We performed a comparison between ITRS Geneos and Alluvio Aternity based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: ITRS Geneos is the preferred choice over Alluvio Aternity due to its highly customizable and flexible monitoring capabilities, real-time and proactive monitoring, and powerful application monitoring tool. It also has a reasonable pricing model, good customer service and support, and provides various benefits to its users. On the other hand, Alluvio Aternity has limitations in terms of customizable reporting options, detailed performance counters, and database monitoring, and has mixed experiences with pricing and licensing.
"There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score."
"The ability to monitor crash and health event issues at a user level"
"The application response time. That's what our business has been having a problem with."
"Aternity easily provides visibility of all the endpoint machines to my clients."
"Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
"Alluvio Aternity is stable."
"The most valuable feature of Alluvio Aternity is the compiling and displaying of end-user data so that we can utilize it to troubleshoot proactively."
"The ability to quickly utilize the dashboard to gather information is valuable from a DXI perspective."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"Custom script toolkits"
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"I would say the reporting capabilities of this product could use room for improvement."
"The solution's downloadable reports could be improved."
"Right now, the user information being displayed by Aternity is received from AD. Ideally, we would like to see integration with other sources for user information, like other databases, so we are not limited to AD."
"I can see the location and computer model and I can see a bunch of different attributes. But one thing I can't see is the Internet Explorer version."
"Signature development process requires deep technical expertise in the application and in the use of their studio tools that help you create it."
"The other place for improvement, as an on-prem, non-SaaS customer, is that the system administration and management in Aternity are very difficult. They've even told me that most of their support calls come in due to configuration and system administration on their on-prem. Their on-prem solution is not easy to use."
"When it comes to what is called creating signatures, it's not easy for a non-coding person for desktop applications. You need to run the recording and you need to have some exposure and knowledge. That is an area where they can improve. For web applications, they have the Web Activity Creator and that's an awesome and easy tool. Anybody can use it and capture the signatures. With the desktop applications it's a little more cumbersome and difficult."
"I would like to get more granular detail. In regards to defining the applications and activities upfront, that can be challenging. Simplifying that would be a big win. One of the things that I know they are already working on is a verbose mode."
"I would like better access to the data that is being collected."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
Alluvio Aternity is ranked 21st in Application Performance Monitoring (APM) and Observability with 37 reviews while ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews. Alluvio Aternity is rated 8.4, while ITRS Geneos is rated 8.2. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and Splunk Enterprise Security, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Prometheus. See our Alluvio Aternity vs. ITRS Geneos report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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