Axcient x360Recover vs Infrascale Backup & Disaster Recovery comparison

Why PeerSpot?

Axcient and Infrascale are both solutions in the Disaster Recovery as a Service category. Axcient is ranked #14, while Infrascale is ranked #5 with an average rating of 8.4. Axcient holds a 2.0% mindshare in DRS, compared to Infrascale’s 6.5% mindshare. Additionally, 100% of Axcient users are willing to recommend the solution, compared to 94% of Infrascale users who would recommend it.

Axcient x360Recover

Read 1 Axcient x360Recover review

554 Views
515 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

Read 23 Infrascale Backup & Disaster Recovery reviews

7,879 Views
1,024 Comparison Views

94% willing to recommend

Axcient x360Recover

Infrascale Backup & Disaste...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Axcient x360Recover and Infrascale Backup & Disaster Recovery based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Broadcom, datto and others in Disaster Recovery as a Service.

To learn more, read our detailed Disaster Recovery as a Service Report (Updated: October 2026).

Buyer's Guide

Disaster Recovery as a Service

October 2026

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Helped 921,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Axcient x360Recover

Ranking in Disaster Recovery as a Service

14th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Disaster Recovery as a Service

5th

Average Rating

8.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Backup and Recovery (16th), Cloud Backup (14th), Disaster Recovery (DR) Software (12th), SaaS Backup (9th)

Mindshare comparison

As of November 2026, in the Disaster Recovery as a Service category, the mindshare of Axcient x360Recover is 2.0%, up from 1.5% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 6.5%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery as a Service Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	6.5%
Axcient x360Recover	2.0%
Other	91.5%

Disaster Recovery as a Service

Featured Reviews

reviewer1267455

Director of Field Strategy at a tech services company with 11-50 employees

State-of-the-art disaster recovery

One of the areas that I would absolutely say that they should improve, is the recovery from the backup when you're running in a failover mode. In other words, if I have to bring the server online on the appliance (so I'm running on the backup image), there should be a way for me to replicate back to or restore back to the hardware or the original source, and then, in the end, you would do a Delta sync and switch over. As of today, I have to shut everything down and the entire resource has to be offline while I'm doing the recovery. So having the ability to kind of recover while running would be a great feature to have. Also, when you failover to the appliance, it doesn't retain the IP information. I have to go in and update the IP information for each of the boxes that I have to fill up. If you're only doing one or two, it's not really a big deal, but if you had to failover, for example, 10-12 boxes because an entire EM infrastructure went down hardware-wise for some reason, you have to know all those IPs and go in and set them up and restart them — that can take a little bit of time. So retaining the IP information would be great.

Read full review

Vivek_Jaiswal

Security Engineer at LTI Mindtree

Cloud backups have strengthened ransomware recovery and now protect critical business data

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"When we started working with that customer, it was a really simple product that works really well."

"It's super stable. We really like it."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"If you want something that works and is reliable, here it is."

"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."

"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

More Infrascale Backup & Disaster Recovery pros

Cons

"As of today, I have to shut everything down and the entire resource has to be offline while I'm doing the recovery. So having the ability to kind of recover while running would be a great feature to have."

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

"User interface and navigation are also not that good."

"In terms of overage, or outgrowing capacity with backups, I have an issue."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"I believe that (if I'm not mistaken), there are a couple of different pricing models."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"The licensing is based on how much data you have plus what appliances you need."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Outsourcing Company

15%

Construction Company

10%

Healthcare Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?

Currently, there have been no surprises or challenges in pricing, setup costs, or licensing since I am still in the evaluation phase and not focused on costs at the licensing level.

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What needs improvement with Infrascale Platform?

Regarding how Infrascale Backup & Disaster Recovery can be improved, I notice agent-based backing up is, in my opinion, limited, and that is definitely not a great sign. I am also recognizing t...

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What is your primary use case for Infrascale Platform?

I am currently using Infrascale Backup & Disaster Recovery, which is in review at this time. My main use case for considering Infrascale Backup & Disaster Recovery is the principal concern ...

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Product Reports

Buyer's Guide

Disaster Recovery as a Service

October 2026

Download Axcient x360Recover product report

Buyer's Guide

Infrascale Backup & Disaster Recovery

October 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

No data available

Infrascale Platform

Overview

Axcient x360Recover offers reliable data protection and disaster recovery, tailored for businesses needing a comprehensive backup solution. It combines modern features with ease of use, making it suitable for those who require robust protection in IT environments.

Axcient x360Recover is crafted to meet the needs of businesses looking for reliable data backup and swift disaster recovery capabilities. It streamlines the process of protecting data, ensuring minimal downtime and continuity. This service caters to IT professionals who value efficient and effective data protection mechanisms. Its intuitive interface allows for easy deployment, management, and scaling, accommodating both small businesses and larger organizations.

What are the most important features of Axcient x360Recover?

Fast Recovery: Provides swift access to stored data, minimizing operational disruption.
Cloud Storage: Ensures data is securely stored offsite for added protection.
Ransomware Defense: Offers robust protections against ransomware threats.
Incremental Backups: Saves only changed data, reducing storage requirements.

What benefits and ROI should be expected from Axcient x360Recover?

Cost Efficiency: Reduces expenses through significant storage and bandwidth savings.
Business Continuity: Ensures ongoing operations in case of data loss incidents.
Time Savings: Simplifies backup processes, freeing up valuable time for IT staff.

In industries like healthcare, finance, and education, Axcient x360Recover is implemented to address stringent data security and compliance requirements. Organizations in these fields benefit from its ability to safeguard sensitive data while ensuring rapid recovery, which is crucial in maintaining trust and operational continuity.

Axcient

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

Sample Customers

Ford Bacon & Davis, Torrance Casting, Northeast Valley Health Corporation, Bartlett Cocke General Contractors, Bruno Gerbino and Soriano, IronEdge Group, The Pennington School, NSK, Datasafe, InPursuit Solutions, Borough of West Chester

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

Disaster Recovery as a Service

October 2026

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