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Aruba IntroSpect vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aruba IntroSpect
Ranking in Network Traffic Analysis (NTA)
14th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
3
Ranking in other categories
User Entity Behavior Analytics (UEBA) (25th)
WhatsUp Gold
Ranking in Network Traffic Analysis (NTA)
12th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Network Monitoring Software (31st), Server Monitoring (16th), IT Infrastructure Monitoring (30th), Configuration Management (17th), Log Management (28th), Cloud Monitoring Software (24th)
 

Mindshare comparison

As of September 2025, in the Network Traffic Analysis (NTA) category, the mindshare of Aruba IntroSpect is 2.1%, down from 2.2% compared to the previous year. The mindshare of WhatsUp Gold is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Traffic Analysis (NTA) Market Share Distribution
ProductMarket Share (%)
WhatsUp Gold0.4%
Aruba IntroSpect2.1%
Other97.5%
Network Traffic Analysis (NTA)
 

Featured Reviews

Marko Pirc - PeerSpot reviewer
Key features are roaming, application control and the firewall
We are partners of Aruba as well as sellers and customers. My job in the company is IP network engineer.  The roaming is a feature that works very well. In addition, the application control and firewall features are very good. These are all important features and make the product a valuable one.…
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I haven't heard of any issues with stability."
"The most valuable feature is the end-user monitoring. If there is any abnormal behavior on the machine, the administrator will be alerted."
"Roaming feature, application control and firewall features."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The documentation is very good."
"The threshold alerting is the most valuable feature."
"It is stable."
"The most valuable feature is the monitoring of resources."
"WhatsUp Gold is very easy to deploy."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"This is a good, stable network monitoring solution for devices."
 

Cons

"I would like to see improvements made to the dashboard, where you can get the information with a simple click."
"Technical support is a little slow."
"The packet analyzer needs improvement."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"Regional product team support is not very good."
"The product is old and not updated."
"I might like to see a better interface in the future."
"The interface needs some work."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"The point system is not clear and clarity around this would improve our understanding of the system."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
 

Pricing and Cost Advice

"The license is based on the number of users. The evaluation license is free, you can download it from the website and try it out first."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The most valuable feature is the cost compared to other solutions."
"This is a well priced solution."
"Pricing is reasonable compared to other products."
"There is a license needed to use WhatsUp Gold."
"The price of WhatsUp Gold is good."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Manufacturing Company
10%
Media Company
8%
Comms Service Provider
5%
Financial Services Firm
13%
Manufacturing Company
12%
Government
11%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Aruba IntroSpect?
Aruba Introspect has two licenses - advanced and standard. While we found the price of the advanced license to be a bit high, the standard license is reasonably priced and costs less than half the ...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Also Known As

IntroSpect
No data available
 

Overview

 

Sample Customers

Sage Hotel, Centara Hotels and Resorts, Asda, The Dolder Grand,
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Darktrace, Auvik, ExtraHop Networks and others in Network Traffic Analysis (NTA). Updated: September 2025.
867,676 professionals have used our research since 2012.