We performed a comparison between Azure Bastion and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The interface is available in the edit portal."
"The product's setup is easy."
"As an Azure consultant, for me, it is the best way to give the administrator access as you can manage the permission - including who can access Bastion."
"The most significant advantage lies in its runbook features, particularly beneficial for our infrastructure team."
"It provides all the security to us. Without getting on the internet, we can access our servers. We can access our desktop through our web browser. We don't need to run the mstsc command and login to the VM. All those things are not required."
"Azure Bastion makes it easy to provide quick virtual machine access to our customers."
"The connection to virtual machines is very useful."
"The ability to operate the product with scripting is excellent."
"It just works as advertised and serves the purpose for which we got it."
"The most important aspect of this tool is the security it provides our company."
"The installation is easy, it only took two minutes."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"Good at managing updates and for remote support."
"The Wi-Fi side needs improvement."
"The protocol speed could be faster."
"There are some challenges because Bastion is more compatible with Edge but not with the other browsers. As an organization, it doesn't make sense that we have to use only Edge. We should be able to access Bastion over Chrome, Mozilla, or Opera. It should be our choice."
"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."
"You are charged for retrieving your own data."
"When you have a boot issue on Windows, you cannot use Azure Bastion to fix it. You have to use the Azure console or the VM console, and it is very limited."
"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."
"The solution breaks down sometimes."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"The graphical user interface could be improved."
"The solution could improve by optimizing the internet connection being used."
"I would like to see more scripts for PowerShell commands."
"The ticketing system in NinjaOne is not the best."
"NinjaOne's pricing and user interface needs improvement."
"NinjaOne's reporting module is cumbersome."
"The NinjaOne distribution server is highly dependent on an active directory."
Azure Bastion is ranked 9th in Remote Monitoring and Management (RMM) with 8 reviews while NinjaOne is ranked 1st in Remote Monitoring and Management (RMM) with 14 reviews. Azure Bastion is rated 8.8, while NinjaOne is rated 8.0. The top reviewer of Azure Bastion writes "Has good scalability and provides secure access to the virtual machines ". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". Azure Bastion is most compared with Azure Firewall, Azure Front Door, TeamViewer Remote Management, Microsoft Sentinel and Microsoft Entra Verified ID, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and ConnectWise Automate. See our Azure Bastion vs. NinjaOne report.
See our list of best Remote Monitoring and Management (RMM) vendors and best Network Monitoring Software vendors.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
