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Atera vs Ivanti Patch for Endpoint Manager [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (11th), Network Monitoring Software (39th), IT Infrastructure Monitoring (42nd), IT Service Management (ITSM) (10th), Remote Monitoring and Management (RMM) (5th), Patch Management (12th), AIOps (22nd), Agentic Automation (10th), Autonomous Endpoint Management (7th)
Ivanti Patch for Endpoint M...
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
PraveenRajan - PeerSpot reviewer
Director of Infrastructure at Elevate Services
Smoothly handles software patching and scheduling, enabling monthly patch distribution across multiple projects
We face some challenges, particularly with non-domain-joined macOS devices. Patching, updating, and syncing with the server can be tricky for them. So, the major challenges are macOS updates, patching, and backups. And for drawbacks, I wish Patch management was cloud-based instead of hosted on our own server. If Ivanti Patch had a cloud-based option instead of requiring an on-premises server and software. Hosting it in the cloud would simplify management, eliminating dependence on VPNs or other connectivity issues. Similar to Microsoft's EMS licensing, offering a cloud-based solution like Azure Active Directory or Endpoint Management Suite (EMS) would be ideal. EMS allows us to manage policies, batching, and software distribution entirely through the cloud, minimizing server downloads. If Ivanti considered a cloud-based approach, it would be hugely beneficial in today's hybrid work environment, where employees use desktops, laptops, and various locations. It's not just about patching office PCs anymore; mobile workers and backups need seamless access as well. Cloud-based patching would be much easier in a hybrid environment. Imagine updates coming directly from the cloud instead of relying on individual VPN connections. It would streamline the entire process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Moreover, I find that if it wasn't for Atera, I wouldn't be gaining the number of clients I have and growing my business as I do."
"I would say it's the number one tool for all ITMS."
"Atera has saved our organization money; we look at Atera as an extra employee that we only pay about $300 a month, which is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."
"Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat."
"Atera has saved us a lot of time."
"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."
"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."
"The most valuable features of this solution are automatic batch matching and unattended support access."
"Because of the internet gateway, we were able to get clear visibility regarding the status of the endpoint which we needed to do recently when everyone was working from home."
"Clear visibility regarding the status of the endpoint."
"When it comes to Ivanti Patch for endpoints, I find peer-to-peer patching valuable. Having a peer-to-peer patching capability is highly beneficial for us."
"It's been doing a lot for us, especially with third-party software patching and scheduling. We create multiple projects for monthly patch distribution and manage it all well."
"The product is easy to use, easy to implement, and easy to manage."
 

Cons

"Customization could be improved."
"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."
"The one thing that could do with improvement is the reporting."
"It will be interesting if Atera can integrate all kinds of products."
"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."
"The solution is scalable. However, in the past, we did have some issues."
"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."
"The billing module has a standard layout which is too limited for my needs."
"I'm currently struggling with one of the issues related to Linux or Ubuntu. Ivanti does not support Ubuntu and it has a limitation of CentOS to a specific version, which is CentOS 7, not 8."
"The major challenges are macOS updates, patching, and backups. And for drawbacks, I wish Patch management was cloud-based instead of hosted on our own server."
"It would be great to have an easier way to patch Linux machines within the product."
"The UI must be more user-friendly."
"Inability to configure a rule-based management."
 

Pricing and Cost Advice

"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."
"The price is reasonable for what we require."
"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."
"The solution cost approximately $200 Canadian per month."
"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."
"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."
"As an internal IT, it's gold right there. It is money in the bank."
"In terms of pricing, it is on the expensive side."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Construction Company
9%
Educational Organization
9%
Manufacturing Company
7%
Outsourcing Company
12%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
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Also Known As

No data available
Ivanti Patch for Endpoints, Patch for Endpoints, Shavlik Patch for Endpoints
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
InfoPro Digital, Cypress-Fairbanks Independent School District
Find out what your peers are saying about Atera vs. Ivanti Patch for Endpoint Manager [EOL] and other solutions. Updated: June 2026.
908,402 professionals have used our research since 2012.