ARIS BPA vs Pega BPM comparison

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Software AG Logo
6,942 views|5,251 comparisons
89% willing to recommend
Pega Logo
9,054 views|6,871 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ARIS BPA and Pega BPM based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ARIS BPA vs. Pega BPM Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"ARIS is probably the most mature product in terms of modeling an enterprise architecture so that it has context.""There is a module designer, that one is very powerful and it creates very good reports.""MFT is quite attractive. A large amount of data is passed in almost no time and it is quite easy to use.""Business Process Analysis: We can simulate, optimize, and analyse business processes based on various business requirements. It assures our rolling out the best processes.""It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten.""The most valuable feature in the latest versions is the connect portal, where you can do very simple modeling using the web-based portal.""Also, the UML parts have been improved very much in the last two years. And it's very powerful now to combine the BPMN and UML parts in the product, because you can make a connection between them, so that you have the right interoperability between them. So if you're doing data modeling, you can use your class diagram and bind that to the BPMN part.""In addition to our applications, we have also stored, in ARIS, the footprint of where those applications have been implemented. That means we know in which country a given application has been implemented. With embedded geolocation, we have a very visual world map, where we can see the footprint of each application."

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"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega.""The product helps you to build faster.""The solution offers excellent workflows.""The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human.""The solution provides us with a very good dashboard.""Allowed us to develop and quickly release with confidence using cloud technologies.""The interface is quite simple and easy to use, even for beginners.""The technical support of Pega BPM is very good."

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Cons
"In terms of improvement, the app could use some small details and functionalities.""End-to-end visibility and real-time are areas that will need greater attention.""The interface is a little archaic.""One of the issues is, when you are defining databases, the way they use entities and relationship diagrams, the way we can define data, like data models, there is still a part they could improve.""An area where it lacks and can be considered for improvement in the future is if we can somehow automate or learn how we can automate different processes.""There are some things in the collaboration module that could be improved a little, such as the functionality which dynamically pushes notifications to interested people when a process changes during the Release Cycle Management workflow.""One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business.""The solution is difficult and not very exciting to learn."

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"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets.""The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool.""The solution could be more scalable.""UI needs improvement.""The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed.""This is an expensive solution.""The solution would benefit from more integration capabilities.""What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."

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Pricing and Cost Advice
  • "Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."
  • "The tool is expensive."
  • "Pricing is a bit on the higher side."
  • "The pricing and licensing costs are available on their website. They will assign a relationship manager to assist if you show further interest in their products."
  • "It is well worth the investment in the enterprise."
  • "Negotiate. Price is high so make sure you’re getting the best deal."
  • "​It is on the higher side."
  • "ARIS Express​ is free."
  • More ARIS BPA Pricing and Cost Advice →

  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of ARIS BPA are its flexibility and reporting.
    Top Answer:ARIS has different licensing mechanisms for different modules, but they are perpetual licenses. So you pay once. It is a mid-range product in terms of licensing costs. So, it depends on what you want… more »
    Top Answer:I always miss an execution module that is better than the current one. The current one is called ARIS Process Governance, and it's mostly focused on setting up internal workloads for ARIS and the… more »
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Ranking
    Views
    6,942
    Comparisons
    5,251
    Reviews
    20
    Average Words per Review
    475
    Rating
    8.7
    Views
    9,054
    Comparisons
    6,871
    Reviews
    24
    Average Words per Review
    525
    Rating
    8.2
    Comparisons
    ServiceNow logo
    Compared 24% of the time.
    Camunda logo
    Compared 16% of the time.
    Appian logo
    Compared 9% of the time.
    Microsoft Power Apps logo
    Compared 7% of the time.
    GitHub CoPilot logo
    Compared 2% of the time.
    Also Known As
    ARIS, ARIS BPM
    Pegasystems, SmartBPM
    Learn More
    Pega
    Video Not Available
    Overview

    ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

    What makes the difference?

    • The most comprehensive platform for process excellence in the market
    • Easy to use
    • Covers business & IT architecture from all angles
    • Full flexibility and >100 diagram types
    • Customer-driven development based on best practices
    • Strong partner ecosystem

    ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    Sample Customers
    Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    REVIEWERS
    Financial Services Firm28%
    Manufacturing Company13%
    Comms Service Provider13%
    Retailer5%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Government11%
    Computer Software Company11%
    Manufacturing Company10%
    REVIEWERS
    Computer Software Company32%
    Financial Services Firm29%
    Comms Service Provider9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company7%
    Government7%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise8%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    REVIEWERS
    Small Business8%
    Midsize Enterprise15%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise74%
    Buyer's Guide
    ARIS BPA vs. Pega BPM
    April 2024
    Find out what your peers are saying about ARIS BPA vs. Pega BPM and other solutions. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    ARIS BPA is ranked 6th in Business Process Management (BPM) with 64 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. ARIS BPA is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Sparx Systems Enterprise Architect, Camunda and BiZZdesign HoriZZon, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and GitHub CoPilot. See our ARIS BPA vs. Pega BPM report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.