Automox and Jamf Protect are both prominent options for endpoint management and security. Jamf Protect has an edge due to its advanced features and integration capabilities.
Features: Automox offers automated patch management, multi-platform support, and ease of use. Jamf Protect provides powerful Mac-specific security tools, detailed reporting, and comprehensive features for Mac environments.
Room for Improvement: Automox could improve its reporting, scalability for larger organizations, and cross-platform support. Jamf Protect needs better cross-platform support, usability enhancements outside the Mac ecosystem, and enhanced support in non-Mac environments.
Ease of Deployment and Customer Service: Automox is praised for quick deployment and responsive customer service, suitable for various organizational sizes. Jamf Protect also offers efficient deployment, but user feedback on support is mixed, with some desiring more comprehensive assistance.
Pricing and ROI: Automox is seen as cost-effective with a favorable ROI and lower initial setup costs. Jamf Protect, though more expensive, is considered a valuable investment for Mac-centric businesses due to its robust security features. Users find Jamf Protect worth the higher cost while Automox is noted for its budget-friendly approach.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Our team used to spend 10 hours per week just to update these things, and now we're doing it automatically.
Analysts can quickly access the endpoint telemetry and contextual information without manually gathering data from multiple sources.
If you imagine you have 1,000 computers to protect, if any harm happened to these 1,000 computers, that is an ROI because it would damage our assets, affect our environment, and impact the budget as well.
I have seen a return on investment because, as I mentioned before, when I receive an alert, Jamf Protect works to solve the alert.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
The customer support for Automox is very responsive and proactive.
I rate the customer support for Jamf Protect a 10 because it is really good and very efficient.
Support engineers have strong knowledge of both macOS and the Jamf ecosystem.
The customer support is very proactive, helpful, and knowledgeable.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Automox is very scalable because it has continued to handle my organization's growth.
I have found it capable of handling a growing number of macOS endpoints without significant operational challenges.
Jamf Protect is very scalable, enabling me to manage a large number of devices seamlessly and easily.
Jamf Protect handles scalability exceptionally well.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR by Palo Alto Networks can be trusted completely.
It's not crashing or experiencing any downtime.
In the alpha phase, we found out that it was taking twenty to thirty percent of CPU usage, and in some of the Macs, it was taking even more than seventy percent of CPU usage.
The endpoint agent has generally performed well without causing noticeable impact on system performance, which is important from both a security and end-user perspective.
Jamf Protect is very stable, and I have not seen any downtime.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
An alert of a security threat could be another type of notification that tells me something is important.
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
It could also leverage AI, which would help in autonomous patch prioritization and risk remediation.
There is no Windows or Android support, so expanding to Windows on that side would be beneficial.
If they could be flagged the moment I visit them, that would be great because I would know exactly which website was causing the warnings.
Expanding out-of-the-box support for additional SIEMs.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
Automox's price is very cost-effective and affordable.
Jamf Protect includes a number of features that other EDR solutions charge additional fees for, such as compliance and device control.
The setup cost is low, depending on whether you deploy it via Jamf distributor or automatically.
There's no increase, but I still know the price is high, and it's worth the investment.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
One of the best features I appreciate about Automox is automated patching.
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
It has very strong patch automation, particularly in automated OS patching, third-party patching, policy-based rollout, patch scheduling, and vulnerability remediation.
I assess Jamf Protect's endpoint telemetry data as enhancing our threat detection process a lot because without Jamf Protect, we would be unsafe at all.
The behavior-based detection is particularly valuable because it focuses on suspicious activities rather than relying solely on malware signatures.
I can think of having a general sense that Jamf Protect makes me and my team feel more secure because I have not noticed or seen any security-related breaches with me or with any of my other colleagues.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.8% |
| Jamf Protect | 0.8% |
| Automox | 0.4% |
| Other | 95.0% |



| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 21 |
| Large Enterprise | 53 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Automox offers automated patch management with cloud-native architecture, cross-platform compatibility, and ease of use. It provides real-time visibility and streamlines operations across Windows, macOS, and Linux, making it ideal for complex IT environments.
Automox empowers organizations with features like Worklets and remote management, enhancing security and efficiency through customizable patching policies, PowerShell script execution, and detailed reporting. It's primarily used for automated patch management, patch remediation, and compliance maintenance across diverse systems, ensuring cybersecurity and reducing vulnerabilities. Enhancements are desired for user access control, policy synchronization, and integration with tools like Tenable. Support for offline patching, rollback features, enhanced reporting, and notification customization are in demand. Improvements in cost effectiveness and multi-group policy applications are also suggested.
What are the key features of Automox?In industry applications, Automox is widely used for managing and updating vast fleets of devices, particularly in sectors requiring stringent cybersecurity measures. It ensures seamless operations through its centralized automation and management capabilities, making it essential for organizations handling extensive IT networks.
Jamf Protect provides comprehensive security for Apple devices, aiding in malware protection, threat prevention, CIS benchmarks, and USB blockages while supporting local accounts and password sync.
Designed for managing Apple devices, Jamf Protect offers robust security features, such as malware detection and prevention, unauthorized data transfer blocks, and enhanced security profiles. It allows seamless deployment and upgrades of applications, coupled with efficient endpoint management. The tool ensures zero performance impact while providing real-time notifications for password updates and comprehensive data protection across all Mac OS versions.
What are Jamf Protect's most notable features?Industries such as education, healthcare, and finance leverage Jamf Protect to maintain stringent security standards, streamline application deployment, and ensure devices meet compliance requirements. They benefit from real-time threat alerts, comprehensive data protection, and zero-touch integration, enhancing overall operational efficiency.
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