NinjaOne and Azure Bastion compete in IT management and network security, respectively. NinjaOne seems to have the upper hand in client satisfaction around pricing and support, while Azure Bastion leads with its comprehensive security capabilities.
Features: NinjaOne provides streamlined IT management with features such as patch management, remote monitoring, and ticketing systems, offering a unified platform for IT operations without exposing VMs to risk. In contrast, Azure Bastion enables secure RDP and SSH connectivity, focusing on secure access to virtual machines by safeguarding them from the public internet.
Room for Improvement: NinjaOne could enhance its advanced security features, expand integration capabilities, and improve scalability to better support large enterprises. Azure Bastion might benefit from price reductions, more intuitive user interfaces, and increased compatibility with non-Azure environments for a broader reach.
Ease of Deployment and Customer Service: NinjaOne offers straightforward cloud-based deployment and responsive customer service, enhancing user satisfaction. Azure Bastion, requiring Azure infrastructure, delivers seamless deployment within Azure environments, benefiting from Microsoft's substantial support resources, though this setup is sometimes complex for those outside the Azure ecosystem.
Pricing and ROI: NinjaOne’s competitive pricing model includes customizable packages which can yield high ROI for businesses using multiple IT management services. Azure Bastion, potentially with higher pricing, justifies this cost through strong ROI achieved via enhanced security features, essential for businesses prioritizing data protection.
We have noticed savings of approximately twenty percent by using Azure Bastion compared to VM pricing.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Support is satisfactory but with room for improvement, primarily concerning data transfer issues.
We usually get backup within two hours.
The customer support at NinjaOne is excellent, rated ten out of ten.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
I rate customer service and support for NinjaOne at seven out of ten due to slow response times.
It is designed to provide access over a private network without hitting the internet.
I would rate the scalability of NinjaOne as ten out of ten.
The design suggests it is scalable.
Azure Bastion is stable.
I would rate the stability a ten out of ten.
I would like to see integrated AI features with Azure Bastion, especially for connectivity issues.
A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS.
It would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote Desktop emulation.
Security and reporting, including business intelligence tools, are adequate.
The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing.
The network monitoring needs to be improved.
Microsoft's pricing is on the higher side and could be more competitive.
The price is not necessarily cheaper, but it is acceptable.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
The pricing for NinjaOne is appropriate for small companies.
The price or licensing of NinjaOne is a little bit high.
Azure Bastion eliminates the need for a jump server by providing secure access to servers without hitting the public network.
The security is the main reason we use Azure Bastion because it is integrated with Azure Active Directory, ensuring that access is secure.
We use Azure AD integration to specify who has access and what they can do.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
The software's automation tools have solved critical deployment problems for small businesses.
Every month, every quarter, I see new features, and it is always evolving.
Azure Bastion is a service you deploy that lets you connect to a virtual machine using your browser and the Azure portal. The Azure Bastion service is a fully platform-managed PaaS service that you provision inside your virtual network. It provides secure and seamless RDP/SSH connectivity to your virtual machines directly from the Azure portal over TLS. When you connect via Azure Bastion, your virtual machines do not need a public IP address, agent, or special client software.
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/
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