Try our new research platform with insights from 80,000+ expert users

Alluvio Aternity vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio Aternity
Ranking in Application Performance Monitoring (APM) and Observability
31st
Ranking in Mobile APM
4th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
38
Ranking in other categories
Digital Experience Monitoring (DEM) (7th)
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Ranking in Mobile APM
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Network Monitoring Software (10th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of September 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio Aternity is 0.5%, up from 0.4% compared to the previous year. The mindshare of New Relic is 5.1%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
New Relic5.1%
Alluvio Aternity0.5%
Other94.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Caillin Peacock - PeerSpot reviewer
Enables us to be a lot more agile and proactive in troubleshooting endpoint issues thanks to accurate UX scoring
There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score. A lot of tools will do a similar thing, but they will do it indirectly and it's not always relevant. The Aternity score is on the money pretty much every time. The Digital Experience Index (DXI) feature is also very valuable. We've incorporated it into the KPIs for our endpoint team. We can use that as a benchmark to improve our goals and our environment, and for ongoing life cycle improvement.
Hari Rajendiran - PeerSpot reviewer
Has improved monitoring efficiency with robust alerting and automation features
The best features in New Relic include its numerous API integrations and a good source of support. The support is excellent, and they provide blogs and forums. There is something called NRQL, New Relic Query Language, which can be used to query many things and retrieve data. Using API calls allows you to automate and pull a dashboard out of it, making manipulation easily done. These are some things I have done with New Relic as an end customer. It reduces the operational overhead. Your data is monitored end to end, which could be directly linked with the SLA and SLO. That is the main thing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to monitor crash and health event issues at a user level"
"The infrastructure data, especially the CPU and memory data, is per second, which makes it outstanding as compared to other solutions. Its licensing cost is very low for us."
"As a financial institution, we have a lot of applications that are either written internally or bought from a vendor and customized for us. Having a tool that lets us monitor specific transactions in those applications allows us to focus on the transactions that are important to the business."
"There are also built-in activities that let you measure things like preview mail, open address book, and send mail. Those are the activities that we are able to get measurements on, and those are things we have not seen in other software monitoring tools."
"The data collected by the agents on each end point is the most valuable feature for us."
"Desktop monitoring, and being able to understand the performance of applications that runs on the desktop."
"It is useful for working out whether there are any issues in the network or between the endpoints. It is also useful for working out any performance issues. It has been useful for a lot of stuff around Teams. Our customers like to know what's happening with Teams when they call in. It is helpful for easily profiling users. It records all the applications that are being used for each user, and you can see what users are doing. It is very good in terms of performance. You don't have to wait forever to try and get reports or results. It is quite quick to get everything that you need out of the software."
"The most valuable feature of Alluvio Aternity is the compiling and displaying of end-user data so that we can utilize it to troubleshoot proactively."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"We like the performance of the product."
"The solution is scalable, and it is easy because all the documentation is available."
"The APM feature is highly valuable as it can record session hosts, usage, and diagnose customer behaviors."
"The best features in New Relic include its numerous API integrations and a good source of support."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
 

Cons

"It all comes in pretty nice looking charts and things, but we have a hard time pulling out hard data, which is usually what you'll need if you're trying to be actionable."
"In terms of a new feature, it would be good if we could restrict a user to a specific application or server. We have several customers, and we have to set up one or two servers for each customer. We have to set up one server for production and one for the test environment. Each user at the customer level can see all applications and the data of all applications, which is not really useful and good. We should be able to restrict user access at the application level or server level."
"I would like to see more granular performance counters collected and viewable from the endpoints. That would be great."
"I would say the reporting capabilities of this product could use room for improvement."
"The thing that I think most companies like ourselves would want would be an easier way to customize custom scripts."
"We are waiting for the GA release of their agent. I hope they can do better when they release their endpoint agents. Right now, we are not able to measure some applications, core applications, because it's relying on a specific version of the agent and that agent has not come out yet and there's no ETA. I would like to see them speed up time to market when they release agents."
"Some of the dashboarding and reporting on the analytics side could be improved. I think they realize it. Obviously, some of the desktop monitoring metrics always can be improved."
"Right now, the user information being displayed by Aternity is received from AD. Ideally, we would like to see integration with other sources for user information, like other databases, so we are not limited to AD."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"It is very difficult to award the service level cycles at an endpoint level."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"They should bring the pricing down to be more competitive."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
 

Pricing and Cost Advice

"I thought the price for Alluvio Aternity was reasonable, but we had difficulty selling it in our market due to the minimum number of agents required for deployment, which I believe was around 500."
"Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
"The solution's price is pretty comparable to the industry."
"You have to purchase it for 12 months, which is an issue because a lot of our customers are on a per-user-per-month type billing. There are a few additional costs. A lot of customers only get the essential licenses, and then they get what they call the application add-ons on top. They have to pay depending on how many customers and applications they want to monitor."
"We always try to reduce costs and purchase the Alluvio Aternity Essentials license."
"It's not a cheap product. There are no two ways about that. If you compare it with a couple of the other solutions operating in the space, it might be on the slightly more expensive side, but it is one of those tools where, once you've got it, you understand the true value. You will get that money back."
"Its licensing cost is very low. That's one of the reasons why we have kept it for so long. We get more than a 70% discount on the maintenance licenses. Its cost is very low for us, but if you buy it new, it would be much more expensive at the retail price."
"Pricing is a bit high. Don't take that as the "be all, end all"."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"The pricing is fine."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"Because of budget, we are not using the mobile app part of this tool."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
867,497 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
25%
Government
10%
Manufacturing Company
9%
Computer Software Company
7%
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise4
Large Enterprise32
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise60
 

Questions from the Community

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
What is your experience regarding pricing and costs for Aternity?
The solution's price is pretty comparable to the industry.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
 

Comparisons

 

Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Alluvio Aternity vs. New Relic and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.