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Atera vs Ivanti Security Controls [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (12th), Network Monitoring Software (37th), IT Infrastructure Monitoring (41st), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), Patch Management (13th), AIOps (22nd), Agentic Automation (12th), Autonomous Endpoint Management (7th)
Ivanti Security Controls [EOL]
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
Chethan R - PeerSpot reviewer
Windows Security Patching Operation III (Cyber Operations) at CBTS
Has reduced hardware strain through agentless patching and improved asset visibility
This solution does not have capability of managing applications. It is only used for asset management and patch management. Regarding analytics for Ivanti Security Controls, it does not have extensive capabilities. It is a basic tool from Ivanti for scanning and deploying. It does not have analytics features such as EDR or security tools available in the market. It only has capability to check missing patches, find them, and deploy them. When it comes to reports, compliance reports or similar types of reports are not user-friendly. Expertise is required for handling these aspects. The asset management in Ivanti Security Controls needs more visibility. Additionally, it can be improved to handle in-house applications, which currently cannot be installed. It can only handle existing applications, unlike Ivanti's Endpoint Manager. It should have additional features in this area that need improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."
"Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat."
"Atera saves me money on a monthly basis because my cost is a fixed price per month per technician, and it doesn't matter how many computers I manage."
"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."
"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."
"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."
"Pricing is definitely my favorite part of it. It is also extremely easy to use."
"The most valuable features of this solution are automatic batch matching and unattended support access."
"Technical support is helpful and responsive."
"What has been most valuable is the ability to manage, restore and install upgrades and applications. We scan PCs and server and receive results."
"Ivanti Security Controls is an agentless tool which means we do not need to install any agent on the server or endpoint, and through agentless capabilities, it can install software, install patches, and control over the server, including asset management."
"Ivanti Security Controls is a better solution than SCCM."
 

Cons

"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."
"There is definitely room for improvement with its automation capabilities."
"It will be interesting if Atera can integrate all kinds of products."
"Reporting is probably the main frustration."
"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."
"The solution is scalable. However, in the past, we did have some issues."
"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."
"Customization could be improved."
"For the Windows upgrade, the errors we experience are not clear. We see a time out error but do not know the reason. We would like to know the root cause."
"When it comes to reports, compliance reports or similar types of reports are not user-friendly. Expertise is required for handling these aspects."
"It should be more scalable."
"Ivanti Security Controls is a powerful product, but it has quite a steep learning curve."
 

Pricing and Cost Advice

"The solution cost approximately $200 Canadian per month."
"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."
"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."
"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."
"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."
"Atera happened to have the best pricing model."
"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Construction Company
9%
Educational Organization
9%
Outsourcing Company
8%
Computer Software Company
15%
Outsourcing Company
13%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
What needs improvement with Ivanti Security Controls?
Ivanti Security Controls is a powerful product, but it has quite a steep learning curve. There is quite a lot to learn, though it proves to be very powerful if you put in the time to learn how to u...
What is your primary use case for Ivanti Security Controls?
We are using Ivanti Security Controls for deploying Windows updates to Windows servers.
What advice do you have for others considering Ivanti Security Controls?
I am currently working with Ivanti Security Controls as a customer. I think Ivanti Security Controls is an effective product for this purpose. I would give tech support for Ivanti Security Controls...
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
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