Sophos EPP Suite and Automox are competing solutions in endpoint protection and management. Based on user reviews, Sophos has the upper hand in support and pricing, while Automox excels in its feature set, making it worth its higher price.
Features: Sophos EPP Suite is known for advanced threat detection, ease of use, and rich reporting features. Automox is recognized for automated patch management, cross-platform support, and streamlined workflows.
Room for Improvement: Sophos should focus on reducing system performance impact and improving mobile device management. Automox users recommend enhancing scalability and expanding third-party integrations.
Ease of Deployment and Customer Service: Sophos EPP Suite deployment is straightforward but time-consuming, with reliable customer service. Automox offers quick deployment and high marks for support.
Pricing and ROI: Sophos EPP Suite is competitively priced, offering a satisfactory ROI for smaller businesses. Automox is pricier but provides excellent ROI through automation and time savings.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
I rate Sophos support as excellent, giving it a ten out of ten.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
I think there should be templates in place so I do not have to make everything from scratch; having templates for NATing, de-NATing, and LAN to WAN rules would save us time.
I need an on-premises Active Directory that syncs to the cloud to make it work.
The cost is reasonable and cheaper than other alternatives.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
The most valuable feature of Sophos EPP Suite is that it works on very low configuration, which is actually the best feature because if we go for SecureRight, it requires a heavy configuration to work.
| Product | Market Share (%) |
|---|---|
| Sophos EPP Suite | 1.0% |
| Automox | 0.3% |
| Other | 98.7% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 7 |
| Large Enterprise | 14 |
Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.
Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.
Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.
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