Alibaba Cloud vs NTT Cloud comparison

Alibaba and NTT DATA are both solutions in the Infrastructure as a Service Clouds (IaaS) category. Alibaba is ranked #8 with an average rating of 7.3, while NTT DATA is ranked #17 with an average rating of 3.0. Alibaba holds a 13.3% mindshare in ISI, compared to NTT DATA’s 0.8% mindshare. Additionally, 75% of Alibaba users are willing to recommend the solution, compared to 75% of NTT DATA users who would recommend it.

Alibaba Cloud

Read 19 Alibaba Cloud reviews

6,239 Views
6,239 Comparison Views

75% willing to recommend

NTT Cloud

Read 2 NTT Cloud reviews

437 Views
402 Comparison Views

75% willing to recommend

Alibaba Cloud

NTT Cloud

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Executive SummaryUpdated on Dec 16, 2024

NTT Cloud and Alibaba Cloud are competing cloud service providers in the cloud services sector. While NTT Cloud stands out for its competitive pricing and exceptional customer support, Alibaba Cloud holds the upper hand with its comprehensive feature set and satisfaction among tech buyers.

Features: NTT Cloud offers user-friendly management tools, strong data security, and simple interfaces appealing to businesses prioritizing ease of use. Alibaba Cloud provides extensive integration capabilities, a vast global network, and advanced analytics features catering to enterprises requiring complex, large-scale solutions.

Ease of Deployment and Customer Service: NTT Cloud is noted for its straightforward deployment and reliable customer service, ensuring fast setup and responsive support. Alibaba Cloud may require more in-depth learning but compensates with comprehensive global support and detailed documentation.

Pricing and ROI: NTT Cloud's competitive pricing offers a swift return on investment for cost-conscious companies. Alibaba Cloud, priced higher, may provide greater ROI for those leveraging its advanced technology and expansive capabilities.

To learn more, read our detailed Alibaba Cloud vs. NTT Cloud Report (Updated: July 2025).

Buyer's Guide

Alibaba Cloud vs. NTT Cloud

July 2025

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Helped 861,481 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alibaba Cloud

Ranking in Infrastructure as a Service Clouds (IaaS)

8th

Average Rating

7.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

NTT Cloud

Ranking in Infrastructure as a Service Clouds (IaaS)

17th

Average Rating

5.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 13.3%, up from 6.6% compared to the previous year. The mindshare of NTT Cloud is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Infrastructure as a Service Clouds (IaaS)

Featured Reviews

Min HtetOo

Chief Marketing Officer at Soft Intelligence

The solution is useful for application development, but the user interface and user experience must be improved

The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.

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Famir Shah

Chief Operating Officer at Merchuian Solutions

Performance and availability of services need improvement

NTT Cloud needs to analyze feature offerings from AWS and Azure. Additionally, they should do marketing and be more vocal about the services. They should further ensure the availability of the services as well. I rate NTT Cloud a three out of ten. In comparison, AWS and Azure are easier to fit into the environment in terms of reliability.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a scalable product. So, scaling up or scaling down is possible."

"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."

"We use the product for storage and as a VPN."

"We use the solution's AI features for data analysis."

"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."

"It's easy to use, cheaper than other solutions, and more secure."

"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."

"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."

More Alibaba Cloud pros

"The pricing and services that surround the solution are great. For example, if we need to find a partner in a country where they do not have a cloud, they will help us find that partner. Solutions such as Amazon and Oracle do not offer this level of service."

"The initial setup process is more accessible than one of its competitors."

Cons

"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."

"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."

"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."

"The solution’s user interface could be improved."

"Alibaba Cloud's initial setup is somewhat complex."

"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."

"The solution name is not favorable in some markets and could cause us some problems gaining customers."

"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."

More Alibaba Cloud cons

"The solution could use more advanced monitoring."

"NTT Cloud’s performance could be better."

Pricing and Cost Advice

"The product is not that expensive."

"Alibaba Cloud is cheaper."

"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."

"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"

"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."

"The solution's pricing is the same as AWS'."

"I don't know the exact cost. It is cheaper than AWS."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."

More Alibaba Cloud pricing and cost advice

"I rate the product’s pricing a four out of ten."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Manufacturing Company

11%

Financial Services Firm

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Alibaba Cloud?

ECS is the most valuable feature of the solution.

See all answers

What is your experience regarding pricing and costs for Alibaba Cloud?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.

See all answers

What needs improvement with Alibaba Cloud?

Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...

See all answers

What do you like most about NTT Cloud?

The initial setup process is more accessible than one of its competitors.

See all answers

What needs improvement with NTT Cloud?

NTT Cloud’s performance could be better.

See all answers

What advice do you have for others considering NTT Cloud?

See all answers

Comparisons

Microsoft Azure vs Alibaba Cloud

Compared 29% of the time

Google Cloud vs Alibaba Cloud

Compared 28% of the time

Amazon AWS vs Alibaba Cloud

Compared 15% of the time

Tencent Cloud vs Alibaba Cloud

Compared 12% of the time

Oracle Cloud Infrastructure (OCI) vs Alibaba Cloud

Compared 11% of the time

More Alibaba Cloud Competitors

Amazon AWS vs NTT Cloud

Compared 64% of the time

Microsoft Azure vs NTT Cloud

Compared 22% of the time

Xtium vs NTT Cloud

Compared 14% of the time

More NTT Cloud Competitors

Product Reports

Buyer's Guide

Alibaba Cloud

July 2025

Download Alibaba Cloud product report

Buyer's Guide

Infrastructure as a Service Clouds (IaaS)

June 2025

Download NTT Cloud product report

Also Known As

No data available

OpSource IaaS Cloud, NTT IaaS Cloud

Overview

Alibaba Cloud offers a comprehensive suite of cloud computing services to support growing enterprises worldwide, including data storage, relational databases, big-data processing, and content delivery networks.

Alibaba

NTT can help you cut the costs of what is typically the most expensive area of your infrastructure while ensuring business continuity by rationalizing, consolidating, and pruning servers, applications, and data centers, eliminating waste, redundancy, and underutilization. With NTT data center capabilities including data center assessment, rationalization/virtualization, planning and implementation, and disaster recovery and business continuity, you can simplify operations, ensure the availability and reliability of servers and devices, and reduce resources, energy, and facility costs.

NTT DATA

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint

Dai Nippon Printing Co. Ltd., DNP Information Systems Co. Ltd., Independent Data Services (Asia) Sdn. Bhd., Toshiba Corporation

Buyer's Guide

Alibaba Cloud vs. NTT Cloud

July 2025

Free Report: Alibaba Cloud vs. NTT Cloud

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