Amazon Route 53 and IBM NS1 Connect are leading solutions in the DNS management and traffic policy sector. Amazon Route 53 appears to have an edge because of its integration with AWS services, appealing to users familiar with this ecosystem.
Features: Amazon Route 53 provides a scalable DNS management service, integrating seamlessly with other AWS services. It supports DNS failover and latency-based routing, essential for maintaining service reliability. IBM NS1 Connect is known for its robust DNS automation features and real-time telemetry, supported by its Filter Chain capability for geo-load balancing.
Room for Improvement: Amazon Route 53 users desire improved handling of multiple requests, comprehensive security options, and more detailed cost calculators. It also needs better integration with on-premises infrastructure. IBM NS1 Connect could enhance its monitoring reliability, simplify the configuration of its Filter Chain, and improve UI customization to better meet its users' needs.
Ease of Deployment and Customer Service: Amazon Route 53 is noted for its seamless deployment across different cloud environments, with high customer service ratings, particularly for those with business support plans. Speed of support on lower-tier plans is a concern. IBM NS1 Connect, mainly used in public cloud environments, is praised for its responsive technical support, though its quality depends on the support tier.
Pricing and ROI: Amazon Route 53 offers a competitive pay-per-use pricing model. Some users find its pricing structure complex but valuable. IBM NS1 Connect is seen as fair, providing excellent ROI through its feature-rich offerings, including automation and telemetry, which enhance performance and reliability.
The main factors are time-saving and security, even if the cost is slightly higher.
Amazon's customer support is very good with a quick response time.
Amazon services are very stable, and there are few problems.
They provide a normal developer level of support, and within twenty-four hours for non-critical issues, which is acceptable for us.
We haven't faced any scalability issues, thanks to its integration with AWS services.
Amazon Route 53 is scalable as I use automation with YML files to handle scalability needs, and it works well.
Scalability became more challenging as they expanded the product line.
We use auto-scaling groups to manage load.
I have not seen any hiccups or issues with Amazon Route 53.
I have not experienced any outages or downtime.
There could be improvements in the configuration process, particularly in the options provided during setup, such as subdomain configurations and certificate management.
They need to ensure that the threats reported on are actual threats.
Error tracing could be made more intuitive.
Route 53 is more expensive.
The pricing of Route 53 is slightly higher compared to other services, however, it is justified by its high availability and reliability.
They do not alert on non-actionable items, making their alerts reliable and focused on concerns that matter.
I find Amazon Route 53 valuable for its ability to manage DNS records and efficiently route traffic with features like failover routing and geolocation routing.
It aids in better DNS management and facilitates routing to internal services that can identify IP addresses.
| Product | Market Share (%) |
|---|---|
| Amazon Route 53 | 7.3% |
| IBM NS1 Connect | 1.1% |
| Other | 91.6% |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 9 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
Amazon Route 53 is a highly available and scalable cloud Domain Name System (DNS) web service. It is designed to give developers and businesses an extremely reliable and cost effective way to route end users to Internet applications by translating names like www.example.com into the numeric IP addresses like 192.0.2.1 that computers use to connect to each other. Amazon Route 53 is fully compliant with IPv6 as well.
Why
In a 24/7 world, customers demand applications, websites, and content that load instantly and are always on. When those connections are unreliable or slow, businesses don’t meet customer expectations, causing customers to leave. When that occurs, revenue may suffer.
What
IBM NS1 Connect delivers the high-performance, reliable, secure network connectivity that businesses need to meet increasingly sophisticated customer expectations. Leveraging a global network with a 100% uptime SLA, IBM has the capacity and scale to meet the needs of any business. IBM NS1 Connect takes performance to the next level, powering the sophisticated needs of enterprises with complex network infrastructures.
How
IBM NS1 Connect provides network connectivity solutions that give networking teams the visibility, control and automation needed to help ensure your business stays online by steering traffic to the ideal network connections for any given moment. IBM NS1 Connect also enables IT teams to identify network performance anomalies through deep insights into DNS data flows, allowing them to identify configuration problems or network issues that affect performance so they can quickly resolve them.
Details
IBM NS1 Connect is a managed service that provides authoritative, premium DNS and advanced, customizable traffic steering that improves application performance and network resilience. Revenue-generating applications require authoritative DNS resolution to keep critical applications and websites online. Unless your DNS infrastructure is always-on and resilient, network reliability and user experience will suffer, your network reliability may suffer, resulting in poor user experiences if revenue-generating critical applications and websites are not online. IBM NS1 Connect’s always-on, API-first architecture provides fast, secure connections to users anywhere in the world with premium DNS and advanced, customizable traffic steering. It also enables your IT teams to efficiently monitor networks, deploy changes and conduct routine maintenance.
IBM NS1 Connect uses the Domain Name System (DNS) to ensure that websites and applications are:
Designed for enterprises looking to optimize their DNS performance, IBM NS1 Connect is a managed service delivering authoritative DNS and advanced traffic steering that improves application performance and network resilience and provides fast, secure connections to users anywhere in the world. NS1 Connect streamlines DNS management by automating both simple and complex DNS configuration tasks via API and preconfigured integrations, so you can spend more time on higher-value work.
IBM NS1 Connect is delivered through our unified delivery platform. The cloud-based platform gives networking teams the visibility, control and automation needed to help ensure your business stays online by steering traffic to the ideal network connections for any given moment. IBM NS1 Connect solutions also enable IT teams to identify network performance anomalies through deep insights into DNS data flows, allowing them to identify configuration problems or network issues that affect performance so they can quickly resolve them.
For enterprises looking to further optimize DNS performance, IBM NS1 Connect offers rich DNS data analytics to streamline the identification of the root cause of anomalies within traffic.
IBM NS1 Connect Features
IBM NS1 Connect helps enterprises modernize and optimize networking infrastructure to provide customers with faster connections to websites, applications, services and content.
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