BMC TrueSight Operations Management and Splunk AppDynamics compete in the IT operations management and application performance monitoring space. BMC TrueSight appears to have a slight edge in integration and event management capabilities, whereas Splunk AppDynamics excels in application performance tracking and user experience.
Features: BMC TrueSight Operations Management is known for its robust platform with integrated monitoring, seamless integration, and providing holistic views for event and service management. It supports the monitoring of diverse assets globally and offers customization through Knowledge Modules. Splunk AppDynamics offers real-time transaction insights, comprehensive business transaction tracking, and customizable dashboards, making it effective for identifying bottlenecks and resolving performance issues.
Room for Improvement: BMC TrueSight Operations Management could benefit from improved pricing flexibility and a simpler implementation process, with enhancements needed in reporting and cloud monitoring. Users find its licensing costs high and infrastructure setup complex. Splunk AppDynamics could improve agent management, end-user monitoring, and integrating with new technologies. Its complex pricing models can be a barrier for smaller organizations, requiring focus on ease of deployment and intuitive interfaces.
Ease of Deployment and Customer Service: BMC TrueSight is primarily deployed on-premises and praised for integration capabilities, although it requires a technical team for complex installations, with decent customer service that could benefit from faster response times. Splunk AppDynamics offers flexible deployment across public, hybrid, and private clouds, though customer service feedback varies, suggesting a need for quicker resolutions.
Pricing and ROI: BMC TrueSight, though costly, provides comprehensive monitoring and extensive capabilities, offering significant value over time especially with 24/7 support. Splunk AppDynamics is considered expensive but delivers measurable ROI, particularly in application performance and transaction tracking, despite its daunting licensing model. Both products, although premium-priced, offer operational savings and efficiency gains that can validate the investment.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.
AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.
What are the key features of AppDynamics?In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.
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