Auvik Network Management (ANM) vs ITRS Geneos comparison

Auvik and ITRS are both solutions in the Network Monitoring Software category. Auvik is ranked #2 with an average rating of 8.6, while ITRS is ranked #68 with an average rating of 5.0. Auvik holds a 1.1% mindshare in NMS, compared to ITRS’s 0.6% mindshare. Additionally, 98% of Auvik users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Auvik Network Management (ANM)

Read 203 Auvik Network Management (ANM) reviews

11,706 Views
7,843 Comparison Views

98% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

4,305 Views
1,292 Comparison Views

96% willing to recommend

Auvik Network Management (ANM)

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and Auvik Network Management compete in the monitoring and management software category. Auvik has the upper hand in network management with robust visualization and flexible deployment options, while Geneos is preferred in financial sectors for its real-time monitoring capabilities.

Features: ITRS Geneos offers real-time monitoring, end-to-end monitoring, and quick deployment of plugins, especially beneficial for financial institutions. Auvik provides network management with efficient traffic insights, device inventory management, and robust network visualization, including automated mapping and monitoring across various devices.

Room for Improvement: ITRS Geneos needs improvements in historical data reporting, intuitive setup process, and API integrations. Auvik requires better scalability for larger networks, improved reporting features, and interface refinement. Both systems need enhanced alert customization and deeper integration with additional vendors.

Ease of Deployment and Customer Service: ITRS Geneos predominantly offers on-premises deployment, ideal for localized control, while Auvik provides flexible deployment options, including cloud environments. Both receive high praise for responsive customer service, with Geneos offering personalized, enterprise-focused engagements.

Pricing and ROI: ITRS Geneos is generally considered expensive but is justified by its functionality in critical environments, leading to significant ROI. Auvik is more affordable with pricing based on network devices but its costs can be substantial for larger deployments. Evaluating specific needs and potential ROI is crucial for both solutions.

To learn more, read our detailed Auvik Network Management (ANM) vs. ITRS Geneos Report (Updated: December 2025).

Buyer's Guide

Auvik Network Management (ANM) vs. ITRS Geneos

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Auvik Network Management (ANM)

Ranking in Network Monitoring Software

2nd

Ranking in IT Infrastructure Monitoring

3rd

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

203

Ranking in other categories

Network Troubleshooting (1st), Cloud Monitoring Software (4th), Network Traffic Analysis (NTA) (2nd)

ITRS Geneos

Ranking in Network Monitoring Software

68th

Ranking in IT Infrastructure Monitoring

45th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (33rd)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Auvik Network Management (ANM)	1.1%
ITRS Geneos	0.6%
Other	98.3%

Network Monitoring Software

Featured Reviews

HardeepSingh2

Senior operation command center Engineer at a real estate/law firm with 10,001+ employees

Centralized dashboard and real-time picture of the network improve efficiency

We have integrated Auvik Network Management with PRTG and our ServiceNow ticketing tool through API. It automatically creates notifications and sends them to Teams and our ticketing tool. It saves a lot of time. It saved 40% to 50% of our time. Auvik Network Management's network map, together with the dashboard, gives me a real-time picture of my network. It allows me to see the inventory under all sites and devices. My company has 55 sites. Whenever I want to go to a site, I can navigate the network path, and it provides me with the topology directly from source to destination. It shows all events, such as downtime or critical warnings, in an easy-to-use manner. It provides information about device interfaces, device bandwidth, latency, etc. I just need to click to view more detailed information. I have never found a scenario where Auvik Network Management did not allow me to find my site or any device. I can use global search to find my device or site and get the information easily. However, proper configuration within Auvik is critical for accurate reporting, covering all interfaces and their utilization. Using the automated documentation capabilities of Auvik Network Management is very easy. Over the last year, I have been continuously exploring this, finding that the API integration with our other platforms is straightforward, as it just requires configuration on both ends for proper communication. I didn't find any issue so far. It has been awesome. The network map dashboard of Auvik Network Management gives me full visibility into my network, making it easy to troubleshoot issues with inbuilt tools such as traceroute, ping, and SNMP. It helps diagnose problems quickly without having to type commands manually. Real-time performance insights from Auvik Network Management are very critical for my organization as we currently manage 55 sites with over 2,000 devices, and we need to keep track of numerous services such as Active Directory, DNS, and many protocols, so Auvik is essential as it consolidates everything on one dashboard. Auvik Network Management has decreased our mean time to resolution by 40% to 50%. It allows us to see traffic flow in real time without needing to guess. I can just log into the Auvik dashboard and quickly get results. Auvik Network Management helps my organization troubleshoot network issues proactively by providing alerts and monitoring. Instead of waiting for user feedback, we receive alerts on issues such as high latency or device failures directly on the dashboard. The impact of Auvik Network Management on reducing business disruptions related to network issues is significant. It reduces our downtime, improves security, and simplifies complex tasks into straightforward ones, making it the best tool for managing our complex network. We have configured multiple notification channels. We get alerts through email or integrated platforms such as Teams, which helps streamline communication. It makes it easy to collect information from various devices. We just need to configure the collector, IP addresses, and connections, and get approval from both ends. It creates a unique ID, and it can communicate with those devices.

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Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I don't worry about the scalability of the solution because it is quite a broad, scalable, modern platform."

"The alerting is fantastic; if something goes offline, we're notified right away. It gives us a lot of peace of mind knowing the solution will alert us to issues automatically 24/7."

"It is pretty responsive to whether things are up or down."

"I appreciate Auvik's traffic insights."

"The network flow piece is the most useful. We can identify the busiest parts of the network based on the reporting from the switches about what is utilizing the most bandwidth on specific switch ports. I can narrow down which segments of the network might be having issues."

"The most valuable aspect of Auvik Network Management is its remote management capabilities."

"I can see everything that's online. It alerts me when things are offline, which is great."

"Automatic network mapping, alerting functionalities, and TrafficInsights are valuable."

More Auvik Network Management (ANM) pros

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"The great advantage of this tool is real-time monitoring."

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

More ITRS Geneos pros

Cons

"I'd like to be able to deep dive more into the reporting. The reporting is still being scaled and built out and I would love to see some additional products being added to the stack. For example, Auvik covers certain types of firewalls, but I would like to see more enterprise stuff added to the stack."

"I want the network map to be faster and more responsive."

"It uses SNMP in its discovery process and how it pulls in data. But today it doesn't have an SNMP trap facility so you can't have your infrastructure devices push alerts into Auvik. And that for us would be a big feature that we would like to see."

"It is amazing in keeping device inventories up-to-date. It mostly keeps them up to date as things change. There were a couple of hiccups where a device would get replaced and the mapping would break, and we'd have to go in and fix the mapping. It was with devices that Auvik couldn't fully discover or devices that would change frequently, such as cell phones or other devices on the network that are dynamic and change all the time. The integration would just show up with an IP address and a MAC address. There was no other information in them, which wasn't very helpful. They were the devices that Auvik wasn't able to discover fully. If they had full SNMP or SSH credentials and Auvik knew what the device was and it was matched correctly in Auvik, then Auvik could push it through."

"It needs flexibility for the pooling of information. Because it is fully automated, it is pooling everything from the device from a given category. There is no way to exclude things that are not important or if you want to temporarily remove them to see statistics of other things. For example, we get about 100 MB from Auvik. We are unable to limit this. We would rather stop monitoring something, since some features will always give you alerts, because they shouldn't be monitored. However, it is impossible to exclude them, e.g., the internal interface. If somebody disconnects the device from the internal interface, we get an alert. So, this is something that is really painful for us. More flexibility would solve most of our issues."

"The window view could be improved. For instance, if I'm in inventory and I'm looking at my devices, I don't like the way the window splits at the bottom. I want to be able to choose the way it appears. Similarly, when it shows me all the devices on my network, I don't like the fact that I can't adjust the display to the way I want it."

"The ability to subcategorize our inventories, between physical and VM servers, for example, would be a welcome addition."

"We use a service called Tailscale, a peer-to-peer private networking tool. My biggest issue with Auvik was getting it to scan devices across the Tailscale network. I suspect it's not supported there. That would be a valuable extension for us."

More Auvik Network Management (ANM) cons

"Mobile phone integration is probably not as rich as it could be."

"I would like better access to the data that is being collected."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

More ITRS Geneos cons

Pricing and Cost Advice

"If you're a small company, Auvik is probably quite reasonable. But we've got 500 servers, so pricing suddenly became a lot more of an issue. There needs to be better bulk pricing for it."

"Auvik is a good product and worth the premium price tag for a lot of people."

"The pricing could be tiered so that you get a discount for more devices. We're fairly early on in the billing process, but it could be slightly cheaper."

"The pricing is favorable."

"Another reason that we picked Auvik was that its pricing is very good. The only non-open-source solution that had better pricing was PRTG, but Auvik had it beat in ease of use. All-around, Auvik has a really great price for the market."

"Auvik isn't cheap. There are two tiers: Essentials and Performance. We're still on the Essentials plan, but we may upgrade to Performance, which is double the price."

"Auvik is a good product for the price. The license is reasonable. We took a chance on it and figured it would work for us. It did even more than we expected."

"The price is reasonable."

More Auvik Network Management (ANM) pricing and cost advice

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The pricing seems reasonable. We're happy enough with it."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Pricing and licensing is based on the requirements."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"You will get the best price if you get a single global deal."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

11%

Computer Software Company

Financial Services Firm

Manufacturing Company

Financial Services Firm

70%

Computer Software Company

Construction Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	141
Midsize Enterprise	32
Large Enterprise	23

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

Questions from the Community

What do you like most about Auvik?

The most valuable feature for us in Auvik is the network topology.

See all answers

What is your experience regarding pricing and costs for Auvik?

Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.

See all answers

What needs improvement with Auvik?

I think the interface is a little clunky at times, and I've definitely had some frustrations with it over the years. One thing that was kind of a big issue was that if you were trying to go to a ra...

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

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Compared 16% of the time

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Product Reports

Buyer's Guide

Auvik Network Management (ANM)

January 2026

Download Auvik Network Management (ANM) product report

Buyer's Guide

ITRS Geneos

January 2026

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Overview

Auvik Network Management provides comprehensive network monitoring with competitive pricing, offering advanced features and free management of non-critical devices.

Auvik Network Management is known for its intuitive interface and real-time network visibility. Users benefit from features like automated network discovery, mapping, alerting, and TrafficInsights for cost-effective bandwidth monitoring. Its integration with ConnectWise and ticketing systems enhances device inventory updates, SNMP monitoring, and network troubleshooting. However, improvements are needed in reporting, integration capabilities, network map accuracy, customization, and alert configuration. Users suggest expanding device support and improving navigation and monitoring features.

What are Auvik's most important features?

Automated Network Discovery: Seamless identification and mapping of network devices.
Real-Time Visibility: Immediate insights into network performance and health.
Configuration Management: Automated backups and configuration control.
TrafficInsights: Monitor bandwidth use without expensive decryption.
Remote Access: Efficient remote management and troubleshooting.

What benefits should users look for in Auvik reviews?

Cost-Effectiveness: Pay only for critical devices, manage others for free.
Integration: Works with ConnectWise and ticketing systems for streamlined management.
Ease of Use: User-friendly design for quick deployment and operation.
Proactive Alerting: Identify and address network issues swiftly.
Rapid Deployment: Quick setup and immediate use across networks.

Auvik Network Management is widely used by managed service providers and enterprises for network monitoring across industries. It enables efficient management of firewalls, switches, routers, and ensures connectivity over multiple locations. This solution aids in identifying issues, automating backups, and facilitating remote access, offering critical insights on network traffic and device performance. Companies leverage its features to enhance network management and performance.

Auvik

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Information Not Available

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Auvik Network Management (ANM) vs. ITRS Geneos

December 2025

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