We performed a comparison between Azure Monitor and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Azure Monitor is a cost-effective and user-friendly option for developers looking to monitor cloud resources and integrate with Visual Studio, according to user reviews. It is preferred over Splunk ITSI due to its lower cost, ease of configuration and maintenance, and strong integration with other Microsoft technologies. Splunk ITSI is praised for its powerful functionality and ease of use, but is considered more expensive and lacks out-of-the-box solutions for enterprise users.
"Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs."
"It has good troubleshooting features."
"One of the most useful aspects of this solution is the out-of-the-box functionality on all areas, especially on Application Insights, zero instrumentation, and artificial intelligence for event correlation."
"It is a robust, stable product."
"Provides an overview and high-level information."
"The most valuable feature is the universality of their functionalities in all Azure services, including, software solutions."
"Azure Monitor's best features are its graphs and charts, the different visibility options, and reporting."
"Among the valuable features of this solution, Application Insights stands out as one of the most significant. It provides insights into application performance and helps identify issues and bottlenecks."
"Alerts and episodes are valuable to me."
"The observability is great and valuable."
"We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming."
"In my opinion, Splunk IT Service Intelligence (ITSI) is better than QRadar. With the help of Splunk, we can get results."
"The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times."
"It's scalable and expands well."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"I find the episode review, glass tables, and correlation search features very useful."
"This solution could be improved with more out-of-the-box functionalities and artificial intelligence to complete event correlation."
"The solution's monitoring feature has limitations for analyzing multiple metrics."
"The query builder could be better. In comparison to other monitoring tools, in order to use Azure Monitor, your engineers need to have KQL experience. If they don't, it's not intuitive as a system."
"The solution should have cross-connection or cross-communication between tech partners."
"Azure Monitor could improve network performance monitoring and make it more advanced."
"Although it's not always the case, the price can sometimes get expensive. This depends on a number of factors, such as how many services you are trying to integrate with Azure Monitor and how much storage they're consuming each month (for example, how large are the log files?)."
"It's really complex to retrieve or query the logs in Azure Monitor."
"There is room for improvement in stability."
"If the product had some prebuilt machine learning features, it would add value to our use cases."
"The solution should integrate more features in NEAP."
"I believe the refresh time should be faster."
"We have problems doing upgrades and operating alternate new versions."
"The cost of the license could be lower."
"Splunk ITSI generates numerous false positives and has the potential for enhancement."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →
Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 30 reviews while Splunk ITSI (IT Service Intelligence) is ranked 9th in Application Performance Monitoring (APM) and Observability with 17 reviews. Azure Monitor is rated 7.6, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Azure Monitor writes "Helps us test the performance and efficiency of cloud applications; good log analysis". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides a unified view of alerts and supports heat maps and glass tables for visualization and monitoring". Azure Monitor is most compared with Datadog, Splunk Enterprise Security, Dynatrace, Prometheus and New Relic, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Dynatrace, Splunk Enterprise Security, AppDynamics and BMC TrueSight Operations Management. See our Azure Monitor vs. Splunk ITSI (IT Service Intelligence) report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
