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Auvik Network Management (ANM) vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Network Monitoring Software
2nd
Ranking in IT Infrastructure Monitoring
3rd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
191
Ranking in other categories
Network Troubleshooting (2nd), Cloud Monitoring Software (3rd), Network Traffic Analysis (NTA) (2nd)
ITRS Geneos
Ranking in Network Monitoring Software
63rd
Ranking in IT Infrastructure Monitoring
42nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (35th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 0.9%, down from 1.1% compared to the previous year. The mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Jeremy Campbell - PeerSpot reviewer
Enables us to get on top of issues before they become an outage
When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.
Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the notification that alerts us to an offline server, whether the server is rebooting, resetting, or if we have network issues with the internet service provider."
"Auvik Network Management is user-friendly and intuitive."
"The most valuable feature of Auvik is the remote access functionality."
"Credential management is the most valuable feature. It's helpful to have everything in one essential place."
"Interestingly, Auvik can manage hardware life cycles. You can see which devices are reaching the end of their lives. It does a built-in audit, but the solution's strength is automated discovery. Auvik does this really well."
"The reporting that they have available was good."
"Auvik is easy to use. It took some time to set it up, and they were pretty good to us. They offered us around six sessions with a technician to help us set up the monitors we wanted. After we were trained properly, I had no issues using it."
"The topography and historical data are excellent; the latter essentially allows us to see back in time, which is helpful as users don't always report issues promptly. The ability to go back and look at historical data is a good feature."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"The great advantage of this tool is real-time monitoring."
"The clean and colorful UI and easy to use options like snooze and active times."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
 

Cons

"Some improvements in the spacing on the network map would be good."
"The search could be slightly more intelligent. If I type in "Dell" and put an extra "L," Auvik doesn't give a suggestion, "Did you mean 'Dell?'" I have to fix that."
"The ability to subcategorize our inventories, between physical and VM servers, for example, would be a welcome addition."
"I'd like to see an improvement in how we target individual devices."
"If the out-of-the-box price was about 30% lower, I think it would have allowed us to purchase it sooner. It definitely costs more than some of the competitors that are out there. It's also better, so I understand why it's a little bit more expensive."
"After Auvik inventories a Windows device, installing a lightweight that would allow a remote connection would be excellent. A technician could use that agent to gain remote control over the client's computer, allowing us to troubleshoot remotely."
"The window view could be improved. For instance, if I'm in inventory and I'm looking at my devices, I don't like the way the window splits at the bottom. I want to be able to choose the way it appears. Similarly, when it shows me all the devices on my network, I don't like the fact that I can't adjust the display to the way I want it."
"The one thing that I need more help with is the networking of virtualization hosts. I need more information on those hosts and which virtual networks are attached to what, the virtual switches that are in there, and how they function. None of that exists currently."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
 

Pricing and Cost Advice

"Auvik Network Management is moderately priced."
"It definitely costs more than some of the competitors that are out there. It's also better, so I understand why it's a little bit more expensive."
"They're very competitive on the pricing front. They may not be the least expensive, but they're certainly not the most expensive. They're right in a sweet spot. For our organization, at least, it was right within the budget."
"I don't work in the finance department, so I'm not familiar with the pricing details; however, I know some clients declined Auvik due to the pricing, so they found it expensive. Other clients have adopted it, so they think it's worth the cost."
"The price is a little high, and the product could be more cost-friendly. We work with many small and medium-sized businesses, so the cost can be hard to justify. We try to work around that, but it would be nice if Auvik were more cost-effective. Most enterprise-level businesses we work with have their own internal monitoring solutions, whether Nagios or SolarWinds."
"Pricing for Auvik Network Management is genuine. I would categorize its pricing as good."
"For us, it has been good. I do not get too much into the pricing side. We are an MSP, so we have a number of clients, and we are utilizing Auvik as a way for us to be able to better manage and support our clients. The more clients we bring into Auvik, the better the pricing, so we have been happy with how it is."
"Compared to Auvik's competitors, its pricing is largely in line with SolarWinds."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"The pricing seems reasonable. We're happy enough with it."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"I can say it's not that cheap because the licensing is a little bit costly"
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
8%
Financial Services Firm
76%
Computer Software Company
6%
University
4%
Construction Company
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
What needs improvement with Auvik?
The network maps can be confusing due to the wide scope of the network, making it difficult to find specific details. Improvements in the network exclusions part would be helpful, as well as enhanc...
What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
 

Also Known As

No data available
Geneos
 

Overview

 

Sample Customers

Information Not Available
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Auvik Network Management (ANM) vs. ITRS Geneos and other solutions. Updated: April 2025.
850,747 professionals have used our research since 2012.