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Auvik Network Management (ANM) vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Network Monitoring Software
2nd
Ranking in IT Infrastructure Monitoring
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
208
Ranking in other categories
Network Troubleshooting (1st), Cloud Monitoring Software (3rd), Network Traffic Analysis (NTA) (2nd)
ITRS Geneos
Ranking in Network Monitoring Software
64th
Ranking in IT Infrastructure Monitoring
45th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th)
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.3%, up from 0.9% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Auvik Network Management (ANM)1.3%
ITRS Geneos0.6%
Other98.1%
Network Monitoring Software
 

Featured Reviews

HardeepSingh2 - PeerSpot reviewer
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
Centralized dashboard and real-time picture of the network improve efficiency
We have integrated Auvik Network Management with PRTG and our ServiceNow ticketing tool through API. It automatically creates notifications and sends them to Teams and our ticketing tool. It saves a lot of time. It saved 40% to 50% of our time. Auvik Network Management's network map, together with the dashboard, gives me a real-time picture of my network. It allows me to see the inventory under all sites and devices. My company has 55 sites. Whenever I want to go to a site, I can navigate the network path, and it provides me with the topology directly from source to destination. It shows all events, such as downtime or critical warnings, in an easy-to-use manner. It provides information about device interfaces, device bandwidth, latency, etc. I just need to click to view more detailed information. I have never found a scenario where Auvik Network Management did not allow me to find my site or any device. I can use global search to find my device or site and get the information easily. However, proper configuration within Auvik is critical for accurate reporting, covering all interfaces and their utilization. Using the automated documentation capabilities of Auvik Network Management is very easy. Over the last year, I have been continuously exploring this, finding that the API integration with our other platforms is straightforward, as it just requires configuration on both ends for proper communication. I didn't find any issue so far. It has been awesome. The network map dashboard of Auvik Network Management gives me full visibility into my network, making it easy to troubleshoot issues with inbuilt tools such as traceroute, ping, and SNMP. It helps diagnose problems quickly without having to type commands manually. Real-time performance insights from Auvik Network Management are very critical for my organization as we currently manage 55 sites with over 2,000 devices, and we need to keep track of numerous services such as Active Directory, DNS, and many protocols, so Auvik is essential as it consolidates everything on one dashboard. Auvik Network Management has decreased our mean time to resolution by 40% to 50%. It allows us to see traffic flow in real time without needing to guess. I can just log into the Auvik dashboard and quickly get results. Auvik Network Management helps my organization troubleshoot network issues proactively by providing alerts and monitoring. Instead of waiting for user feedback, we receive alerts on issues such as high latency or device failures directly on the dashboard. The impact of Auvik Network Management on reducing business disruptions related to network issues is significant. It reduces our downtime, improves security, and simplifies complex tasks into straightforward ones, making it the best tool for managing our complex network. We have configured multiple notification channels. We get alerts through email or integrated platforms such as Teams, which helps streamline communication. It makes it easy to collect information from various devices. We just need to configure the collector, IP addresses, and connections, and get approval from both ends. It creates a unique ID, and it can communicate with those devices.
DeepakR - PeerSpot reviewer
Site Reliability Engineer(Observability) at Sapiens
If one server fails, the agent will automatically be reinstalled
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if there's a 90% error. You need to check which process is consuming more CPU and determine the root cause for yourself. You need to troubleshoot it manually. This legacy system could introduce predictive analysis and root cause identification. They are reluctant to switch to newer solutions, which may require writing queries to fetch data. Manually logging into servers, checking CPU usage, identifying processes, and determining root causes is time-consuming. Once the root cause is identified, the issue can be resolved efficiently. The manual troubleshooting process is time-consuming. The content is not openly available in the market. If you search for it somewhere, it is not readily accessible. If you want to try it out, no trial version is available. Therefore, it will be challenging to learn. Loading ITRS is difficult, as you need to purchase it first. Secondly, only a few people are knowledgeable about ITRS in the market, making it challenging to find resources. Thirdly, the documentation must be well-documented, making finding content or training material hard. The UI also needs to be updated, which adds to the difficulty.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stand-out feature is the automated config backup on networking devices. This automation is handy in a bind when a machine crashes, and you need to pull the config out of Auvik."
"Monitoring is probably the most active thing Auvik does for us. If a particular device on the network goes down, we have that granularity to see which network element is causing the problem."
"Auvik has decreased our mean time to resolution for the issues that it alerts us on."
"Being able to terminal into the devices without going anywhere else is valuable. All of it can be done within Auvik."
"The most valuable feature is the ability to see usage alerts on all of our devices."
"We will be able to better meet our SLAs with this solution; we have quicker resolution times, we waste less time on troubleshooting, and since we charge a fixed fee to our customers, the saved time results in direct profits for us."
"The best aspect of Auvik Network Management (ANM) is the user experience and how it is displayed on the screen with categorization of basic things where everything is easily available."
"The most valuable feature of Auvik is its ability to drill down and identify unusual activity on the network, such as unauthorized devices connecting to our Wi-Fi."
"The clean and colorful UI and easy to use options like snooze and active times."
"ITRS Geneos provides peace of mind by mentoring our processes and applications."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"Tons of default modules which are available out of the box"
"I always appreciate Geneos's stability and ease of use."
"We previously used Nagios, but switched to Geneos as it has better monitoring for applications, and it has more features and better configuration possibilities."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
 

Cons

"I like the auto-mapping feature, but I would like to see more layouts and predefined views."
"It would be cool if they came out with an app, but running the browser isn't bad."
"One drawback I found with Auvik was its inability to generate clear network diagrams."
"The deployment could be better. It's something that we've done recently. Auvik uses something called a collector, and I added a collector to our main site. I only added it to the main site, but when it came to adding additional sites because this was in the testing phase, I had to reconfigure that collector. It wasn't overly clear about how to do that and how to share. They call it sharing a collector. I had to mess around a bit to reconfigure that collector and add some new sites."
"I don't think Auvik's pricing should be based on device, which it is right now."
"Integrating some LLM/AI capabilities into the product that would enable us to use natural language to query the tool and get sensible answers back would be great."
"Auvik's network map is easy to use for someone who is experienced, but if someone is not too experienced with it, they might be overwhelmed, especially if they run a really big client network with hundreds of devices. At the same time, Auvik does a good job of nesting those devices."
"We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"There is are issues with the compatibility of plugins with AIX servers."
"The ITA, the post-incident analytics, could be improved."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"We need more hassle free plug-ins that offer Load and Start with minimal manual efforts."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS."
"Mobile phone integration is probably not as rich as it could be."
 

Pricing and Cost Advice

"Auvik is a cost-efficient solution for the applications we use it for."
"Its pricing is very reasonable. We had looked at other solutions where you pay based on the amount of traffic that was filtered through and analyzed. With Auvik, we pay by a billable device. We're not paying based on every single device we have. For one of the locations I have, one network element would likely be a billable device. So, every billable device has a network element, but not every network element is a billable device. If I have a location that has 50 network elements, then maybe 30 of them are billable devices. PCs, VoIP phones, and access points are monitored at no charge."
"Its pricing is definitely competitive with everything else that's out there. If somebody has not shopped for a product like Auvik for a while, there's probably going to be some sticker shock because it is not cheap, but that's true for all the products that we looked at."
"The pricing was a little bit higher. They can work on that as everybody wants to save money."
"Auvik's pricing falls within an acceptable range for us."
"It's great for small businesses, but when you start reviewing the pricing model, depending on how many devices, and what sub-devices you decide to pull in, it can get tricky as far as the pricing goes."
"For the way that it's deployed, where the pricing only affects certain devices—meaning there are some free devices, so that you don't pay for everything—it's quite nicely priced in the middle. It's not an overpriced product, but it's also not a very cheap product."
"It can get expensive quickly if we monitor a lot of devices, which is unfortunate because we have a lot of devices to monitor."
"I can say it's not that cheap because the licensing is a little bit costly"
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"You will get the best price if you get a single global deal."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"The pricing seems reasonable. We're happy enough with it."
"Pricing and licensing is based on the requirements."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Financial Services Firm
8%
Computer Software Company
8%
Manufacturing Company
8%
Financial Services Firm
67%
Computer Software Company
6%
Construction Company
3%
Outsourcing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business146
Midsize Enterprise32
Large Enterprise23
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik Network Management (ANM) licensing is very simple, and I feel the pricing was appropriate to the service they provide.
What needs improvement with Auvik?
As of right now, I haven't run into any issues where I can see an improvement for Auvik Network Management (ANM). Everything has been running pretty smoothly, and any issues I have had have already...
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
 

Also Known As

No data available
Geneos
 

Overview

 

Sample Customers

Information Not Available
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Auvik Network Management (ANM) vs. ITRS Geneos and other solutions. Updated: March 2026.
885,444 professionals have used our research since 2012.