We compared AWS Backup and Druva Phoenix across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: AWS Backup is highly regarded for its flexibility and point-in-time recovery options. Users appreciate AWS Backup’s snapshot feature that allows them to back up applications to a secondary site. Druva Phoenix is commended for its user-friendly login portal and overall adaptability.
Room for Improvement: AWS Backup could enhance its reporting and visualization, user interface, encryption options, and troubleshooting indicators. Druva Phoenix is not suitable for non-x86 architectures like AIX and cannot be utilized in the cloud for AIX systems.
Service and Support: Some users described AWS Backup's customer service as amazing, but others noted that AWS support may take longer to resolve complex issues. Druva Phoenix's technical support is exceptional, promptly resolving problems with efficiency.
Ease of Deployment: Users reported varying experiences setting up AWS Backup. Some said it took only a few minutes, but others said it could take up to 10 days. Druva Phoenix offers a quick and easy setup, enabling immediate data backup in a lab environment.
Pricing: AWS Backup’s pricing is generally regarded as reasonable and flexible. There are no licensing fees. Users are only charged for backup storage and data transfer. However, some users consider the model to be costly and complex. Druva Phoenix's pricing includes cloud data storage, eliminating the need for separate billing. Druva Phoenix's simple and clear pricing model is based on the amount of data and the number of virtual machines being backed up.
ROI: AWS Backup offers significant value by enabling backup restoration and readiness for unforeseen events. There is no available information or user feedback regarding the ROI of Druva Phoenix. It is advised to refer to official sources or directly reach out to the companies for accurate details on user ROI.
Comparison Results: AWS Backup provides flexibility in services, point-in-time recovery, and seamless integration. At the same time, some users noted that AWS Backup requires specific configuration knowledge and has room for improvement in reporting and restore functionality. Druva Phoenix provides a fast and effortless setup process and solid compatibility with x86 platforms. Users like Druva’s all-inclusive pricing that eliminates the need for separate billing for data storage. However, it is not compatible with non-x86 architectures and cannot be deployed in the cloud for AIX systems.
"The solution has an effective overwrite feature."
"It's very easy to configure. Since it's a managed service, it's very straightforward to set up and use. And my customers get on with it very fast."
"The advantage that AWS Backup has over competitors is that it's very simple."
"The solution's most valuable features are its backup capability and tight integration with other AWS services."
"When I was using an on-premises backup, there was an external hard drive or something like that. I had a backup server, but I had a few problems related to transfer when I had to restore something that I have deleted. I had to wait for after-office hours to do something like that, but now I just have to send a mail. Within one hour, I have my restored file."
"RDS backup is one of the most crucial components of any client's cloud environment, so we generally use that. Additionally, we store EBS snapshots in S3."
"The most valuable feature is its ease of use."
"Reporting is one of the key elements that are valuable for C-suite executives. In terms of monitoring, the solution provides comprehensive details into ongoing processes, flagging issues and warnings as necessary."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"Druva Phoenix is easy to use and easy to start with."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"There are some limitations to partial backup in AWS Backup."
"One of the limitations of AWS Backup is that it only does file-based copying."
"It requires a lot of time to connect the snapshot, identify the files, and restore a single file manually."
"If AWS could also add some hybrid cloud features to AWS Backup, that would be a significant improvement. For example, currently, AWS Backup only backs up to the S3 and Amazon Cloud, and you can only restore from the Amazon Cloud only. However, some people have hybrid environments. They have some workloads on-premises and some workloads in the cloud."
"Only the price could be improved."
"AWS Backup could improve because you cannot use Glacier or anything but EFS."
"Its cost could be better than a few of its competitors."
"The solution's reporting features and restore features can be improved."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
AWS Backup is ranked 12th in Cloud Backup with 22 reviews while Druva Phoenix is ranked 20th in Cloud Backup with 5 reviews. AWS Backup is rated 8.0, while Druva Phoenix is rated 8.8. The top reviewer of AWS Backup writes "Useful point-in-time recovery, highly scalable, and implementation straightforward". On the other hand, the top reviewer of Druva Phoenix writes "Cost-effective and has excellent technical support". AWS Backup is most compared with Veeam Backup & Replication, Commvault Cloud, Acronis Cyber Protect Cloud, Rubrik Go and Zerto, whereas Druva Phoenix is most compared with Druva inSync, Azure Backup, Veeam Backup & Replication, Rubrik and Zerto. See our AWS Backup vs. Druva Phoenix report.
See our list of best Cloud Backup vendors, best SaaS Backup vendors, and best Disaster Recovery (DR) Software vendors.
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
