We performed a comparison between Azure Monitor and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Azure Monitor is a cost-effective and user-friendly option for developers looking to monitor cloud resources and integrate with Visual Studio, according to user reviews. It is preferred over Splunk ITSI due to its lower cost, ease of configuration and maintenance, and strong integration with other Microsoft technologies. Splunk ITSI is praised for its powerful functionality and ease of use, but is considered more expensive and lacks out-of-the-box solutions for enterprise users.
"I am impressed by the reporting on the average eight ports that we get from this solution."
"The solution works well overall. It's easy to implement and simple to use."
"Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs."
"Log analytics and log queries are the most valuable features of Azure Monitor."
"Good load and metrics gathering and very good analysis."
"The most valuable feature is that it ensures our servers are up."
"The solution's most valuable features are its ability to focus on delivery and maximizing the performance of applications and services."
"It is a robust, stable product."
"The observability is great and valuable."
"The root cause analysis is very helpful for us."
"Splunk ITSI helps us secure our environment by allowing us to create automatons that run when alerts are triggered."
"Customers have noted the solution helps streamline incident management."
"Alerts and episodes are valuable to me."
"One particularly useful feature of Splunk ITSI is the ability to create custom services."
"Splunk Episodes are valuable because it correlates and aggregates all the information, and you do not have one million events to look at and triage, so it is quite convenient."
"The most valuable feature is the Glass Tables. It gives you a nice, good overview of your KPIs. It's really slick and clean."
"The solution's monitoring feature has limitations for analyzing multiple metrics."
"When something goes down, we want the option to have automation in place to get it back up again as quickly as possible."
"It might not have all of the capabilities we will need."
"There is room for improvement in stability."
"The troubleshooting logs need improvement. There should be some improvement there. I have a hard time finding the right logs at the right times whenever there is an issue occurring."
"In my opinion, they should improve the overall user experience, especially when it comes to indexing and searching collective logs."
"The price could be lower but it is not a must."
"have used multiple products like Webex and PRTG. Some features could be added. Azure Monitor should add SMS and APIs. We have very limited access to Azure Monitor. I usually get alerts on my phone when they are integrated with Slack. I am not always available, but my team is. Sometimes, I am traveling and don't have access to my email, but I have Slack and other third-party projects that send me instant messages if a sensor goes down."
"The solution should integrate more features in NEAP."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
"Microservices is the only area where Splunk ITSI can be improved. When things come from one EC2 instance to another, there's a lack of exposure to microservices, so we can't know what's happening. Apart from that, it's doing pretty well."
"Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature."
"I believe the refresh time should be faster."
"The data recovery has room for improvement."
"Integration is the most critical area to improve in Splunk IT Service Intelligence (ITSI). It wasn't a great experience because you had to do a little back and forth to integrate the solution."
"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable."
More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →
Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. Azure Monitor is rated 7.6, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Azure Monitor is most compared with Datadog, Dynatrace, Prometheus, Sentry and Grafana, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and PRTG Network Monitor. See our Azure Monitor vs. Splunk ITSI (IT Service Intelligence) report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
