Sophos EPP Suite and Avast Business Hub compete in the endpoint protection category. Sophos appears to have the upper hand due to its advanced threat protection features.
Features: Sophos EPP Suite offers comprehensive threat detection and management capabilities, advanced threat protection, and effective customer support. Avast Business Hub provides robust reporting features, a customizable alert system, and competitive pricing.
Room for Improvement: Sophos EPP Suite could reduce its performance impact, enhance integration with third-party applications, and improve user navigation. Avast Business Hub could improve navigation intuitiveness, support documentation, and provide more detailed reports.
Ease of Deployment and Customer Service: Sophos EPP Suite is noted for its straightforward deployment process and effective customer support. Avast Business Hub users face some complexity during deployment but benefit from responsive technical support.
Pricing and ROI: Sophos EPP Suite is considered cost-effective with strong ROI due to its advanced security features. Avast Business Hub is competitively priced, though some users believe its overall value could be enhanced.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
The enterprise integration is very poor, requiring a lot of manual work.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
The cost is reasonable and cheaper than other alternatives.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
With the reseller management, I can manage multiple clients without having to log in to each client.
Built on the largest, most globally dispersed threat detection network in the world, Avast Business Endpoint Protection Solutions deliver superior, enterprise-grade protection that keeps small and medium businesses safe from today’s threats - and tomorrow’s.
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