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Auvik Network Management (ANM) vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Network Monitoring Software
2nd
Ranking in IT Infrastructure Monitoring
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
199
Ranking in other categories
Network Troubleshooting (1st), Cloud Monitoring Software (4th), Network Traffic Analysis (NTA) (2nd)
ITRS Geneos
Ranking in Network Monitoring Software
67th
Ranking in IT Infrastructure Monitoring
46th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Auvik Network Management (ANM)1.1%
ITRS Geneos0.5%
Other98.4%
Network Monitoring Software
 

Featured Reviews

HardeepSingh2 - PeerSpot reviewer
Centralized dashboard and real-time picture of the network improve efficiency
We have integrated Auvik Network Management with PRTG and our ServiceNow ticketing tool through API. It automatically creates notifications and sends them to Teams and our ticketing tool. It saves a lot of time. It saved 40% to 50% of our time. Auvik Network Management's network map, together with the dashboard, gives me a real-time picture of my network. It allows me to see the inventory under all sites and devices. My company has 55 sites. Whenever I want to go to a site, I can navigate the network path, and it provides me with the topology directly from source to destination. It shows all events, such as downtime or critical warnings, in an easy-to-use manner. It provides information about device interfaces, device bandwidth, latency, etc. I just need to click to view more detailed information. I have never found a scenario where Auvik Network Management did not allow me to find my site or any device. I can use global search to find my device or site and get the information easily. However, proper configuration within Auvik is critical for accurate reporting, covering all interfaces and their utilization. Using the automated documentation capabilities of Auvik Network Management is very easy. Over the last year, I have been continuously exploring this, finding that the API integration with our other platforms is straightforward, as it just requires configuration on both ends for proper communication. I didn't find any issue so far. It has been awesome. The network map dashboard of Auvik Network Management gives me full visibility into my network, making it easy to troubleshoot issues with inbuilt tools such as traceroute, ping, and SNMP. It helps diagnose problems quickly without having to type commands manually. Real-time performance insights from Auvik Network Management are very critical for my organization as we currently manage 55 sites with over 2,000 devices, and we need to keep track of numerous services such as Active Directory, DNS, and many protocols, so Auvik is essential as it consolidates everything on one dashboard. Auvik Network Management has decreased our mean time to resolution by 40% to 50%. It allows us to see traffic flow in real time without needing to guess. I can just log into the Auvik dashboard and quickly get results. Auvik Network Management helps my organization troubleshoot network issues proactively by providing alerts and monitoring. Instead of waiting for user feedback, we receive alerts on issues such as high latency or device failures directly on the dashboard. The impact of Auvik Network Management on reducing business disruptions related to network issues is significant. It reduces our downtime, improves security, and simplifies complex tasks into straightforward ones, making it the best tool for managing our complex network. We have configured multiple notification channels. We get alerts through email or integrated platforms such as Teams, which helps streamline communication. It makes it easy to collect information from various devices. We just need to configure the collector, IP addresses, and connections, and get approval from both ends. It creates a unique ID, and it can communicate with those devices.
Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love that Auvik manages all of the credentials for me."
"I like Auvik's detailed device dashboards that show everything from uptime to configuration revisions."
"The way Auvik allows us to manage our infrastructure provides a top-level view of everything, solving several past issues."
"It also automatically updates network topology. Once it discovers something new, and we allow it, it will update it within the interface. Then, when you log in to the cloud, it shows it. It's kinds of neat. It shows you exactly where things connect. We can see and connect the dots."
"The network management piece has been the most advantageous. First, it alerts us about network devices that are under duress or having issues. Second, it has historical data. That allows us to go back, if, for instance, a switch is having problems, and see if it is something that trends at a certain time of the day, or a certain day of the week."
"Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks."
"The quality and speed of Auvik's customer support were excellent."
"One of the features we appreciated the most about Auvik Network Management (ANM) was the auto mapping of the networks and quick and easy installation."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"The great advantage of this tool is real-time monitoring."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"Tons of default modules which are available out of the box"
 

Cons

"The solution can improve by increasing the tech file management capability."
"Two weeks ago, we were able to access the support chat via a small button on the bottom right side of the screen. Now, that button has gone away... it has become pretty difficult to access support..."
"It's not the most intuitive dashboard."
"I want to see improvements to the interface, as it's data-heavy and challenging to navigate. This makes it harder to delegate and have junior staff look around and figure out the solution. A more straightforward interface would be a welcome improvement, whether by making it cleaner or more intuitive."
"They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game."
"Tying in with the IP address and the network mapping could be improved."
"I wish there was a way to reduce the cost somehow."
"If such functionality is supported, it would be beneficial to leverage Auvik's capabilities to monitor Group Policy Objects on our servers."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"Mobile phone integration is probably not as rich as it could be."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"The main feature that needs work is the Dashboard designer."
"The ITA, the post-incident analytics, could be improved."
 

Pricing and Cost Advice

"Compared to Auvik's competitors, its pricing is largely in line with SolarWinds."
"For the size of our school, it is expensive, but I understand the reason behind the pricing."
"I believe that our bill is somewhere around the $600 range per month. We're monitoring about 63 machines. Most of them are servers. So, $10 to monitor it for an entire month is amazing. You couldn't get somebody in India for that cheap."
"The pricing is good for what it does. It has been a few months, so I do not remember exactly how much it was. I believe for our network here, it was about 2,000 a year, so the pricing was good. A lot of printers and things of that nature are not one of the charged devices."
"I'd say Auvik's price is reasonable. I don't know how much we paid for the old one, so I can't compare the two. But I think it's a good value, considering all the time saved and the information you can get from it."
"The pricing could be tiered so that you get a discount for more devices. We're fairly early on in the billing process, but it could be slightly cheaper."
"It was worth every penny that we paid for it. It's not necessarily the cheapest. I don't know what its current price is. I haven't been involved in the pricing part of it for a couple of years. I know that a couple of years ago, it was a bit pricey, but it saved us many times over the cost that we were paying for it."
"I find Auvik's pricing to be a good value for the features offered."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"You will get the best price if you get a single global deal."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"Pricing and licensing is based on the requirements."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
10%
Financial Services Firm
9%
Manufacturing Company
8%
Financial Services Firm
72%
Computer Software Company
6%
University
5%
Construction Company
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise31
Large Enterprise21
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
I only know the pricing for the first year of Auvik Network Management (ANM). After that, pricing is managed by my manager.
What needs improvement with Auvik?
I had thought about requesting an AI interface for Auvik Network Management (ANM), but I think they already have that now. The only issue I see is that the pricing was a bit much for our needs; if ...
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
 

Also Known As

No data available
Geneos
 

Overview

 

Sample Customers

Information Not Available
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Auvik Network Management (ANM) vs. ITRS Geneos and other solutions. Updated: September 2025.
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