


Alert Logic MDR and Automox both offer specialized solutions in the cybersecurity space. Alert Logic MDR currently holds the upper hand due to its comprehensive threat response capabilities supported by its combination of technology and human expertise.
Features: Alert Logic MDR offers a comprehensive security solution integrating advanced technology with human expertise, resulting in excellent threat detection and response. Its cloud-managed service ensures minimal system impact, enhanced security metrics, and rapid response times. Automox specializes in automated patch management across diverse IT environments. Its cloud-native architecture supports real-time updates, centralized control, and ease of use, making it ideal for managing cross-platform environments efficiently.
Room for Improvement: Alert Logic MDR could benefit from natively integrating EDR to replace third-party tools and enhancing its analytics for more refined threat intelligence. Users have also pointed out the need for an more intuitive interface and better automation features. Automox needs to address setup complexities, improve multi-tenancy management, and enhance reporting and alerts features to better support diverse environments.
Ease of Deployment and Customer Service: Alert Logic and Automox both provide flexible deployment options across various cloud solutions. Alert Logic is recognized for its reliable support and proactive communication with customers. While Automox deploys effortlessly across cloud environments, feedback suggests enhancements in support, particularly in providing more customized service structures, could be beneficial.
Pricing and ROI: Alert Logic MDR is praised for competitive pricing with a high return on investment, attributed to its solid security outcomes. Automox's cost-effective licensing structure suits environments needing efficient cross-platform management, leading to time savings and reduced operational costs. While both offer a cost-effective value proposition, Alert Logic is noted for its security ROI, whereas Automox shines in efficiency improvements.
We are able to scan all our assets with less human intervention and achieve overall effective outcomes.
It has saved about 90% of our time.
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Our team used to spend 10 hours per week just to update these things, and now we're doing it automatically.
We have seen a positive return on investment mainly through time savings, as automating patching and routine endpoint maintenance has reduced manual effort by roughly around twenty to thirty percent for these tasks.
They are helpful, respond to my queries, and can answer any question.
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
Overall, the customer support has been good; responses are generally timely, and the support team is helpful when troubleshooting issues or clarifying how a feature works.
They respond to our queries on time.
There's a technical account manager, and the customers are very happy with it.
I would rate the technical support as nine out of ten.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
Our organization currently uses it to manage over 1200 web applications.
It is absolutely scalable, and I would rate its scalability as nine out of ten.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Automox scales well for our needs; adding new endpoints is straightforward and the centralized management approach makes it easy to apply consistent policies as the environment grows.
Automox's scalability is excellent, as it scales very well, and it is easy to deploy new agents.
It scales very high.
Alert Logic MDR is scalable.
Overall, the support provided has been excellent.
It has a lot of scanning mechanisms, which are agentless APIs, eBPF, and cloud agents, that are highly reliable.
It is a stable solution, which is why we chose it.
It's not crashing or experiencing any downtime.
You will find no errors or glitches with Alert Logic MDR.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
From a QA perspective, better visibility into patch history and endpoint changes would make it easier to troubleshoot environment-related issues and track changes over time.
An alert of a security threat could be another type of notification that tells me something is important.
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
Detecting early when someone tries to compromise your ID would be a nice feature.
The ease of use of the dashboard and accessing security reports needs enhancement.
One major missing feature was the ability to see if vulnerabilities were exploitable, which required extra effort for us.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Automox's price is very cost-effective and affordable.
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
The price, which is per endpoint around ten to twelve dollars, and it is a good setup cost.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
One of the best features I appreciate about Automox is automated patching.
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
It has very strong patch automation, particularly in automated OS patching, third-party patching, policy-based rollout, patch scheduling, and vulnerability remediation.
Automated information on zero-day threats is provided without us needing to ask.
The quick reaction and the ability to restore the state before within a short time are significant.
The standout features of Alert Logic included the topology feature, which was helpful for mapping assets on the network, giving a clear understanding of all connected devices.
| Product | Mindshare (%) |
|---|---|
| Qualys TotalCloud | 1.2% |
| Automox | 0.6% |
| Alert Logic MDR | 0.9% |
| Other | 97.3% |

| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 6 |
| Large Enterprise | 34 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 18 |
Qualys TotalCloud enhances security posture across cloud environments with continuous monitoring, vulnerability management, and risk visualization, ensuring efficient threat assessment and automated remediation for improved cyber risk reduction.
Qualys TotalCloud offers a robust suite of security tools essential for organizations managing multi-cloud infrastructures. By integrating cloud accounts and automating workflows, it supports AWS, Azure, and GCP, offering comprehensive vulnerability management and zero-day detection. The platform's user-friendly design, combined with its extensive risk management and unified threat assessment capabilities, enables organizations to prioritize and remediate vulnerabilities effectively. TruRisk Insights provides clear insights on cyber risks, while the automation options streamline patch management and scanning processes. API integration across IaaS and SaaS environments further enhances resource allocation efficiency and saves time, addressing misconfigurations across cloud environments.
What are the most important features of Qualys TotalCloud?Qualys TotalCloud is deployed in sectors needing rigorous vulnerability management, such as finance and healthcare. Companies utilize it to secure multi-cloud environments like AWS, Azure, and GCP, focus on compliance, and integrate security into CI/CD pipelines to detect and remedy threats pre-deployment.
Automox offers automated patch management with cloud-native architecture, cross-platform compatibility, and ease of use. It provides real-time visibility and streamlines operations across Windows, macOS, and Linux, making it ideal for complex IT environments.
Automox empowers organizations with features like Worklets and remote management, enhancing security and efficiency through customizable patching policies, PowerShell script execution, and detailed reporting. It's primarily used for automated patch management, patch remediation, and compliance maintenance across diverse systems, ensuring cybersecurity and reducing vulnerabilities. Enhancements are desired for user access control, policy synchronization, and integration with tools like Tenable. Support for offline patching, rollback features, enhanced reporting, and notification customization are in demand. Improvements in cost effectiveness and multi-group policy applications are also suggested.
What are the key features of Automox?
What benefits and ROI can users expect when evaluating Automox?
In industry applications, Automox is widely used for managing and updating vast fleets of devices, particularly in sectors requiring stringent cybersecurity measures. It ensures seamless operations through its centralized automation and management capabilities, making it essential for organizations handling extensive IT networks.
Alert Logic MDR provides robust 24/7 threat detection and response, leveraging AI and behavior analysis to offer organizations comprehensive protection with minimal system impact.
Alert Logic MDR is a managed detection and response service optimized for detecting cyber threats with global visibility. It integrates with ticketing tools and enhances investigative capabilities. Organizations benefit from its efficient alert system and proactive security measures, although it seeks improvements in UI design and analytics automation.
What are the key features of Alert Logic MDR?Alert Logic MDR is widely used in industries such as e-commerce and government for cloud infrastructure security, log management, and malware protection. It supports threat detection for multiple servers and employs AI and machine learning for security scanning in environments like Kubernetes, serving both public and private sectors.
We monitor all Vulnerability Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.