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Amazon CloudWatch vs Microsoft System Center comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Amazon CloudWatch offers cost savings and control, aiding compliance but challenges remain in quantifying returns during cloud migrations.
Sentiment score
8.3
Microsoft System Center boosts efficiency, saves costs through automation and internal task handling, achieving ROI in eight months.
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
 

Customer Service

Sentiment score
7.4
Amazon CloudWatch support is generally praised for responsiveness and expertise, though experiences and costs vary by support package.
Sentiment score
4.9
Microsoft System Center support is appreciated but criticized for slow response times, regional dependencies, and cost concerns.
While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
As a partner, I cannot create a ticket directly; I have to involve the end user's email to create one, so using the Software Assurance ID to create a ticket directly is not possible, making it very challenging for me.
 

Scalability Issues

Sentiment score
7.7
Amazon CloudWatch is praised for its scalability, managing large workloads effortlessly and adapting to diverse performance monitoring needs.
Sentiment score
7.5
Microsoft System Center is highly scalable, managing thousands of endpoints efficiently, yet requires careful resource consideration for optimal performance.
Amazon CloudWatch's scalability is managed by AWS.
Microsoft System Center is scalable, allowing integration even if I have different sites.
 

Stability Issues

Sentiment score
8.1
Amazon CloudWatch is reliable and stable, though users experience occasional logging delays and minor complexities in query customization.
Sentiment score
7.8
Microsoft System Center is valued for its maturity and stability, performing reliably with manageable bugs and efficient update resolutions.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
 

Room For Improvement

Amazon CloudWatch needs enhancements in customization, log management, pricing, integrations, data visibility, and user interface for better performance.
Microsoft System Center needs improved third-party integration, simplified installation, enhanced performance, user interface updates, and better documentation.
When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage.
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
The disadvantage of Microsoft System Center is related to the many integrated services; if one service is failing, then all features will be affected.
 

Setup Cost

Amazon CloudWatch pricing is usage-based, often cost-effective, but may increase with data use and custom metrics.
Microsoft System Center is pricey, with annual fees and potential savings from SQL Server, rated 5-7 on affordability.
Overall, the pricing of Amazon CloudWatch is very expensive.
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
 

Valuable Features

Amazon CloudWatch offers metrics, alerts, automation, and analytics with seamless AWS integration, scalability, and third-party service support.
Microsoft System Center offers comprehensive endpoint management with integration, automation, monitoring, and ease of use in Windows environments.
Being an inbuilt solution from AWS, it saves time on installation, setup, and maintenance.
The best features of Amazon CloudWatch need to improve visibility into the network because when using hundreds of network resources such as transit gateway, VPNs, routers, route tables, and firewalls, it does not give many details in a structured manner.
I like its filtering capability and its ability to give the cyber engine insights.
In Microsoft System Center, all the features are integrated already, whereas in ManageEngine, you have to license each feature individually to access those features.
 

Categories and Ranking

Amazon CloudWatch
Ranking in Cloud Monitoring Software
11th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
47
Ranking in other categories
Application Performance Monitoring (APM) and Observability (13th), Log Management (16th)
Microsoft System Center
Ranking in Cloud Monitoring Software
19th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Application Infrastructure (13th)
 

Mindshare comparison

As of October 2025, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 2.3%, down from 2.7% compared to the previous year. The mindshare of Microsoft System Center is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
Amazon CloudWatch2.3%
Microsoft System Center0.4%
Other97.3%
Cloud Monitoring Software
 

Featured Reviews

Rahul Kundu - PeerSpot reviewer
Proactively address issues with seamless monitoring while enhancing custom metrics functionality
We use CloudWatch for monitoring and logging. It helps us monitor our applications' performance, particularly in ensuring that every API hit returns a response within four seconds, which is our SLA. We also monitor invocation errors in Lambda and use CloudWatch alerts to notify us of any issues…
Carl Palapal - PeerSpot reviewer
Provides comprehensive system management with effective deployment and integration capabilities
The advantages of Microsoft System Center are significant, and I have seen other products as well. As far as advantages are concerned, they have PXE deployment, which is good for deploying operating systems, such as Windows client systems including Windows 10 and Windows 11. Since it is a Microsoft product, all the patches are proprietary, making it easier to deploy. In Microsoft System Center, all the features are integrated already, whereas in ManageEngine, you have to license each feature individually to access those features. The automated features of Virtual Machine Manager are very useful; it automates as long as the policy that I have created is in line with the objective, especially the templates when I'm going to deploy. Regarding endpoint management, Microsoft System Center is very helpful; it has integrated endpoint protection deployment, allowing me to handle endpoint configuration, system deployment, and patch deployment, making it an all-in-one stop shop for managing and configuring end clients. The impact of using Microsoft System Center is significant; it gives me a whole picture of my environment, making it easy to get inventory details regarding applications and hardware, providing full visibility of my setup within the organization.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
10%
University
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise24
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
Overall, the pricing of Amazon CloudWatch is very expensive.
What needs improvement with Amazon CloudWatch?
Apart from traceability of network resources, Amazon CloudWatch needs to be more interoperable with other tools because many companies are starting to use AI-based dashboards. When using third-part...
What needs improvement with Microsoft System Center?
The disadvantage of Microsoft System Center is related to the many integrated services; if one service is failing, then all features will be affected. For example, with site configuration, when one...
 

Also Known As

No data available
MS System Center
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Kassen_rztliche Vereinigung Nordrhein, Magyar Telekom Nyrt., Adeka, QualCare, Aeriandi, UniCredit Bank d.d., Mostar, Allianz Australia Ltd., Grupo Familia
Find out what your peers are saying about Amazon CloudWatch vs. Microsoft System Center and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.