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Auvik Network Management (ANM) vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Auvik Network Management improves efficiency by automating tasks, enhancing visibility, and reducing troubleshooting time, offsetting licensing costs.
Sentiment score
8.3
Mist AI and Cloud provide reliable, cost-saving solutions with competitive pricing and benefits for Cisco-certified users.
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
Auvik Network Management saves me 40% to 50% of our time.
If the network goes down, Auvik Network Management (ANM) opens a ticket, and then we begin working on it.
 

Customer Service

Sentiment score
7.9
Auvik Network Management is praised for responsive customer service, but some users note occasional slow escalation and limited weekend support.
Sentiment score
7.1
Mist AI and Cloud's customer service has mixed reviews, citing fast support yet issues with reachability and response times.
They were knowledgeable and responded quickly with accurate and useful information.
They introduced the product to us and explained how to deal with it.
I would give Auvik Network Management support a ten out of ten.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
 

Scalability Issues

Sentiment score
8.0
Auvik Network Management offers scalable, flexible cloud-based solutions for diverse network sizes, ideal for managed service providers and businesses.
Sentiment score
8.5
Mist AI Cloud excels in scalability and flexibility, ideal for enterprises managing numerous access points with automatic optimizations.
The platform scales well and supports our organizational needs.
It was capable of handling all those clients perfectly.
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
 

Stability Issues

Sentiment score
8.0
Auvik Network Management is stable with minimal downtime, good communication, and rated 8-10 for reliability despite occasional issues.
Sentiment score
8.3
Mist AI and Cloud are praised for stability, fault-tolerance, and dependability, enhanced by redundancy, AI, and efficient updates.
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Auvik's automated reporting system also details interferences or any lagging other than outside interference from electrical sources.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
 

Room For Improvement

Auvik faces challenges in reporting, integration, customization, and usability, with calls for better flexibility, accuracy, and performance.
Enhancements in configuration, integration, and support are needed for Mist AI, Cloud, and third-party device compatibility.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
 

Setup Cost

Auvik Network Management provides device-based pricing, offering extensive monitoring value though potentially costly for larger enterprises.
Mist AI offers competitive pricing, though significant licensing and setup costs, with varied pricing impacts in different regions.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
The pricing was a little bit higher.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
 

Valuable Features

Auvik Network Management offers intuitive monitoring, real-time alerts, and integration features, optimizing network management with cost-effective scalability.
Mist AI and Cloud streamline operations with AI automation, troubleshooting, and enhanced networking for efficient, cost-effective management.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
We can go to different places and monitor, check, configure, and analyze traffic.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
 

Categories and Ranking

Auvik Network Management (ANM)
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
196
Ranking in other categories
Network Monitoring Software (2nd), IT Infrastructure Monitoring (3rd), Network Troubleshooting (1st), Cloud Monitoring Software (4th), Network Traffic Analysis (NTA) (2nd)
Mist AI and Cloud
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
23
Ranking in other categories
Wireless LAN (15th)
 

Mindshare comparison

Auvik Network Management (ANM) and Mist AI and Cloud aren’t in the same category and serve different purposes. Auvik Network Management (ANM) is designed for Network Monitoring Software and holds a mindshare of 0.9%, down 1.1% compared to last year.
Mist AI and Cloud, on the other hand, focuses on Wireless LAN, holds 2.1% mindshare, down 3.3% since last year.
Network Monitoring Software
Wireless LAN
 

Featured Reviews

HardeepSingh2 - PeerSpot reviewer
Centralized dashboard and real-time picture of the network improve efficiency
We have integrated Auvik Network Management with PRTG and our ServiceNow ticketing tool through API. It automatically creates notifications and sends them to Teams and our ticketing tool. It saves a lot of time. It saved 40% to 50% of our time. Auvik Network Management's network map, together with the dashboard, gives me a real-time picture of my network. It allows me to see the inventory under all sites and devices. My company has 55 sites. Whenever I want to go to a site, I can navigate the network path, and it provides me with the topology directly from source to destination. It shows all events, such as downtime or critical warnings, in an easy-to-use manner. It provides information about device interfaces, device bandwidth, latency, etc. I just need to click to view more detailed information. I have never found a scenario where Auvik Network Management did not allow me to find my site or any device. I can use global search to find my device or site and get the information easily. However, proper configuration within Auvik is critical for accurate reporting, covering all interfaces and their utilization. Using the automated documentation capabilities of Auvik Network Management is very easy. Over the last year, I have been continuously exploring this, finding that the API integration with our other platforms is straightforward, as it just requires configuration on both ends for proper communication. I didn't find any issue so far. It has been awesome. The network map dashboard of Auvik Network Management gives me full visibility into my network, making it easy to troubleshoot issues with inbuilt tools such as traceroute, ping, and SNMP. It helps diagnose problems quickly without having to type commands manually. Real-time performance insights from Auvik Network Management are very critical for my organization as we currently manage 55 sites with over 2,000 devices, and we need to keep track of numerous services such as Active Directory, DNS, and many protocols, so Auvik is essential as it consolidates everything on one dashboard. Auvik Network Management has decreased our mean time to resolution by 40% to 50%. It allows us to see traffic flow in real time without needing to guess. I can just log into the Auvik dashboard and quickly get results. Auvik Network Management helps my organization troubleshoot network issues proactively by providing alerts and monitoring. Instead of waiting for user feedback, we receive alerts on issues such as high latency or device failures directly on the dashboard. The impact of Auvik Network Management on reducing business disruptions related to network issues is significant. It reduces our downtime, improves security, and simplifies complex tasks into straightforward ones, making it the best tool for managing our complex network. We have configured multiple notification channels. We get alerts through email or integrated platforms such as Teams, which helps streamline communication. It makes it easy to collect information from various devices. We just need to configure the collector, IP addresses, and connections, and get approval from both ends. It creates a unique ID, and it can communicate with those devices.
RahulSivanandan - PeerSpot reviewer
Analytics and automation simplify wireless management and proactive troubleshooting
The analytics part of Mist AI and Cloud is really helpful, including correlation and event analysis. These features make Mist AI and Cloud stand out in the market. The automation capabilities are quite impressive, making it easy to manage and maintain. Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise. Additionally, the platform is easy to deploy.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
8%
Educational Organization
17%
Computer Software Company
17%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
I only know the pricing for the first year of Auvik Network Management (ANM). After that, pricing is managed by my manager.
What needs improvement with Auvik?
It gets cluttered depending on how your sites are organized with Auvik Network Management (ANM), and if you have a ton of sites or if you set up your sites in different ways. The documentation goes...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing. The solution is priced per device.
What needs improvement with Mist AI and Cloud?
The support needs improvement. Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively. The reachability, access, and response time of the suppo...
 

Also Known As

No data available
Mist Access Points
 

Overview

 

Sample Customers

Information Not Available
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Zabbix, Auvik, SolarWinds and others in Network Monitoring Software. Updated: May 2025.
859,579 professionals have used our research since 2012.