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Axcient x360Recover vs Datto Cloud Continuity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Axcient x360Recover
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (13th)
Datto Cloud Continuity
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
Cloud Backup (46th), Disaster Recovery (DR) Software (31st)
 

Mindshare comparison

Axcient x360Recover and Datto Cloud Continuity aren’t in the same category and serve different purposes. Axcient x360Recover is designed for Disaster Recovery as a Service and holds a mindshare of 2.2%, up 1.5% compared to last year.
Datto Cloud Continuity, on the other hand, focuses on Cloud Backup, holds 1.2% mindshare, up 1.0% since last year.
Disaster Recovery as a Service Mindshare Distribution
ProductMindshare (%)
Axcient x360Recover2.2%
VMware Live Recovery10.0%
Azure Site Recovery9.9%
Other77.9%
Disaster Recovery as a Service
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Datto Cloud Continuity1.2%
Veeam Data Platform7.2%
Commvault Cloud5.1%
Other86.5%
Cloud Backup
 

Featured Reviews

reviewer1267455 - PeerSpot reviewer
Director of Field Strategy at a tech services company with 11-50 employees
State-of-the-art disaster recovery
One of the areas that I would absolutely say that they should improve, is the recovery from the backup when you're running in a failover mode. In other words, if I have to bring the server online on the appliance (so I'm running on the backup image), there should be a way for me to replicate back to or restore back to the hardware or the original source, and then, in the end, you would do a Delta sync and switch over. As of today, I have to shut everything down and the entire resource has to be offline while I'm doing the recovery. So having the ability to kind of recover while running would be a great feature to have. Also, when you failover to the appliance, it doesn't retain the IP information. I have to go in and update the IP information for each of the boxes that I have to fill up. If you're only doing one or two, it's not really a big deal, but if you had to failover, for example, 10-12 boxes because an entire EM infrastructure went down hardware-wise for some reason, you have to know all those IPs and go in and set them up and restart them — that can take a little bit of time. So retaining the IP information would be great.
TS
Assistant Director, Network Operations at Premier Marine Insurance
Provides enterprise-level protection from ransomware attacks
Speaking about how the product is deployed in my company's business operations, I would say that it is an appliance with a critical infrastructure. In terms of data protection capabilities, the tool's ability to boot a device and have a separate network has saved the day for many of our company's clients who use the solution. If you have a collection of old servers, and if one of the old servers dies, you could be dead in the water if you cannot locally boot a server. Even the new gears in place can have an issue if people are not spending money on robust hardware tools, and replace them. It is necessary to have the local boot options if and when you have a hardware issue. The product brings the most value in the area of virtual boot when it comes to disaster recovery since it can boot up a version of the server from before an incident, which is helpful and allows your company to have a lower RPO or recovery point objective. It makes a big difference if you can have an RPO in hours rather than in days. The image-based backup functionality has revolutionized and impacted our company recovery time objectives since we deal in hours and not in days. The interface of the product is intuitive. I like the product's functionality that provides the ability to see everything at a glance, along with the alerting feature. Maintenance is required since certain drives die at times. In general, maintenance is required to deal with dead RAMs and hard drives. The former clients with small offices and the old Linux servers that used to die in production used to boot such servers with the help of Datto Cloud Continuity. The aforementioned process allows the clients to continue running their business while buying time to get replacement hardware, making a big difference that helps them reduce potential data loss or downtime. The local boot provided by the product saved the day for many of our company's clients. I recommend the product to those who plan to use it. Though the tool is not inexpensive, it provides enterprise-level protection from ransomware. I rate the overall tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When we started working with that customer, it was a really simple product that works really well."
"It's super stable. We really like it."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"Very friendly, since it visually facilitates the control and administration of the backups."
"The platform provides a faster backup process."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"When you compare it to other systems that require a fat client to be installed or to have several VMs setup just to configure the system, Datto stands head and shoulders above."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The product's initial setup phase is easy."
"For local backup, it works well."
 

Cons

"As of today, I have to shut everything down and the entire resource has to be offline while I'm doing the recovery. So having the ability to kind of recover while running would be a great feature to have."
"As of today, I have to shut everything down and the entire resource has to be offline while I'm doing the recovery."
"The product's scalability features could be even better."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud."
"Right now the appliances have a functional limit of 50 protected servers each."
"Datto chose to build their own cloud, instead of leveraging AWS, Azure or GCP. It looks, feels and behaves like a beta product (lacks maturity)."
"I don't have any feedback to provide in terms of features that may be lacking."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
 

Pricing and Cost Advice

"I believe that (if I'm not mistaken), there are a couple of different pricing models."
"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."
"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
13%
Computer Software Company
10%
Outsourcing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise1
 

Also Known As

No data available
Datto Cloud Continuity for PCs
 

Overview

 

Sample Customers

Ford Bacon & Davis, Torrance Casting, Northeast Valley Health Corporation, Bartlett Cocke General Contractors, Bruno Gerbino and Soriano, IronEdge Group, The Pennington School, NSK, Datasafe, InPursuit Solutions, Borough of West Chester
Information Not Available
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