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Axcient x360Recover vs Infrascale Backup & Disaster Recovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Axcient x360Recover
Ranking in Disaster Recovery as a Service
14th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Disaster Recovery as a Service
5th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
22
Ranking in other categories
Backup and Recovery (17th), Cloud Backup (14th), Disaster Recovery (DR) Software (12th), SaaS Backup (8th)
 

Mindshare comparison

As of September 2026, in the Disaster Recovery as a Service category, the mindshare of Axcient x360Recover is 2.1%, up from 1.5% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 6.2%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery as a Service Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery6.2%
Axcient x360Recover2.1%
Other91.7%
Disaster Recovery as a Service
 

Featured Reviews

reviewer1267455 - PeerSpot reviewer
Director of Field Strategy at a tech services company with 11-50 employees
State-of-the-art disaster recovery
One of the areas that I would absolutely say that they should improve, is the recovery from the backup when you're running in a failover mode. In other words, if I have to bring the server online on the appliance (so I'm running on the backup image), there should be a way for me to replicate back to or restore back to the hardware or the original source, and then, in the end, you would do a Delta sync and switch over. As of today, I have to shut everything down and the entire resource has to be offline while I'm doing the recovery. So having the ability to kind of recover while running would be a great feature to have. Also, when you failover to the appliance, it doesn't retain the IP information. I have to go in and update the IP information for each of the boxes that I have to fill up. If you're only doing one or two, it's not really a big deal, but if you had to failover, for example, 10-12 boxes because an entire EM infrastructure went down hardware-wise for some reason, you have to know all those IPs and go in and set them up and restart them — that can take a little bit of time. So retaining the IP information would be great.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's super stable. We really like it."
"When we started working with that customer, it was a really simple product that works really well."
"For me, Infrascale had the best package to offer to my customers, including features, pricing, implementation, and support; everything that comprises the total solution."
"Infrascale has been great for us and for the relationship with this client."
"If you want something that works and is reliable, here it is."
"Overall, this product is really solid and they're a very good company to work with."
"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."
"From a backup and disaster recovery perspective, it has been a night and day difference."
"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."
"The experience that we have had with this product is generally good."
 

Cons

"As of today, I have to shut everything down and the entire resource has to be offline while I'm doing the recovery. So having the ability to kind of recover while running would be a great feature to have."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"There could be some room for improvement in the on-premises hardware selection."
"User interface and navigation are also not that good."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
 

Pricing and Cost Advice

"I believe that (if I'm not mistaken), there are a couple of different pricing models."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"I appreciate their pricing. We went for this solution for its pricing."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"Our licensing fees are billed every four months."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
13%
Construction Company
12%
Healthcare Company
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Ford Bacon & Davis, Torrance Casting, Northeast Valley Health Corporation, Bartlett Cocke General Contractors, Bruno Gerbino and Soriano, IronEdge Group, The Pennington School, NSK, Datasafe, InPursuit Solutions, Borough of West Chester
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Broadcom, Commvault, Microsoft and others in Disaster Recovery as a Service. Updated: September 2026.
914,262 professionals have used our research since 2012.