We performed a comparison between ArcSight ESM and Fortinet FortiSIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ArcSight ESM is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management. Fortinet FortiSIEM users like its advanced agents and effective correlation capabilities. Reviews say FortiSIEM excels at anomaly reporting and threat hunting. ArcSight ESM users have recommended improvements in training, speed, and data administration. Fortinet FortiSIEM could benefit from better integration guides, more flexible reporting, and reduced resource consumption. Users also suggest adding more AI capabilities and improving database monitoring.
Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. Some FortiSIEM customers consider Fortinet support to be satisfactory and efficient, while others were unhappy and thought the engineers could be more knowledgeable.
Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. Some FortiSIEM users found it effortless to install within a day or two. Nonetheless, others encountered difficulties regarding CPU and memory requirements, as well as a lengthier deployment time.
Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. FortiSIEM is generally regarded as reasonably priced and competitive. However, FortiSIEM may still be deemed costly in developing markets.
ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. Fortinet FortiSIEM has consistently delivered a positive return on investment for businesses.
"The AI and ML of Azure Sentinel are valuable. We can use machine learning models at the tenant level and within Office 365 and Microsoft stack. We don't need to depend upon any other connectors. It automatically provisions the native Microsoft products."
"The ability of all these solutions to work together natively is essential. We have an Azure subscription, including Log Analytics. This feature automatically acts as one of the security baselines and detects recommendations because it also integrates with Defender. We can pull the sysadmin logs from Azure. It's all seamless and native."
"You can fine-tune the SOAR and you'll be charged only when your playbooks are triggered. That is the beauty of the solution because the SOAR is the costliest component in the market today... but with Sentinel it is upside-down: the SOAR is the lowest-hanging fruit. It's the least costly and it delivers more value to the customer."
"The UI-based analytics are excellent."
"I like the unified security console. You can close incidents using Sentinel in all other Microsoft Security portals, when it comes to incident response."
"We can use Sentinel's playbook to block threats. It covers all of the environment, giving us great visibility."
"What is most useful, is that it has a good connection to the Microsoft ecosystem, and I think that's the key part."
"We didn't have anything similar. So, it really provides value from the incidents and automation point of view. The overview of the security fabric is most valuable."
"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector."
"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."
"The user interfaces are quite good and speedy."
"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."
"Very good real-time reporting with a good dashboard."
"The filters and the ability to do what you want are the most valuable features. There is nothing that you cannot do in this solution. It has all the features, which makes it very dynamic."
"I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive."
"We use ArcSight ESM for log analysis and security alerts. It warns us of threats and then helps us conduct a forensic investigation of a cyber attack or internal incident after it happens."
"The ability to write my own parsers for the devices that are not supported by Fortinet is the most valuable feature."
"We find the solution to be stable."
"FortiSIEM helped us discover all the threats at the time that were attacking the IT services of the company. We now have multiple-level authentication."
"Both the collecting logs and duo correlation are valuable features for us."
"Some of our customers who use this solution have seen improvement in their connection with load balancing on both connections."
"The most valuable feature is the anomaly-reporting alarms."
"The most valuable feature of Fortinet FortiSIEM is the user and entity behave as analytics(UEBA). This feature mixes your data and provides useful information based on the behavior of the targeted."
"There are things like dashboards and reports (pre-configured and custom) that let me know that things are operating the way they should be, and when they are not."
"They're giving us the queries so we can plug them right into Sentinel. They need to have a streamlined process for updating them in the tool and knowing when things are updated and knowing when there are new detections available from Microsoft."
"The product can be improved by reducing the cost to use AI machine learning."
"We do see continuous improvement all the time, however, I haven't got a specific feature that is lacking or not well designed."
"If their UI was a bit more streamlined and easy to find when I need it, then that would be a great improvement."
"They could use some kind of workbook. There is some limitation doing the editing and creating the workbook."
"There is room for improvement in entity behavior and the integration site."
"If I see an alert and I want to drill down and get more details about the alert, it's not just one click. In other SIEM tools, you just have to click the IP address of the entity and they give you the complete picture. In Sentinel, you have to write queries or use saved queries to get details."
"Microsoft should improve Sentinel, considering that from the legacy systems, it cannot collect logs."
"There could be more API features for extracting logs on different devices included in the product."
"The customer experience could be improved."
"ArcSight ESM is not easy to use and it should be integrated with other tools that have infrastructure capabilities."
"The roadmap is not clear."
"It is quite complex and could use a better UI. So the improvement would be a simplification. It is pretty complicated to use. The architecture is not complex but the setup and use are."
"It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate."
"The way that scaling is set up isn't very cost-effective."
"The tool should improve its UI. It also should make data more searchable."
"The nodes on our network did not comply with the SIEM solution. They use a different format parking log."
"There could be more AI features included in the product."
"The support of the product changed recently, and I don't think it's for the better. They should work to improve the support they offer to clients."
"The log collection and configuration management are not great."
"The solution needs to do a better job with third party integration. Right now, that's lacking on the solution. I specifically am talking about the AWS environment. Most of the AWS environment products do not have that capability to integrate."
"Our customers are noticing configuration available in the GUI interface and I think that they should be equal."
"Sometimes, if there are changes made by a user on a database server, it can be difficult to get that information on the fly. I would like to see a situation where once I specify a user with the database server I need, and with the changes they have performed on that, I don't need to continue my search pattern to drill down just to get the information."
"FortiSIEM needs to expand its integration with third-party vendors. I don't know if Forcepoint has been added, but there were limited resources for integrating Forcepoint solutions when we implemented FortiSIEM. It integrates well with other Fortinet products and solutions from established cybersecurity companies like Palo Alto but doesn't integrate with some of the newer vendors."
More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →
ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Fortinet FortiSIEM is ranked 8th in Security Information and Event Management (SIEM) with 63 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Fortinet FortiSIEM is rated 7.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Fortinet FortiSIEM writes "It's cheaper than other solutions with the same features but lacks integration with many third-party vendors". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas Fortinet FortiSIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, LogRhythm SIEM and Wazuh. See our ArcSight Enterprise Security Manager (ESM) vs. Fortinet FortiSIEM report.
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We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
