AssemblyAI can be improved in several areas. I don't remember if AssemblyAI had a webhook, but if they have one, that's beneficial. The biggest improvement I think was the lack of background sound. If AssemblyAI doesn't have this feature anymore, but suppose we have a use case where a customer support representative is talking to an actual customer, for it to actually sound natural, perhaps a dim office workspace background would be nice. This would give it a much more natural feel instead of a very silent background, which feels very artificial. Regarding AssemblyAI's AI capabilities, I have no idea about its governance and security. I would really like to know if it is compliant with Saudi PDPL. A feature I would want AssemblyAI to have is to cater to the MENA region and the Middle East market. There's a law in Saudi called PDPL, Personal Data Privacy Law, and that dictates that all the data should remain within the Kingdom or within GCC and all the processing should happen there. If AssemblyAI could offer some feature or some way to ensure that the hosting is being done within maybe GCP Dammam or AWS in the GCC, or the cloud providers that reside here, and the physical data centers that are being used are of the GCC for our entire processing, that would make it so much more feasible to be used within organizations in Saudi. Regarding AssemblyAI's AI capabilities, I can't think much about its accuracy and reliability of output because I think the AI is of a third party that is connected. I don't know if AssemblyAI has any LLM that does the reasoning. So I don't think it's fair to say it's AssemblyAI's capability.
Consultant at a tech vendor with 10,001+ employees
Real User
Top 10
Jun 17, 2026
AssemblyAI should definitely cater to multiple different languages of the world as well as in India. There are multiple different Indic languages and dialects available, and AssemblyAI should cater to those. Additionally, there might be multiple speakers available in a room in a particular meeting, and for that, proper diarization is required for identifying the different speakers as well as their names. These are some of the features that require attention by AssemblyAI, and they can definitely improve on that. The pricing should definitely be looked at and the features should be worked upon as suggested.
Level 2 Software Engineer at a consultancy with 51-200 employees
Real User
Top 20
Jun 16, 2026
I think the documentation could be improved a bit because it is a little difficult to follow for the first-time user. If you do not have an MCP right now, I recommend that you make an MCP for AssemblyAI API because now is the time of AI and agents. An MCP helps us to integrate it with our system quite easily. I think it was good and it fulfilled my use cases, but there is always room for improvement. I gave it an 8 and not a 10 because nothing is 10 out of 10 in this world.
AssemblyAI could be improved because when we have different accents on the same call, it usually fails, especially when we have American, Asian, and Latin American speakers on the same call, making the transcriptions a bit noisy. The transcription quality of non-native English speakers should be improved. I choose nine out of ten because it's really good and fast, working well when there is an English speaker on the call, so the quality of the transcription is really good. Latency is almost zero, and it's 20 to 40% faster than the industry benchmarks. I only rate it as nine because it lacks accent detection and the quality for different accents.
A few drawbacks I observed in the speaker identification are that in some videos where text and names appear on the video frames, AssemblyAI does not identify the actual speaker name, instead providing generic names such as Speaker A, Speaker B, Speaker C, or Speaker X, Y, Z. AssemblyAI does not identify the real speaker in some audio or video files, just sending Speaker A, Speaker B, or Speaker C. They are not easily identifying speakers in some instances. AssemblyAI does not provide a cloud service; I simply upload the audio file to the API, and they store it somewhere internally to send me the transcription text. For additional functions, the API does not provide video uploading functionality, and I need to convert video to audio first before uploading it to AssemblyAI.
AssemblyAI offers advanced speech recognition technology tailored for developers. Its robust API facilitates easy integration into existing systems, making it a versatile option for many applications.AssemblyAI proficiency in speech-to-text conversion is highly regarded. By leveraging state-of-the-art machine learning models, it provides reliable transcription and voice processing capabilities. Its adaptable API design supports integration across desktop, mobile, and web platforms. This...
AssemblyAI can be improved in several areas. I don't remember if AssemblyAI had a webhook, but if they have one, that's beneficial. The biggest improvement I think was the lack of background sound. If AssemblyAI doesn't have this feature anymore, but suppose we have a use case where a customer support representative is talking to an actual customer, for it to actually sound natural, perhaps a dim office workspace background would be nice. This would give it a much more natural feel instead of a very silent background, which feels very artificial. Regarding AssemblyAI's AI capabilities, I have no idea about its governance and security. I would really like to know if it is compliant with Saudi PDPL. A feature I would want AssemblyAI to have is to cater to the MENA region and the Middle East market. There's a law in Saudi called PDPL, Personal Data Privacy Law, and that dictates that all the data should remain within the Kingdom or within GCC and all the processing should happen there. If AssemblyAI could offer some feature or some way to ensure that the hosting is being done within maybe GCP Dammam or AWS in the GCC, or the cloud providers that reside here, and the physical data centers that are being used are of the GCC for our entire processing, that would make it so much more feasible to be used within organizations in Saudi. Regarding AssemblyAI's AI capabilities, I can't think much about its accuracy and reliability of output because I think the AI is of a third party that is connected. I don't know if AssemblyAI has any LLM that does the reasoning. So I don't think it's fair to say it's AssemblyAI's capability.
I would not add anything else about the features. I do not have any suggestions for improvement. I would not add more about the needed improvements.
AssemblyAI should definitely cater to multiple different languages of the world as well as in India. There are multiple different Indic languages and dialects available, and AssemblyAI should cater to those. Additionally, there might be multiple speakers available in a room in a particular meeting, and for that, proper diarization is required for identifying the different speakers as well as their names. These are some of the features that require attention by AssemblyAI, and they can definitely improve on that. The pricing should definitely be looked at and the features should be worked upon as suggested.
I think the documentation could be improved a bit because it is a little difficult to follow for the first-time user. If you do not have an MCP right now, I recommend that you make an MCP for AssemblyAI API because now is the time of AI and agents. An MCP helps us to integrate it with our system quite easily. I think it was good and it fulfilled my use cases, but there is always room for improvement. I gave it an 8 and not a 10 because nothing is 10 out of 10 in this world.
AssemblyAI could be improved because when we have different accents on the same call, it usually fails, especially when we have American, Asian, and Latin American speakers on the same call, making the transcriptions a bit noisy. The transcription quality of non-native English speakers should be improved. I choose nine out of ten because it's really good and fast, working well when there is an English speaker on the call, so the quality of the transcription is really good. Latency is almost zero, and it's 20 to 40% faster than the industry benchmarks. I only rate it as nine because it lacks accent detection and the quality for different accents.
A few drawbacks I observed in the speaker identification are that in some videos where text and names appear on the video frames, AssemblyAI does not identify the actual speaker name, instead providing generic names such as Speaker A, Speaker B, Speaker C, or Speaker X, Y, Z. AssemblyAI does not identify the real speaker in some audio or video files, just sending Speaker A, Speaker B, or Speaker C. They are not easily identifying speakers in some instances. AssemblyAI does not provide a cloud service; I simply upload the audio file to the API, and they store it somewhere internally to send me the transcription text. For additional functions, the API does not provide video uploading functionality, and I need to convert video to audio first before uploading it to AssemblyAI.