We performed a comparison between Auvik Network Management (ANM) and Darktrace based on real PeerSpot user reviews.
Find out in this report how the two Network Traffic Analysis (NTA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The monitoring and management functions of Auvik are as easy as they can be for the functions they do. It's definitely the easiest product I've ever used."
"They have this live chat feature that's available most of the time, and they respond quickly. The support team can access what you're asking them to look at immediately and typically resolve issues quickly. Most of my problems are addressed during the chat session and don't require a follow-up email or phone call."
"The network mapping, the logical layout, is the part that I love the most, showing what switch is connected to what switch. I couldn't live without it. That is the big selling point for me."
"I like the feature that allows us to remote access and remote troubleshoot many of the devices, including terminal Windows."
"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior."
"I like Auvik's SNMP capabilities. Seeing all the metrics and analytics in one dashboard is a game-changer. The topology is excellent."
"The automated network topology map is excellent; it shows connected networks, where they're going, and what they're visible on."
"The ability to map out the network topology is one of the top features I like about Auvik. It's one of the best on the market. They have a feature called Loopback Detection, which has helped us, in many scenarios easily detect that without having to physically go to the location to see if there is a loopback somewhere."
"Ability to see events and exactly what traffic or website the device had tried to connect to that raised the alert or issue."
"The ability to see what we have not seen before is most valuable. It is very interesting to find out the most vulnerable devices in our network."
"It is very easy to work with Darktrace once you know how it works and the type of permissions that you need to get related to the security over a network. The interface is awesome. I'm sure that you have seen Ironman, and you know Jarvis, the computer of Tony Stark. The interface of Darktrace is very similar, and you can see in 3D, like a hologram, the whole network, traffic, and all the traces inside the network. The interface is awesome, and it provides a lot of information. At least for us, it is very easy to handle this interface, get the reports, and do the interpretation of those reports. Darktrace also provides mobile monitoring. With an app on your mobile phone, you can view the information live, which is very useful for area directors and field engineers. Darktrace can be also correlated with any type of big data solution, such as Splunk."
"Provides great network protection."
"The most valuable feature of this solution is that it does not require human intervention to eliminate a threat."
"It has helped the organization to detect any malware affecting the machines...The network monitoring and the email monitoring features are very valuable for us."
"The active threat dashboard is the most valuable feature of this solution."
"The most valuable feature of Darktrace and the most valuable feature is the artificial intelligence module because that is the tool that determines automatically if there is any risk or not in the network."
"When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline."
"I require the monitoring of Linux devices and it doesn't support them. Although we've done a trial, we're not going to carry on with it. We've already gone with another product. Also, seeing the topology is quite useful, but it's not really suitable for a large enterprise."
"I want to see improvement around backups; we had a case where we created a ticket for online support, and they were able to set up backups for one of our devices, but they were unwilling to do the same backup script with a different device. The script uses the same code, just a different model number, and the engineers weren't willing to add it to the other model."
"Auvik doesn't communicate very well with Ubiquiti devices and will incorrectly flag facets as down. Compatibility with Ubiquiti is my biggest pain point with Auvik."
"The visualization of network mapping is good. The only complaint would be that VLANs don't necessarily show up as a regular LAN does. They do show up, but there is some manual tuning you have to do to make that look perfect."
"The price shouldn't be an issue for a larger organization, but a smaller organization or an MSP might struggle because the billing is per device. You're paying for your firewalls and devices that appear on the network. If you have a smaller organization with an extensive network, your revenue won't be able to support that cost. That's probably the biggest downside for me."
"When mapping complex network architectures or nonstandard things, the map doesn't always accurately reflect reality. Sometimes the interface is pretty sluggish. It's much worse if the customer environment is relatively large and complex. But even if you split a site that's large into a couple of multi-sites, The performance is still a bit slow sometimes."
"I would like to see more extensive syslog capabilities. It can ingest syslogs and I think it can alert based on quantities of messages. You can also look back at some of the messages, but it's not a forensics level syslog."
"Darktrace is a closed technology, meaning we know very little about how it works, including the architecture, which is significant. As a result, when we implement the system and find we're getting many false positives, we have minimal insight into why it's happening and what we can do to fix it. We don't know how the solution is configured, the criteria for threats to be determined, or the product's inner workings. We understand that they have to ensure privacy and their copyright, but we want to see some documentation or public research into the security Darktrace provides."
"Darkforce could be improved in the range of the interface; how to interact with the actions it's taking or not taking."
"Darktrace does not have any capabilities to configure."
"It's quite expensive to have."
"The level of tracking within the network from the transmission level up to the machine level can use improvement."
"Although we haven't detected any network threats since implementing Darktrace, we are unsure of its efficacy. It would be beneficial if the solution could offer additional details to the user regarding any potential or prevented threats. Additionally, there could be better search tools and integration."
"In terms of improvements, fine-tuning is the area where we have to spend some time because it works on unsupervised machine learning. It would be good if they can improve their algorithm or technical functionality to reduce the fine-tuning effort. They can also come up with something at the endpoint level. So far, Darktrace has been a network detection response (NDR) solution. It does not offer much at the endpoint level or on user-client devices or servers. There should be more visibility at the endpoint level. It would be good to have the detection and response at the endpoint level by Darktrace. It should also have integration with an agile environment so that we can have continuous development and continuous integration in the application development environment. This is currently not there. It should also have internet-facing platform visibility, which is currently missing. They also need to improve the reporting and management dashboards. Currently, these are not so easy for a non-technical person. All these features would make Darktrace much better, and they would also be helpful in selling more solutions."
"The solution can improve the reporting."
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Auvik Network Management (ANM) is ranked 3rd in Network Traffic Analysis (NTA) with 131 reviews while Darktrace is ranked 1st in Network Traffic Analysis (NTA) with 65 reviews. Auvik Network Management (ANM) is rated 8.8, while Darktrace is rated 8.2. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, Meraki Dashboard, SolarWinds NPM and Domotz, whereas Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics. See our Auvik Network Management (ANM) vs. Darktrace report.
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