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Alibaba Cloud vs Stratoscale [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (11th)
Stratoscale [EOL]
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Salahuddin Shaikh - PeerSpot reviewer
Site Reliability Engineer at EPAM Systems
Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.
The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.
RB
Server and Storage Platform Team Lead at Invesco US
I like the automation and self-healing features
SDDC. Speed to market. Automation and self-healing. Oracle engine. Google and Azure API. Still implementing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use, cheaper than other solutions, and more secure."
"It is a scalable product. So, scaling up or scaling down is possible."
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"It's easy to use, cheaper than other solutions, and more secure."
"When comparing solutions such as GCP, which is the same as Alibaba Cloud, and others such as Amazon AWS and Azure, Alibaba Cloud is the preferred solution in China."
"The cost of hosting the solution is very reasonable; it's quite inexpensive and the solution is very secure."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"Automation and self-healing."
"We hired a third company to stress test the system and it was above and beyond in terms of what we expected."
"We efficiently move resources between major engineering projects."
 

Cons

"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"Alibaba Cloud needs to increase availability in Thailand."
"The flexibility of the solution could be improved."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"The support offered by the tool is ridiculous."
"I would not recommend the solution to others."
"If you want more accuracy, stability, and 24/7 customer support, primarily relying on the SDKs and APIs, you should think twice."
"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"We never had an issue with stability, but when we implemented the product, there were certain places where we weren't sure that they are completely aligned with our goals, in terms of how we use the system to get there."
"Initial setup was complex at the beginning as the system was still lacking some important features, while every new release required a full reinstallation."
"Oracle engine. Google and Azure API."
 

Pricing and Cost Advice

"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"Alibaba Cloud is cheaper."
"I don't know the exact cost. It is cheaper than AWS."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The cost is better than similar solutions."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"The solution's pricing is the same as AWS'."
"The product is not that expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
9%
Comms Service Provider
9%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your primary use case for Alibaba Cloud?
I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...
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Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
SanDisk, Orange, Merck, NTT, Troy Cable, Bezeq, Tieto, Neen, Ofek Cloud Technologies, APA IT, Netkom, SOS Surveillance, Futong, WeBank, Team Netsol
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Google and others in Infrastructure as a Service Clouds (IaaS). Updated: April 2026.
893,221 professionals have used our research since 2012.