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Apigee vs IBM API Connect vs Kong Gateway Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Apigee improves API management, enhances security, and boosts sales, despite costs, by monetizing digital assets and supporting collaborations.
Sentiment score
5.9
IBM API Connect saves time and costs, enhances integration, and improves ROI, though microservices' profitability is still unclear.
Sentiment score
6.2
Kong Gateway Enterprise scales cost-effectively, enabling quick API delivery and efficient problem detection, with free community accessibility.
Reducing development hours from eighty to four for an API was possible due to reusing existing scripts from DataPower.
Software Engineer IV at Royal Cyber Inc.
I have seen a return on investment from using IBM API Connect, as we created multiple plans based on customer usage.
Works at a outsourcing company with 5,001-10,000 employees
 

Customer Service

Sentiment score
6.3
Apigee's customer support is mixed, valued for responsiveness but criticized for delays and disparities in service attention.
Sentiment score
6.2
IBM API Connect's support is responsive and knowledgeable but can be slow, lacking documentation with varied customer service experiences.
Sentiment score
6.9
Kong Gateway Enterprise's support is responsive and capable, with some feedback on response times and communication improvements needed.
They are responsive and provide assistance even during production issues.
Integration Solution Architect at a manufacturing company with 10,001+ employees
The customer service and support are cooperative and effective in providing insights and solutions during challenges.
Architect at a tech services company with 10,001+ employees
In the past two years, I have been experiencing less assistance.
consultant at Allstate
Support is excellent when it comes to APIC.
Software Engineer IV at Royal Cyber Inc.
Support is extremely good, especially with Sev 1 issues.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
The technical support from Kong Gateway Enterprise would be rated about eight, as we missed local technical support.
Enterprise Architect at El Al
 

Scalability Issues

Sentiment score
7.5
Apigee scales efficiently and flexibly, handling high traffic well, though cost challenges may arise with increased use.
Sentiment score
7.3
IBM API Connect offers scalable API management, supporting large transactions and customizable deployments, making it ideal for enterprises.
Sentiment score
6.9
Kong Gateway Enterprise offers scalable integration for diverse environments, excelling in deployments but facing some geographical licensing limitations.
Adding extra Cassandra databases is complex.
Senior Consultant at a tech services company with 10,001+ employees
With container versions, scaling up or down the gateways deployed into pods is a two to three-minute task for the operations team.
Software Engineer IV at Royal Cyber Inc.
It is distributed among IBM MQ, IBM Ace, IBM DataPower, and IBM API Connect.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
IBM API Connect's scalability is good, as you can handle it easily similar to how you manage cloud providers.
Works at a outsourcing company with 5,001-10,000 employees
The scalability of this solution would be rated about eight or nine.
Enterprise Architect at El Al
 

Stability Issues

Sentiment score
8.0
Apigee is stable and reliable, with rare downtime and strong performance supported by Google Cloud, ideal for complex enterprise needs.
Sentiment score
7.3
IBM API Connect is highly stable and reliable, with minimal issues, especially improved in recent versions, despite initial concerns.
Sentiment score
7.9
Kong Gateway Enterprise is rated highly for stability, with users praising its reliable performance and improved documentation.
Apigee is stable, and we have had the system running on Apigee servers for more than four years without any stability issues.
Senior Consultant at a tech services company with 10,001+ employees
The runtime engine for the APIC Gateway is still a DataPower component, which has been stable in the industry for about fifteen years.
Software Engineer IV at Royal Cyber Inc.
If it is functioning well, you won't have a bad experience and your application becomes more reliable.
Works at a outsourcing company with 5,001-10,000 employees
 

Room For Improvement

Users desire better role-based access, Git integration, automation, pricing, analytics, documentation, and technical support in Apigee.
IBM API Connect requires improvements in integration, usability, scalability, support, monetization, documentation, flexibility, and cost-effectiveness across environments.
Kong Gateway Enterprise needs improvements in pricing, connectivity, usability, documentation, API features, integration, and intuitive scaling options.
Apigee only allows validation of transactions up to a four-hour period, which requires manual hovering over the date and time.
Integration Solution Architect at a manufacturing company with 10,001+ employees
Analytics is one of the areas needing enhancement, specifically more visibility and control over traffic to improve capacity management and high availability.
Senior Consultant at a tech services company with 10,001+ employees
Apigee should also incorporate these capabilities, especially in the on-premises version.
Architect at a tech services company with 10,001+ employees
Examples include the lack of connectivity to MQ.
Software Engineer IV at Royal Cyber Inc.
You need to know when traffic peaks, so use auto-scaling when traffic comes.
Works at a outsourcing company with 5,001-10,000 employees
Connectivity to MQ is not available in IBM API Connect.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
Security is a major concern, especially with new security architecture coming into place.
Business Consultant at Ernst & Young
More plugins for additional integrations would be helpful and openness for traditional development languages, such as .NET, because many enterprises are looking for .NET solutions or incorporating with .NET solutions.
Enterprise Architect at El Al
 

Setup Cost

Apigee is costly and complex, ideal for medium to large enterprises with comprehensive features justifying its subscription-based pricing.
IBM API Connect is pricey, favoring larger enterprises, but negotiating with IBM can reduce costs for smaller businesses.
Kong Gateway Enterprise pricing is competitive, with varying costs, and a cost-benefit analysis is recommended for specific needs.
Apigee is perceived as slightly costly compared to other tools in the market.
Integration Solution Architect at a manufacturing company with 10,001+ employees
Apigee is high-priced, suitable for large enterprises where the benefit aligns with the cost.
Senior Consultant at a tech services company with 10,001+ employees
Apigee is costlier compared to other solutions.
Founder at EAIESB
Pricing depends on how many instances run across environments.
Software Engineer IV at Royal Cyber Inc.
 

Valuable Features

Apigee offers robust API management with analytics, security, customization, scalability, and user-friendly features, enhancing enterprise decision-making.
IBM API Connect provides secure, efficient API management with advanced analytics, multi-cloud support, and intuitive functionality for enterprises.
Kong Gateway Enterprise offers scalability, security, seamless Kubernetes integration, and customization, enhancing API management with a user-friendly dashboard.
It provides all the necessary capabilities for current technologies, enabling communication and translation between protocols, along with supporting stringent security features.
Architect at a tech services company with 10,001+ employees
The features for API security have been significant with Apigee.
Senior Consultant at a tech services company with 10,001+ employees
Apigee provides catalog management, onboarding of new customers, an API portal, and security features.
Founder at EAIESB
It offers significant development efficiency, reducing man-hours from eighty to four when creating APIs.
Software Engineer IV at Royal Cyber Inc.
We can add some policies to provide extra security, protect your backend, validate the consumers, and analyze based on the traffic limit to throw things out.
Works at a outsourcing company with 5,001-10,000 employees
IBM API Connect has a designer and CLI features which can be used to completely automate the API.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
The most valuable features of Kong Gateway Enterprise are its seamless integration with Kubernetes and cloud, many plugins that can be incorporated in a solution, and its incorporation with low-code function systems.
Enterprise Architect at El Al
Price is not a concern for us, but based on our experience working with financial institutions, maintainability and security are the primary concerns and areas they focus on.
Business Consultant at Ernst & Young
 

Mindshare comparison

As of April 2026, in the API Management category, the mindshare of Apigee is 8.1%, down from 14.4% compared to the previous year. The mindshare of IBM API Connect is 4.8%, down from 6.3% compared to the previous year. The mindshare of Kong Gateway Enterprise is 5.6%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Mindshare Distribution
ProductMindshare (%)
Apigee8.1%
Kong Gateway Enterprise5.6%
IBM API Connect4.8%
Other81.5%
API Management
 

Featured Reviews

IM
consultant at Allstate
Apigee empowers effective API management while needing improvements in technical support
There is room for improvement with Apigee as OPDK private cloud enhancements have stopped, focusing only on Apigee hybrid and Apigee X, with Google no longer adding new features to OPDK private cloud. I am not currently utilizing AI in the private cloud with Apigee, but I'm unsure about hybrid and Apigee X.
SM
Works at a outsourcing company with 5,001-10,000 employees
Have addressed performance challenges while benefiting from flexible subscription models and reliable user access
To improve IBM API Connect, based on customer experience, you could work on latency. You can increase scalability and availability. If you're connecting with any other cloud, it connects to the infrastructure which needs to be managed with the customers and cloud providers, so if you have a setup, we can handle it easily. I have faced latency issues on the server, related to our management. If you need to stabilize your server based on peak traffic, you need to configure the scalability model. You need to know when traffic peaks, so use auto-scaling when traffic comes. If the application is not in use, the value should be zero, and it starts from zero. Based on customer experience, the value will increase, and when there is no customer servicing, the peak would be reduced, making the value remain zero. Following this approach, you should be able to optimize costs and satisfy customer experience.
ES
Enterprise Architect at El Al
Seamless integration and efficient security boost API management capabilities
More plugins for additional integrations would be helpful and openness for traditional development languages, such as .NET, because many enterprises are looking for .NET solutions or incorporating with .NET solutions. I mostly missed local resellers or partners that we could use within our enterprise, because it was difficult for some tech personnel to work with remote tech support.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
10%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
18%
Insurance Company
11%
Computer Software Company
8%
Manufacturing Company
6%
Financial Services Firm
16%
Computer Software Company
10%
Manufacturing Company
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise65
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise61
By reviewers
Company SizeCount
Small Business8
Large Enterprise20
 

Questions from the Community

How does Apigee differ from Azure API Management?
Apigee offers both cloud-based and on-prem options while Microsoft Azure API Management currently only offers a clou...
Which is better - Apigee or Amazon API Gateway?
Amazon API Gateway is a platform that supports the creation and publication of API for web applications. The platform...
What is your experience regarding pricing and costs for IBM API Connect?
I do not handle the pricing, setup cost, and licensing details.
What needs improvement with IBM API Connect?
We are relatively new to IBM API Connect, so I do not have significant improvements to suggest at this time.
What is your primary use case for IBM API Connect?
My main use case for IBM API Connect is to connect APIs more quickly. A specific example of how I use IBM API Connect...
How does Kong Enterprise compare with Mulesoft Anypoint API Manager?
The Mulesoft Anypoint API Manager was designed with its users in mind. Though it is a reasonably complex piece of sof...
What do you like most about Kong Enterprise?
The tool's feature that I find most beneficial is rate limiting. In our usage, especially in the financial sector, we...
What needs improvement with Kong Enterprise?
Bringing in additional features to Kong Gateway Enterprise would not necessarily help it. Improving the existing feat...
 

Overview

 

Sample Customers

Adobe, advance.net, Amadeus, AT&T, Bechtel, Belly, Burberry, Chegg, Citrix, Dell, eBay, Equifax, GameStop, First Data, Globe, HCSC, Intralinks, Kao, Meredith, Mitchell, Orange, Pearson
Heineken, Tine, Finologee, Axis Bank
Cargill, Zillow, Ferrari, WeWork, Healthcare.gov, Yahoo! Japan, Giphy, SkyScanner
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Google and others in API Management. Updated: March 2026.
885,444 professionals have used our research since 2012.