New Relic vs Splunk AppDynamics comparison

New Relic and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. New Relic is ranked #4 with an average rating of 7.9, while Splunk is ranked #3 with an average rating of 8.2. New Relic holds a 4.4% mindshare in APM, compared to Splunk’s 3.7% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.

New Relic

Read 163 New Relic reviews

12,842 Views
9,888 Comparison Views

94% willing to recommend

Splunk AppDynamics

Read 258 Splunk AppDynamics reviews

12,780 Views
9,841 Comparison Views

91% willing to recommend

New Relic

Splunk AppDynamics

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 23, 2025

Splunk AppDynamics and New Relic both compete in the application performance monitoring and management sector. Splunk AppDynamics has the edge due to its superior diagnostic capabilities, including granular performance monitoring and transaction insights.

Features: Splunk AppDynamics offers features such as stack trace visibility, transactional awareness, and JVM monitoring, which help users identify and resolve complex issues. New Relic is known for real-time performance monitoring, business transaction tracking, and comprehensive reports that swiftly identify bottlenecks.

Room for Improvement: Users suggest Splunk AppDynamics could improve with better network monitoring integration, a more intuitive UI, and enhanced support for the latest technologies. For New Relic, improvements could include better data privacy control, refining its alerting system, and more granular transaction insights, alongside a more flexible pricing structure.

Ease of Deployment and Customer Service: Splunk AppDynamics is preferred for its flexible deployment across environments like on-premises and hybrid cloud, with highly responsive customer service. New Relic, mainly in public and hybrid clouds, is valued for its easy implementation and robust customer service, although its pricing is seen as complex.

Pricing and ROI: Splunk AppDynamics is often seen as costly but justified by its detailed monitoring solutions that deliver significant ROI. New Relic offers varied pricing options, including a free tier for basic functionalities, but costs can rise sharply with feature scaling, making larger deployments potentially expensive.

To learn more, read our detailed New Relic vs. Splunk AppDynamics Report (Updated: December 2025).

Buyer's Guide

New Relic vs. Splunk AppDynamics

December 2025

Download the complete report

Helped 879,371 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.7

New Relic enhances performance through reduced response times and server needs, improving troubleshooting and efficiency, despite higher premium costs.

Sentiment score

6.5

Investments in Splunk AppDynamics improve productivity, software quality, troubleshooting, and operational efficiency, enhancing customer satisfaction and reducing costs.

There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.

ArjunSharma

Senior Software Engineer at a computer software company with 1,001-5,000 employees

One of the metrics that helped as a return on investment was the ability to detect issues faster and troubleshoot more quickly, which in turn helped to achieve a much better service level agreement with customers.

Aditya Krishnakumar

Senior SRE Engineer at SentinelOne

For more quotes and insights, download the New Relic report

Overall, as a production gatekeeper, we achieve at least 50% efficiency immediately, with potential savings ranging from 60 to 70% as well, reinforcing why it is a popular tool in the banking industry.

DevendraKumar1

Technology lead at Infosys

According to errors, exceptions, and code-level details related to their application performance on a daily basis, the application development team tries to help with Splunk AppDynamics to reduce errors and exceptions, which helps the end users get application availability and feel more confident.

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

To understand the magnitude of it, when the company asked to replace Splunk AppDynamics with another tool, I indicated that for the proposed tool, we would need five people to do the analysis that Splunk AppDynamics enables me to do.

Konstantinos Michailidis

Digital Performance Tester at Amdocs

For more quotes and insights, download the Splunk AppDynamics report

Customer Service

Sentiment score

7.5

New Relic's customer service is praised for professionalism, responsiveness, and expert guidance, with high satisfaction and prompt support.

Sentiment score

7.2

Splunk AppDynamics is praised for responsive customer service, though some complex issue resolutions need improvement.

If I drop an email to them, they will respond quickly to my email.

Vamsi Busa

Senior DevOps Engineer at a tech vendor with 10,001+ employees

Customer support from New Relic is very good, and we rarely need to create support tickets.

ArjunSharma

Senior Software Engineer at a computer software company with 1,001-5,000 employees

Issues that could be solved quickly sometimes take longer because they go around in circles.

Pietro Dell'Erba

Head of API at a marketing services firm with 11-50 employees

For more quotes and insights, download the New Relic report

AppDynamics is much more helpful.

Eduardo Gallardo

Director of Technical Part at NOS SGPS

We got a contact, an account manager, to work directly with for technical support.

NagadevanMuthusamy

Performance Engineer at a pharma/biotech company with 10,001+ employees

They help us resolve any issues raised by our team relating to operations, application instrumentation, or any other issues.

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

For more quotes and insights, download the Splunk AppDynamics report

Scalability Issues

Sentiment score

7.7

New Relic efficiently scales, integrates with all environments, and manages large data volumes without performance issues, offering easy deployment.

Sentiment score

7.3

AppDynamics is scalable and adaptable, though costly for small enterprises, with seamless scalability and effective monitoring capabilities.

We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.

ArjunSharma

Senior Software Engineer at a computer software company with 1,001-5,000 employees

For more quotes and insights, download the New Relic report

We have reached maximum capacity in our tier, and extending capacity has not been cost-effective from Splunk's perspective.

reviewer2674446

Senior Principal, Enterprise Architect at a computer software company with 201-500 employees

I would rate the scalability of Splunk AppDynamics as a nine out of ten.

Konstantinos Michailidis

Digital Performance Tester at Amdocs

I assess how Splunk AppDynamics scales with the growing needs of my organization as good, since we are growing and adding more servers.

reviewer2756163

Development Operations Engineer at a retailer with 10,001+ employees

For more quotes and insights, download the Splunk AppDynamics report

Stability Issues

Sentiment score

7.9

New Relic is praised for reliability, efficiently handling workloads with occasional minor issues that are quickly resolved.

Sentiment score

7.8

Splunk AppDynamics is praised for reliability and stability, with minimal downtime despite occasional glitches or isolated performance concerns.

No quotes available

For more quotes and insights, download the New Relic report

It is necessary to conduct appropriate testing before deploying them in production to prevent potential outages.

reviewer2674446

Senior Principal, Enterprise Architect at a computer software company with 201-500 employees

There are no issues or bugs with the 20.4 version; it is very stable with no functionality or operational issues.

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Splunk AppDynamics is superior to any alternative, including Dynatrace.

DevendraKumar1

Technology lead at Infosys

For more quotes and insights, download the Splunk AppDynamics report

Room For Improvement

New Relic users seek better pricing, privacy, UI simplicity, integration, analytics, mobile support, configurability, and documentation.

Users want better integration, modern UI, improved network monitoring, cloud support, and user-friendly navigation in Splunk AppDynamics.

Using real-time data, if there are any malicious patterns or something happening, they can identify those.

Hari Rajendiran

Platform Software Engineer 4 at Nexthink

Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.

Aditya Krishnakumar

Senior SRE Engineer at SentinelOne

When there is a component or UI customization, having a smart AI agent to guide users on customizing New Relic would significantly ease the process.

ArjunSharma

Senior Software Engineer at a computer software company with 1,001-5,000 employees

For more quotes and insights, download the New Relic report

Splunk AppDynamics does not support the complete MELT framework, which includes metrics, events, logging, and tracing for the entire stack.

reviewer2674446

Senior Principal, Enterprise Architect at a computer software company with 201-500 employees

If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems.

Muhammad Zeeshan Siddiqui

Head of Technology and Services at arwentech

A good integration with Splunk would be very interesting, as Splunk is a good product for logs, and that part is currently missing in Splunk AppDynamics.

Eduardo Gallardo

Director of Technical Part at NOS SGPS

For more quotes and insights, download the Splunk AppDynamics report

Setup Cost

Enterprise buyers have mixed views on New Relic pricing, citing cost-effectiveness but noting complexity and variable costs.

Enterprise buyers should consider AppDynamics' complex pricing and value for monitoring, despite it being more expensive than alternatives.

Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.

ArjunSharma

Senior Software Engineer at a computer software company with 1,001-5,000 employees

For more quotes and insights, download the New Relic report

We completed a three-year deal for Splunk and for AppDynamics, which costs millions of dollars.

reviewer2756163

Development Operations Engineer at a retailer with 10,001+ employees

Customers have to pay a premium price, however, they receive considerable value from the product.

Muhammad Zeeshan Siddiqui

Head of Technology and Services at arwentech

All these solutions at the moment are cheap, but it is like paying for insurance; you pay insurance to avoid major damage.

reviewer2674446

Senior Principal, Enterprise Architect at a computer software company with 201-500 employees

For more quotes and insights, download the Splunk AppDynamics report

Valuable Features

New Relic offers easy installation, real-time insights, and integrates seamlessly to enhance performance monitoring and incident management.

AppDynamics provides comprehensive monitoring and diagnostics tools for optimizing application performance and enhancing infrastructure visibility.

Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.

Pietro Dell'Erba

Head of API at a marketing services firm with 11-50 employees

New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.

Aditya Krishnakumar

Senior SRE Engineer at SentinelOne

New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.

ArjunSharma

Senior Software Engineer at a computer software company with 1,001-5,000 employees

For more quotes and insights, download the New Relic report

We have multiple tools, but end users prefer to use Splunk AppDynamics because their portal navigation is very simple and clear.

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

The real user monitoring and digital experience monitoring effectively track actual user experience with the applications, including page loading, interaction time for both desktop and mobile applications.

Mohammed Hassan

Regional Director at iSecureMind

This is the best feature because, although you can't monitor a whole application at once, Splunk AppDynamics gives you the option that if there is any failure—simple failure regarding anything set up as per our use cases—you will get an alert.

DevendraKumar1

Technology lead at Infosys

For more quotes and insights, download the Splunk AppDynamics report

Categories and Ranking

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Ranking in IT Infrastructure Monitoring

8th

Ranking in IT Operations Analytics

3rd

Ranking in Mobile APM

3rd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

163

Ranking in other categories

Network Monitoring Software (9th), Cloud Monitoring Software (5th), AIOps (4th)

Splunk AppDynamics

Ranking in Application Performance Monitoring (APM) and Observability

3rd

Ranking in IT Infrastructure Monitoring

6th

Ranking in IT Operations Analytics

2nd

Ranking in Mobile APM

1st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

258

Ranking in other categories

Container Monitoring (3rd)

Mindshare comparison

As of December 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 4.4%, down from 8.1% compared to the previous year. The mindshare of Splunk AppDynamics is 3.7%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Splunk AppDynamics	3.7%
New Relic	4.4%
Other	91.9%

Application Performance Monitoring (APM) and Observability

Q&A Highlights

SystemsEngineer234z

Principal Enterprise Systems Engineer at a healthcare company with 10,001+ employees

Dec 10, 2020

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not found one capable to give me solutions they all report you have a problem but you need to figure out what the problems is. So we have decided to develop our own AI and it is not only monitoring OSI layer 1 -3 but layer 1-8 as well it give you a solution what has been wrong based on delays in transactions combined with security. We have deployed this now across healthcare in the USA as well Airports but it is working on every industry and working in a SaaS solution. But if I have a chose between the tools you mentioned, Dynatrace is the best choose it is easy to install and has a great interface. Also it has almost no configuration.

See all answers

Featured Reviews

ArjunSharma

Senior Software Engineer at a computer software company with 1,001-5,000 employees

Continuous monitoring has improved incident response and supports data driven performance tuning

For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorithms from New Relic, and while the New Relic dashboards and UI are customizable, they can sometimes lead to a clumsy behavior. A smart AI assistance to organize our dashboards and explain features and functionalities can be a wish-to-have feature to help us leverage what New Relic offers. As I mentioned earlier regarding wish-to-have features, New Relic can improve by incorporating more AI insights. When there is a component or UI customization, having a smart AI agent to guide users on customizing New Relic would significantly ease the process. This helps users who possess a technology-specific skill set and might find a learning curve overwhelming when using complex applications like New Relic or other performance-related tools.

Read full review

DevendraKumar1

Technology lead at Infosys

Has enabled us to detect issues instantly through alerts and monitor every service from a single dashboard

Splunk requires significantly more improvements compared to Splunk AppDynamics, specifically regarding the licensing aspect. Splunk renews licenses every six months, which is inconvenient. It would be better to have a one-year license to avoid needing to update keys constantly, which can only occur on weekends, making it a burdensome task. Although Splunk is better for certain use cases, Splunk AppDynamics is broader in functionality. Specifically, I want enhancements related to creating dashboards not only for logs or minor services but also for configuration levels, allowing us to check configurations immediately without manually opening the entire code when exceptions arise—a feature I wish to see improved in Splunk, although it may not be necessary for Splunk AppDynamics.

Read full review

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

879,371 professionals have used our research since 2012.

Answers from the Community

SystemsEngineer234z

Principal Enterprise Systems Engineer at a healthcare company with 10,001+ employees

Dec 8, 2020

Any advice about APM solutions?

2 out of 5 answers

reviewer802371

Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees

Oct 20, 2020

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

Read full answer

reviewer1352679

IT Technical Architect at a insurance company with 5,001-10,000 employees

Oct 20, 2020

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitoring. We maintain critical processing on our mainframe so there was a desire to include this in our transaction trace. Due to a highly mature ELK implementation, we are not trying to incorporate log analytics into solution buy may consider in the future. We had AppD, Dynatrace, New Relic, and CA Wily all in house at the time of our evaluation. We eliminated Datadog due to a lack of real user monitoring and AppD based on experience and licensing. Between Dynatrace and New Relic, Dynatrace won based on the automation, integrated AI, support for "old" techs, and confidence we could eliminate multiple APM and infra monitoring tools. I would not include products like BigPanda, MoogSoft, in this analysis. They are not monitoring solutions but event correlation solutions. You will need additional monitoring products to capture data and feed them. Having said that if you cannot consolidate tools you will likely need to purchase an event solution to make sense of all the alarms. We did evaluate these products but with Dynatrace AI did not feel the business value was there for the investment. Here's a quick pro/con list on Dynatrace & New Relic from our analysis. New Relic Pros: Insights is an awesome product and capability. Lots of capabilities and plugins to extend data collection. The APM dashboard is aesthetically pleasing and intuitive. Good training and documentation are available to support the product. New Relic Cons: Requires lots of manual configurations to implement and support. Insights product requires an investment of time to achieve value. Licensing is a nightmare as there is virtually no transparency in what you are being charged for. Lack of solution to consolidate alerts across implementation other than significant investment in insights to manually achieve this. Dynatrace Pros: Very simple to implement and maintain with out of the box automation which supports modern (cloud/Kubernetes) and "old" (mainframe). In-app chat is helpful. High integration of infra and APM data for full-stack observability and engineering. Topology and trace discovery is more reliable than other products or our CMDB. Synthetics are easy to set up for any user. AI-assisted problem analysis on the trace discovery streamlines troubleshooting. AI includes "events" in an analysis like VMotion, deployment events. Have not done yet but looking to leverage monitoring as code for a fully integrated and automated delivery pipeline. See keptn.sh open source project. Dynatrace Cons: User SQL lacks some functions of NRQL for user analysis. Host, process, and service data is not available to query within the product. Alarm processing lacks some granular controls. The Plug-in library is less robust. Good luck with your decision!

Read full answer

See all 5 answers

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

Retailer

Financial Services Firm

27%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	65

By reviewers
Company Size	Count
Small Business	55
Midsize Enterprise	36
Large Enterprise	193

Questions from the Community

Any advice about APM solutions?

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

New Relic is priced on the higher side. Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic, which resulted in moving to open-sourc...

See all answers

What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

What is your experience regarding pricing and costs for AppDynamics?

I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...

See all answers

What needs improvement with AppDynamics?

The solution is available at an inflated cost.

See all answers

Comparisons

Dynatrace vs New Relic

Compared 11% of the time

Datadog vs New Relic

Compared 8% of the time

Elastic Observability vs New Relic

Compared 5% of the time

Azure Monitor vs New Relic

Compared 4% of the time

Sentry vs New Relic

Compared 3% of the time

More New Relic Competitors

Dynatrace vs Splunk AppDynamics

Compared 12% of the time

Datadog vs Splunk AppDynamics

Compared 8% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 7% of the time

Grafana vs Splunk AppDynamics

Compared 3% of the time

SolarWinds Server and Application Monitor vs Splunk AppDynamics

Compared 3% of the time

More Splunk AppDynamics Competitors

Product Reports

Buyer's Guide

New Relic

December 2025

Download New Relic product report

Buyer's Guide

Splunk AppDynamics

December 2025

Download Splunk AppDynamics product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?

Real-time Performance Monitoring: Offers immediate insights into application behavior.
Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
Adaptable Dashboards: Customizable views for better data interpretation.

How does AppDynamics benefit users?

Improved Incident Resolution: Faster problem detection and solution implementation.
Enhanced Application Performance: Real-time monitoring optimizes system operations.
Comprehensive Visibility: Provides a full view of application infrastructure.
Informed Decision Making: Detailed analytics guide performance improvements.
Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

New Relic vs. Splunk AppDynamics

December 2025

Free Report: New Relic vs. Splunk AppDynamics

Find out what your peers are saying about New Relic vs. Splunk AppDynamics and other solutions. Updated: December 2025.

DOWNLOAD NOW

879,371 professionals have used our research since 2012.

See our New Relic vs. Splunk AppDynamics report.

See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best IT Operations Analytics vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.