administration."
"We are satisfied with the reporting by SAP HCM."
"The setup was straightforward."
"The master data where most of the reports were run from was the most valuable. We were quite satisfied with this module."
"I think HCM was the most stable for me...It is a very scalable product."
"All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll."
"SAP SuccessFactors integrated solution, allows us to start the process from a recruitment marketing perspective and have our career site and candidate profile pull through into each other."
"The SuccessFactors learning applications within the SuccessFactors learning modules, as well as the performance management system, are highly beneficial for each and every employee in our organization. These tools eliminate the need for using Excel to manage data, allowing for direct input into the system. This streamlines the process, making it easier to view and analyze information. We can readily access our performance history, comparing our actions and achievements from the previous year. At present, we are consistently monitoring our day-to-day performance."
"The tool's most valuable feature is document generation."
"It is a scalable solution."
"I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes."
"We have found objects like Foundation and MDF most valuable."
"It has a global database, and it is globally accessible. By using this solution, we have moved away from paper, which is a big step for us."
"The cloud security and the correct features for payroll calculations, once issues are resolved, are valuable aspects of this product."
 

Cons

"In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions."
"The only thing that could have been added is better integration with local payroll systems or a local Canadian payroll module."
"I would like to be able to export some documents into PDFs a little easier. Right now, only HR can update the training record and as you scale your company, managing the system can be manual and time consuming."
"It would be useful to have the possibility to assign a task to the different users within the software."
"If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me."
"The UI needs improvement because it needs to be more user-friendly."
"BambooHR needs to have more flexibility around performance management."
"It would be good to include more options for approvals and workflows. They are deliberately not the most sophisticated version of anything that they do, but it is like 80/20. They hit the vast majority of all the needs, but I have started to run up against the limits of their functionality. It has forced me to start paying attention to the marketplace or sending feedback to BambooHR. Clients are still happy though. Timesheets is a new area in which they're slowly expanding. It is currently very limited, but it meets the needs of standard nine-to-five salary employees who just want to be able to key in their time, have it approved, and then pushed off to payroll. It does not have any of the bells and whistles that an hourly employee or hourly worker might need. That is one area that is currently limited, but they have integrations with some of the best companies that do that."
"The setup comes with a set of challenges as well."
"The customer support from SAP is reasonable, yet I would rate it five out of ten."
"HCM could improve compatibility, making it more accessible via web applications and graphical interfaces."
"There's still room for improvement. We need end-to-end systems. Only the HR team uses HCM, but employees don't have access to their data. With Employee Central, employees can see their ratings, increment cycles, and other details, making things more transparent."
"On the personnel administration side, it's very difficult to do custom development."
"It would be nice if the solution migrated to S/4HANA."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
"In my experience, SAP HCM and similar products are very good, but the focus now should be on providing features to encourage employee adoption. For example, accessing pay slips is a task that naturally drives adoption. However, AI tools that can prompt employees at the right time through the right application are needed for actions such as conducting surveys or gathering performance feedback."
"The complete integration process between SuccessFactors modules is not at the level that all customers expect when it comes to complete HR user experience from all angles."
"SuccessFactors feels rigid. It should be more streamlined. Also, the interface design is outdated and needs an upgrade."
"The GUI needs to be enhanced to be in line with the latest and complete version of the solution."
"SuccessFactors' experience management is not so user-friendly."
"We encountered challenges with the tool's integration with third-party applications and deployments."
"The organization is planning to move to Darwinbox from SAP SuccessFactors, primarily due to pricing considerations."
"Everything, including the provisioning dependency, should be moved to the instance, and coding should be kept to a minimum. Wherever possible, coding should be minimized, and everything should be a drag-and-drop."
"Overall, the documentation could be improved, and I think the learning management module needs to include more capabilities when it comes to matching an organization's particular learning approach."
 

Pricing and Cost Advice

"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
"It was definitely cheaper than some of the larger systems."
"I rate the tool's pricing an eight out of ten."
"We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
"SAP is extremely expensive. The integration costs and customization costs are also a lot."
"The pricing depends upon the specific model and number of user accounts included in a bundle."
"The product is expensive."
"The pricing is not reasonable at all."
"The pricing is around the middle, at a five out of ten. But it depends on the number of licenses. More licenses mean lower per-user costs. You need to understand how to play the volume game and the growth."
"The cost depends on the size of the organization. Compared to others, I'd say Oracle is number one, followed by Workday and SAP HCM."
"I believe HCM is a little expensive, but I don't know the exact price because I'm involved with the sales team. However, I think the price must be reasonable because many organizations are migrating their current ERPs to SAP. It's excellent software, and the price is competitive."
"The pricing is really high."
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor."
"It is not expensive because it is a complete suite with a module-based cost."
"It is not cheap, but it is reasonable."
"SAP SuccessFactors requires an annual subscription."
"The price of the solution depends on too many factors to provide an estimate. However, the price of SAP SuccessFactors is competitive."
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Top Industries

By visitors reading reviews
Comms Service Provider
31%
Educational Organization
9%
Manufacturing Company
7%
Computer Software Company
6%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
Comms Service Provider
13%
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise9
Large Enterprise3
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise6
Large Enterprise39
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise13
Large Enterprise69
 

Questions from the Community

What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively ma...
What do you like most about BambooHR?
The tool's most valuable features are the recruitment module, performance module, and document storage.
What needs improvement with BambooHR?
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficien...
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate ...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new expe...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customizatio...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for per...
What is your experience regarding pricing and costs for SAP SuccessFactors?
The licensing cost is not expensive now. It is much more competitive.
 

Comparisons

 

Also Known As

No data available
SAP Human Capital Management
SuccessFactors
 

Overview

 

Sample Customers

Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM. Updated: October 2025.
872,778 professionals have used our research since 2012.