We performed a comparison between ARIS BPA and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The shared repository allows for cross-functional cooperation instead of doing things in a silo. You can operate cross-functionally and really work end-to-end, instead of dividing everything up on a functional basis."
"ARIS BPA provides very good visibility and control of processes because we have a concurrent license system. As a result, every person in our company and group is able to look at the published processes."
"Aris BPA has a lot of tools that are more professional than Bizagi."
"If you ever tried to draw a picture in a browser app or with a cloud service, it is normally a painful death. ARIS works perfectly on diagrams in the browser, so I was excited. I like it because there have been so many bad experiences in the past with drawing or doing something in a browser. Normally, it's always painful because it's coded badly. With ARIS, it is really well-implemented. It's simple."
"It provides the discovery functionality, and you can have a simulation on top of it to get your design corrected to ensure that it is within the right state of parameters. It is a complete package that you can use from strategy to execution because you have the design layer, and within the design, you can also do analytics."
"One of the many advantages of ARIS is that it is supported by a very strong BPM community, which is critical for us. Although it has been in business for many years, it is still at an early stage of evolution. There are so many instances where your specific use case or requirement for using ARIS hasn't necessarily been matured across the sector. So, you need access to a very active community to help you explore possible solutions and ways in which ARIS can be used to achieve those use cases."
"In general, the users really like it and they can get started using it very easily."
"I am an advanced user. ARIS BPM is intuitive for me because I know the UML, BPMN, and EPC methodologies implemented in this tool. It is very easy to create processes for restructuring a company with some descriptions."
"It's a good tool for workflow automation."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"The technical support of Pega BPM is very good."
"The solution has very helpful technical support."
"The robotic process automation has increased the confidence of business users."
"One thing that could be improved is regarding the handling of the content itself. Maybe ARIS could provide a set of best practices, or best processes, so that people do not have to start from scratch."
"Simulation is one area that is a bit complex."
"There is a lot of room for improvement. They need to increase the performance of the system flow. They need to support it more. ARIS Process Governance is still quite basic, and they are using an old BPM and process automation module."
"There should be a more intuitive tool when creating reports."
"Migration to the next release is very tricky. You can't do it without support from ARIS or from a software kit. And it takes a lot of time and a lot of money to migrate. My impression is that a lot of companies do not migrate regularly because of that issue."
"The standard out-of-the-box solutions for modeling are not so good. You have to do some configuration to make it easier and more user-friendly."
"The reporting capabilities and the ability to create custom reports need to be simplified and made easy so that people even with a good functional understanding of the tool can leverage it to create their own custom report."
"The workflow approval process could be represented better in the overviews."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"Its implementation in the public sector was a bit complex."
"The cost of licensing could be improved."
"Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use."
"Pega's technical support could be better."
"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"UI needs improvement."
ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.
What makes the difference?
ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.
Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.
ARIS BPA is ranked 3rd in Business Process Management (BPM) with 18 reviews while Pega BPM is ranked 2nd in Business Process Management (BPM) with 29 reviews. ARIS BPA is rated 8.2, while Pega BPM is rated 8.2. The top reviewer of ARIS BPA writes "Departments can simply document their processes and flowcharts". On the other hand, the top reviewer of Pega BPM writes "Excellent machine learning, automation intelligence, DevOps for larger organizations". ARIS BPA is most compared with SAP Signavio Process Manager, Sparx Systems Enterprise Architect, Visio, Camunda Platform and BIC Platform , whereas Pega BPM is most compared with Camunda Platform, ServiceNow, Appian, Microsoft Power Apps and Bizagi. See our ARIS BPA vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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