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AWS Directory Service vs AWS IAM Identity Center comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Directory Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
16th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
15
Ranking in other categories
No ranking in other categories
AWS IAM Identity Center
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
7th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
Single Sign-On (SSO) (8th)
 

Mindshare comparison

As of June 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of AWS Directory Service is 1.5%, down from 2.3% compared to the previous year. The mindshare of AWS IAM Identity Center is 1.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

MassimilianoCollavo - PeerSpot reviewer
Integrates well with other tools, particularly through single sign-on
I've been working with AWS Directory Service as part of a broader solution for moving our infrastructure to a hybrid cloud model. Initially, the goal was to replicate our on-premises server to the cloud and then eventually shut down the on-premises server entirely. My work with AWS Directory Service is focused on migrating to the cloud and finding a suitable document management system that allows for online editing, document sharing, and workflow management. I rate it an eight out of ten.
Khaled Saidi - PeerSpot reviewer
Manage cloud security with granular access control and enhanced authentication
Managing IAM in complex environments can be challenging, and there are several areas for improvement. First, incorporating automation tools or a centralized dashboard for managing roles and policies across multiple accounts would simplify administration, especially for large organizations. Additionally, policy debugging and validation could be more streamlined, as troubleshooting misconfigurations can be time-consuming and prone to errors. A more robust error messaging system or a dedicated debugging tool would be beneficial. Another area for improvement is temporary access credentials. AWS documentation should offer more detailed guidance on edge cases and exceptions, along with clearer examples of how to handle various scenarios. Lastly, enhanced session-level policies that are more context-sensitive and based on specific conditions (such as IP address, device, or time) would greatly increase flexibility and allow for more granular control over user sessions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution integrates well with other tools, particularly through single sign-on, allowing users to connect to various applications using just one password, including email."
"The support is very good. I would rate the technical support as a nine out of ten."
"We can provide specific access to people based on what they need from our accounts."
"The most valuable feature is that because it's all in the cloud, you don't need to manage the infrastructure."
"The most valuable feature of AWS Directory Service is cost-cutting features."
"Provides good performance and availability."
"AWS Directory Service is secure."
"I would rate AWS Directory Service nine out of ten."
"The product is easy for beginners to learn and use."
"The most valuable features of AWS IAM Identity Center are role-based permissions and existing permissions templates."
"IAM Identity Center provides micro-level control over resources, services, and users, allowing organizations to grant specific access and privileges safely."
"Its valuable features include granular access control, allowing precise control over who can access specific AWS resources and under what conditions using JSON-based policies."
"The two most valuable features of IAM Identity Center are the security policy generation and automation in creating credentials."
"The most valuable feature is the security configuration ease, which is great for me, especially as a beginner."
"We efficiently use AWS to create multiple user privileges and permissions, making it very scalable and supportive of our clients' operations."
"IAM provides significant benefits when properly deployed."
 

Cons

"I've encountered challenges, particularly with Amazon WorkDocs, which is being deprecated. This has made it necessary to find an alternative document management solution that can handle editing, sharing, and workflow management for documents like Word files and PDFs."
"The AWS Directory Service should be easier to integrate."
"We had a problem with the schema uploading and setting up the directory when we are migrating our users from on-premises to cloud infrastructure."
"Our only complaint is that you cannot integrate your Exchange server. Or, if you are planning to install an Exchange server on your Amazon EC2 instance, then you need to configure Active Directory on EC2 instance. We would like for this limitation to be lifted."
"AWS could improve the number of regions. Azure has passed them. The ned more consistency, as far as the Northeast is concerned."
"I would like to grant partial access to a table contained in a database without having to provide full access to the whole database."
"The solution lacks certain features."
"Accessing the data needs improvement."
"There is a desire to see integration or adoption of time-based user creation features within AWS IAM Identity Center."
"Greater visualization for security policies would be beneficial."
"The AWS Identity Center's user interface could be improved to provide a clearer understanding of how the system operates."
"Focusing on further allowing customization and flexibility in developing solutions as a solution architect or developer would enhance user experience."
"The initial setup isn't very easy, around four on a scale of one to ten. It permits setting up policies that might not be entirely secure if improperly configured, which can lead to issues later."
"IAM is challenging to manage in complex environments. Enhancements could include automation tools or a centralized dashboard for managing roles and policies across multiple accounts, simplifying the process."
"I have opened support tickets and received responses, although not always resolving my queries fully. I would appreciate a live chat option with technical support for quicker resolutions."
"I would like to see more flexibility in the features as sometimes it doesn't meet my expectations."
 

Pricing and Cost Advice

"The pricing depends because with AWS there are two types of directory objects: 30,000 and 500,000. It varies. AWS provides the pricing calculators so we can get an estimate from there as per the company requirement of how many users and objects that we need to create. So we can go to that portal, put in the data, and get the quotation. There are no extra licensing fees. It's all included."
"AWS' pricing is fair, and costs can be cut if you look carefully at when you're using it."
"We pay an annual subscription fee."
"The pricing is reasonable."
"The product is cheap since it is available on the cloud."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Healthcare Company
12%
Financial Services Firm
10%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
9%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Directory Service?
The most valuable feature of AWS Directory Service is cost-cutting features.
What is your experience regarding pricing and costs for AWS Directory Service?
The pricing is very good because it is low and there is no management cost. You do not need to hire any system administrator to manage your Active Directory.
What needs improvement with AWS Directory Service?
Accessing the data needs improvement. Additionally, integration and compatibility with other AWS ( /products/amazon-aws-reviews ) services, network open LDAP, support for on-premise and cloud envir...
What do you like most about AWS IAM Identity Center?
The product is easy for beginners to learn and use.
What is your experience regarding pricing and costs for AWS IAM Identity Center?
AWS provides the lowest pricing among other service providers like Azure, Google, Oracle. It is cost-effective, and they use a pay-as-you-go model.
What needs improvement with AWS IAM Identity Center?
There are new AI features coming to AWS that are easy and simple to use. However, focusing on further allowing customization and flexibility in developing solutions as a solution architect or devel...
 

Also Known As

AWS Managed Microsoft AD
AWS Single Sign On, AWS SSO
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Find out what your peers are saying about AWS Directory Service vs. AWS IAM Identity Center and other solutions. Updated: June 2025.
857,585 professionals have used our research since 2012.