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Alibaba Cloud vs NTT Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
9th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
NTT Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
21st
Average Rating
5.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.4%, down from 12.0% compared to the previous year. The mindshare of NTT Cloud is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Alibaba Cloud5.4%
NTT Cloud1.2%
Other93.4%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Famir Shah - PeerSpot reviewer
Chief Operating Officer at Merchuian Solutions
Performance and availability of services need improvement
NTT Cloud needs to analyze feature offerings from AWS and Azure. Additionally, they should do marketing and be more vocal about the services. They should further ensure the availability of the services as well. I rate NTT Cloud a three out of ten. In comparison, AWS and Azure are easier to fit into the environment in terms of reliability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable product. So, scaling up or scaling down is possible."
"When comparing solutions such as GCP, which is the same as Alibaba Cloud, and others such as Amazon AWS and Azure, Alibaba Cloud is the preferred solution in China."
"We use the product for storage and as a VPN."
"It is easy to set up."
"We use the solution's AI features for data analysis."
"We cut our costs significantly by migrating our infrastructure to the cloud, and Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"Alibaba also offers a lot of flexibility compared to Google Cloud, where you can only use Google's Tools."
"ECS is the most valuable feature of the solution."
"The pricing and services that surround the solution are great, and if we need to find a partner in a country where they do not have a cloud, they will help us find that partner, which is a level of service that solutions such as Amazon and Oracle do not offer."
"The initial setup process is more accessible than one of its competitors."
 

Cons

"Alibaba Cloud's initial setup is somewhat complex."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"If you want more accuracy, stability, and 24/7 customer support, primarily relying on the SDKs and APIs, you should think twice."
"Alibaba Cloud needs to increase availability in Thailand."
"The solution’s user interface could be improved."
"I would not recommend the solution to others."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"The solution needs to provide a bigger portfolio of services. The solution could use more advanced monitoring."
"NTT Cloud’s performance could be better."
 

Pricing and Cost Advice

"Alibaba Cloud is cheaper."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"The solution's pricing is the same as AWS'."
"The cost is better than similar solutions."
"I don't know the exact cost. It is cheaper than AWS."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"I rate the product’s pricing a four out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
12%
Computer Software Company
8%
Financial Services Firm
8%
Outsourcing Company
12%
Insurance Company
10%
Construction Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
No data available
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
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Comparisons

 

Also Known As

No data available
OpSource IaaS Cloud, NTT IaaS Cloud
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Dai Nippon Printing Co. Ltd., DNP Information Systems Co. Ltd., Independent Data Services (Asia) Sdn. Bhd., Toshiba Corporation
Find out what your peers are saying about Alibaba Cloud vs. NTT Cloud and other solutions. Updated: September 2026.
919,088 professionals have used our research since 2012.