Find out what your peers are saying about Microsoft, Salesforce, Zoho and others in CRM.
| Product | Mindshare (%) |
|---|---|
| Amdocs CRM | 0.5% |
| Microsoft Dynamics CRM | 2.6% |
| Salesforce Sales Cloud | 2.1% |
| Other | 94.8% |
| Product | Mindshare (%) |
|---|---|
| Salesforce Service Cloud | 10.6% |
| Microsoft Dynamics CRM | 13.0% |
| Zendesk | 8.2% |
| Other | 68.2% |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 13 |
| Large Enterprise | 25 |
Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
