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Amazon Lex vs IBM Watson Assistant comparison

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2,088 views|1,686 comparisons
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3,991 views|3,430 comparisons
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Pricing and Cost Advice
  • "The platform itself costs us less than $5000 annually and is taking care of 1 million requests from end-users."
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    Questions from the Community
    Top Answer:It helps context control natively so that you can manage the context immediately without the need for custom code.
    Top Answer:The setup is very easy; you can provision a Lex environment in 30 minutes. The pricing was also the cheapest. With Amazon Lex, you pay for what you use. It is charged based on the number of voice or… more »
    Top Answer:AWS Lex has a complex web integration. It has fewer deployment channels. Lex is not multilingual and supports only English. The preparation of the data set is complicated; the utterances and entities… more »
    Top Answer:IBM Watson Assistant is by far the best platform for easily building a chatbot. This solution provides you with a step-by-step process on how to create one, making it exceptionally easy to use. Very… more »
    Ranking
    Views
    2,088
    Comparisons
    1,686
    Reviews
    1
    Average Words per Review
    1,042
    Rating
    9.0
    Views
    3,991
    Comparisons
    3,430
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
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    Overview

    Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”).

    Speech recognition and natural language understanding are some of the most challenging problems to solve in computer science, requiring sophisticated deep learning algorithms to be trained on massive amounts of data and infrastructure. Amazon Lex democratizes these deep learning technologies by putting the power of Amazon Alexa within reach of all developers. Harnessing these technologies, Amazon Lex enables you to define entirely new categories of products made possible through conversational interfaces.

    Watson Assistant is IBM's AI product that lets you build, train, and deploy conversational interactions into any application, device, or channel. Most chatbots try to mimic human interactions, which can frustrate users when a misunderstanding arises. Watson Assistant is more.

    Offer
    Learn more about Amazon Lex
    Learn more about IBM Watson Assistant
    Sample Customers
    Ryanair, Electronic Caregiver, HubSpot, Capital One
    American Airlines, UBank, Bitly, Eurobits
    Top Industries
    VISITORS READING REVIEWS
    Comms Service Provider27%
    Computer Software Company16%
    Financial Services Firm11%
    Media Company10%
    VISITORS READING REVIEWS
    Comms Service Provider32%
    Computer Software Company19%
    Financial Services Firm8%
    Government5%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise19%
    Large Enterprise62%

    Amazon Lex is ranked 1st in Chatbot Development Platforms with 1 review while IBM Watson Assistant is ranked 2nd in Chatbot Development Platforms. Amazon Lex is rated 9.0, while IBM Watson Assistant is rated 0.0. The top reviewer of Amazon Lex writes "Extremely stable with great speech recognition and helpful technical support". On the other hand, Amazon Lex is most compared with Google Dialogflow, Rasa and Microsoft Azure Language Understanding, whereas IBM Watson Assistant is most compared with Google Dialogflow, Rasa, Microsoft Azure Language Understanding and ServiceNow Virtual Agent.

    See our list of best Chatbot Development Platforms vendors.

    We monitor all Chatbot Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.