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Alluvio Aternity vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio Aternity
Ranking in Application Performance Monitoring (APM) and Observability
32nd
Ranking in Mobile APM
4th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
38
Ranking in other categories
Digital Experience Monitoring (DEM) (6th)
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
6th
Ranking in Mobile APM
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Network Monitoring Software (18th), IT Infrastructure Monitoring (12th), IT Operations Analytics (3rd), Cloud Monitoring Software (5th), AIOps (5th)
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio Aternity is 0.5%, up from 0.5% compared to the previous year. The mindshare of New Relic is 6.1%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Caillin Peacock - PeerSpot reviewer
Enables us to be a lot more agile and proactive in troubleshooting endpoint issues thanks to accurate UX scoring
There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score. A lot of tools will do a similar thing, but they will do it indirectly and it's not always relevant. The Aternity score is on the money pretty much every time. The Digital Experience Index (DXI) feature is also very valuable. We've incorporated it into the KPIs for our endpoint team. We can use that as a benchmark to improve our goals and our environment, and for ongoing life cycle improvement.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features for us are the Incident Management dashboard, Application Status dashboard, and Activity Analysis UI."
"The dashboards of this platform are the most valuable, especially the Desktop Health dashboard."
"The detailed level of information you are able to get on the complete environment all of the way down to a specific machine."
"Alluvio Aternity is stable."
"The item we use the most and what upper management wants is the SLA reports. It's a good summary of how the applications are performing over time from month to month."
"All of it, but it depends on who the end user is. The folks that support the applications, like the signatures that we've developed, it gives them feedback on their application performance."
"It is a tool that helps me check users' computers really quickly without having a help desk administrator logging in and doing analysis. Anyone who has access to Aternity, including our support team, can log onto Aternity and do a quick, basic analysis."
"We could resolve issues that they had been facing for months or years. They had been having the same issues, the same performance problems, whether it was Excel taking a long time to load, or network instability, or voice call problems, and we would fix it in minutes, in front of them in a meeting, with absolute confidence. It would just blow their minds."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The integration and configuration of New Relic is straightforward and easy."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The solution is scalable, and it is easy because all the documentation is available."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"One of the most outstanding features of any APM tool is the anomaly detection part."
"The most valuable features are the dashboards and tracing."
"The product's initial setup phase was very easy."
 

Cons

"The licensing model doesn't suit the market we are in and has room for improvement."
"We are waiting for the GA release of their agent. I hope they can do better when they release their endpoint agents. Right now, we are not able to measure some applications, core applications, because it's relying on a specific version of the agent and that agent has not come out yet and there's no ETA. I would like to see them speed up time to market when they release agents."
"For me, the biggest problem is the price. It is not so much about how much it costs. It is about Aternity only giving you 12 months upfront. So, you got to purchase it for 12 months. A lot of our customers are on a per-user-per-month type billing. They are all OPEX rather than CAPEX. It would be a lot better for our customers if there was an option available for OPEX so that it is billed on a monthly basis than a yearly basis. They've got only Windows agents. They don't actually have mobile agents. It would be a lot better if they could also integrate Android and iOS because then we can start pulling steps and performance management out of users' mobile devices. That's the biggest addition I would suggest at the moment. A lot of our customers have desktops as well as tablets or mobile devices. We should be able to monitor that stuff as well."
"I can see the location and computer model and I can see a bunch of different attributes. But one thing I can't see is the Internet Explorer version."
"The solution is available at a higher price than other solutions."
"Being able to add custom monitoring to dashboards would be nice. Right now, if you want to monitor the value of a registry key on your systems, to get that added into the dashboard you have to reach out to Aternity so they can start looking for that value. It would be interesting if that were more of a self-serve function."
"I would like to see more granular performance counters collected and viewable from the endpoints. That would be great."
"The thing that I think most companies like ourselves would want would be an easier way to customize custom scripts."
"New Relic needs to improve is the user data schema."
"Compared to their competitors, they are missing some features at the moment."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"We have had issues with our agents going offline."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
 

Pricing and Cost Advice

"The price for Alluvio Aternity is favorable."
"Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
"In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going... The current, on-prem solution is probably a fair price."
"You have to purchase it for 12 months, which is an issue because a lot of our customers are on a per-user-per-month type billing. There are a few additional costs. A lot of customers only get the essential licenses, and then they get what they call the application add-ons on top. They have to pay depending on how many customers and applications they want to monitor."
"It's not a cheap product. There are no two ways about that. If you compare it with a couple of the other solutions operating in the space, it might be on the slightly more expensive side, but it is one of those tools where, once you've got it, you understand the true value. You will get that money back."
"The pricing is fair."
"It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
"Pricing is a bit high. Don't take that as the "be all, end all"."
"The solution is less expensive than AppNeta."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"The pricing is fine."
"This solution required a license and it is better than some other competitors."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Government
11%
Manufacturing Company
9%
Computer Software Company
8%
Educational Organization
19%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
What is your experience regarding pricing and costs for Aternity?
The solution's price is pretty comparable to the industry.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Comparisons

 

Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Alluvio Aternity vs. New Relic and other solutions. Updated: July 2025.
861,170 professionals have used our research since 2012.