AWS Backup vs MSP360 Backup comparison

Amazon Web Services (AWS) and MSP360 are both solutions in the Cloud Backup category. Amazon Web Services (AWS) is ranked #13 with an average rating of 8.3, while MSP360 is ranked #43. Amazon Web Services (AWS) holds a 2.1% mindshare in CB, compared to MSP360’s 1.5% mindshare. Additionally, 89% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

AWS Backup

Read 29 AWS Backup reviews

6,225 Views
5,416 Comparison Views

89% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

5,475 Views
2,683 Comparison Views

100% willing to recommend

AWS Backup

MSP360 Backup

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Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and AWS Backup compete in the cloud backup industry, with MSP360 preferred for cost-effectiveness and customer support, while AWS offers robust functionality through a comprehensive feature set.

Features: MSP360 Backup supports various cloud storage providers and advanced scheduling, serving both data centers and endpoints. AWS Backup integrates seamlessly with AWS services, providing automated policies and a centralized management interface. AWS offers extensive ecosystem integration, whereas MSP360 is more flexible with storage options.

Room for Improvement: MSP360 could enhance integration with large-scale infrastructure and improve advanced feature sets. AWS Backup may benefit from simplifying its interface for new users, offering more responsive support, and reducing costs.

Ease of Deployment and Customer Service: MSP360 Backup provides an easy deployment process with strong support, catering to users with varying expertise. AWS Backup integrates well into AWS systems but requires AWS knowledge and offers less accessible support.

Pricing and ROI: MSP360 offers competitive pricing with low setup costs, appealing to budget-conscious organizations. AWS Backup is more expensive but justified by its capabilities and integration, providing ROI for those prioritizing features overpricing.

To learn more, read our detailed AWS Backup vs. MSP360 Backup Report (Updated: August 2026).

Buyer's Guide

AWS Backup vs. MSP360 Backup

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS Backup

Ranking in Cloud Backup

13th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

SaaS Backup (5th)

MSP360 Backup

Ranking in Cloud Backup

43rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (55th), Disaster Recovery (DR) Software (31st), MSP Backup (6th)

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of AWS Backup is 2.1%, down from 3.5% compared to the previous year. The mindshare of MSP360 Backup is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
AWS Backup	2.1%
MSP360 Backup	1.5%
Other	96.4%

Cloud Backup

Featured Reviews

Chukwudi Uzoma

Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees

Automated backups have strengthened governance and compliance while simplifying recovery

AWS Backup offers several valuable features. I think the fact that it is an AWS organization-wide service is significant. It is a centralized management system that allows me to manage AWS Backup policies, retention periods, and monitoring from a single place instead of configuring these backups for each AWS service. This helps with governance and control. Another feature I appreciate is the integration with AWS Organization, which allows backup policies to be applied consistently across multiple accounts, which is very important for large organization environments where governance and compliance are critical. I also appreciate the automated backup plans that reduce operational overhead and ensure resources are protected without relying on manual intervention. Additionally, cross-account and cross-region backup support improves resilience against accidental deletion, ransomware, or regional outages. The compliance and reporting features help provide visibility into backup status, recovery points, and policy adherence, making audits much easier.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is an easy-to-use solution."

"AWS is the primary platform that we use for our internal needs and we are trying to best use whatever comes with it."

"I rate the tool's stability a nine out of ten."

"The replication in the recovery region is the most valuable feature."

"It provides an easy data migration process from on-premise to cloud."

"When I was using an on-premises backup, there was an external hard drive or something like that, and I had a backup server, but I had a few problems related to transfer when I had to restore something that I have deleted, as I had to wait for after-office hours to do something like that, but now I just have to send a mail and within one hour I have my restored file."

"Overall, AWS Backup is easy to use and I find that it is a good product."

"It is quite easy to manage AWS Backup's centralized console for multiple environments."

More AWS Backup pros

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"General ease of use and performance of the Windows version is the most valuable feature."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"Technical support is very good."

More MSP360 Backup pros

Cons

"There are multiple enhancements needed in terms of compatibility with all database services, as AWS Backup is currently limited to specific ones."

"If AWS could also add some hybrid cloud features to AWS Backup, that would be a significant improvement. For example, currently, AWS Backup only backs up to the S3 and Amazon Cloud, and you can only restore from the Amazon Cloud only. However, some people have hybrid environments. They have some workloads on-premises and some workloads in the cloud."

"Its cost could be better than a few of its competitors."

"The notifications on the backup and on the mobile app could be more useful."

"The AWS Backup backend reporting is a major area that needs improvement."

"One improvement I would like to see in AWS Backup is the implementation of incremental backups."

"The initial setup of the solution is complex."

"The solution's reporting features and restore features can be improved."

More AWS Backup cons

"The restore time could improve. When we had an issue the restore time was lengthy."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The product could be more user-friendly."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

More MSP360 Backup cons

Pricing and Cost Advice

"There is a lot of flexibility with the services and pricing. The price is reasonable when compared to other products. This is very good for us."

"Its price is much cheaper than some vendors but more expensive than others."

"Our customers pay a monthly AWS fee that includes the AWS Backup service."

"There are no licensing costs for AWS Backup. You pay only for the amount of backup storage you use and then the data transferred between regions. Overall AWS Backup is priced reasonably."

"The clients pay for the whole AWS bundle. It is an affordable solution."

"The pricing is okay."

"We don't use a lot of space, only approximately 900 GB, so the price is reasonable. For standing, it's okay. We normally do a payment to SSML, and they are the ones who pay over there. It is around $100 monthly."

"The pricing is decent."

More AWS Backup pricing and cost advice

"I rate the price of MSP360 Backup a seven out of ten."

"It provides a good cost savings compared to our previous cloud backup."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Construction Company

Manufacturing Company

Construction Company

14%

Financial Services Firm

13%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	6
Large Enterprise	17

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for AWS Backup?

Pricing for AWS Backup is based on storage and backup frequency. Although it is reasonable, it requires monitoring, especially with long retention periods.

See all answers

What needs improvement with AWS Backup?

AWS Backup is a great service, but I think there could be improvements on the reporting and dashboard side. More visibility into backup-related costs would be beneficial because I am very FinOps-mi...

See all answers

What is your primary use case for AWS Backup?

I utilize AWS Backup to automate and centralize backup operations across AWS services in my AWS organization. It helps me ensure compliance with retention requirements, reduce operational overheads...

See all answers

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Comparisons

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Compared 10% of the time

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Compared 7% of the time

Veeam Data Platform vs AWS Backup

Compared 7% of the time

Cohesity DataProtect vs AWS Backup

Compared 7% of the time

Rubrik vs AWS Backup

Compared 6% of the time

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Veeam Data Platform vs MSP360 Backup

Compared 5% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 4% of the time

Backup4all vs MSP360 Backup

Compared 4% of the time

GoodSync For Business vs MSP360 Backup

Compared 3% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

AWS Backup

August 2026

Download AWS Backup product report

Buyer's Guide

MSP360 Backup

August 2026

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Overview

AWS Backup provides centralized management of backups with automated scheduling and cross-region support. It ensures easy restoration and policy-based automation for error reduction while integrating seamlessly with AWS services for efficient data management.

AWS Backup is a cloud-native solution offering a unified platform for managing backups across different AWS services. It supports lifecycle policies, point-in-time recovery, and security vaults. The service is cost-effective with a pay-as-you-go model and is designed for scalability and flexibility. Users benefit from features like snapshots, tagging, and custom plans, which enhance data management strategies. The system supports monitoring, reporting, and compliance to streamline operations, with the ability to manage multiple resources efficiently.

What are the key features of AWS Backup?

Centralized Management: Streamlines backup operations across AWS services.
Automated Scheduling: Efficiently manages backup tasks without manual intervention.
Cross-Region and Cross-Account Support: Enhances data protection and accessibility across regions.
Lifecycle Policies: Enables policy-driven automation to reduce errors.
Point-in-Time Recovery: Facilitates quick data restoration to specific timeframes.
Integration with AWS Services: Provides seamless interaction with other AWS tools.

What benefits should users consider?

Cost Efficiency: Pay-as-you-go model reduces upfront and operational costs.
Scalability: Adapts to growing data needs without additional infrastructure.
Data Protection: Advanced features ensure high security and compliance.
Operational Streamlining: Automated tasks and reporting improve efficiency.

AWS Backup is implemented across industries to protect EBS volumes, RDS databases, and more, focusing on data protection and compliance. Organizations utilize it in managing retention policies, disaster recovery, and encryption in hybrid environments, benefiting from tiered storage and efficient backup management.

Amazon Web Services (AWS)

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

TransferWise

StratX

Buyer's Guide

AWS Backup vs. MSP360 Backup

August 2026

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