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Alibaba Cloud vs NTT Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
9th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
NTT Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
21st
Average Rating
5.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.4%, down from 12.0% compared to the previous year. The mindshare of NTT Cloud is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Alibaba Cloud5.4%
NTT Cloud1.2%
Other93.4%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Famir Shah - PeerSpot reviewer
Chief Operating Officer at Merchuian Solutions
Performance and availability of services need improvement
NTT Cloud needs to analyze feature offerings from AWS and Azure. Additionally, they should do marketing and be more vocal about the services. They should further ensure the availability of the services as well. I rate NTT Cloud a three out of ten. In comparison, AWS and Azure are easier to fit into the environment in terms of reliability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup phase was easy for me since I had a background in cloud products."
"The cost of hosting the solution is very reasonable; it's quite inexpensive and the solution is very secure."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"It is a scalable product. So, scaling up or scaling down is possible."
"When comparing solutions such as GCP, which is the same as Alibaba Cloud, and others such as Amazon AWS and Azure, Alibaba Cloud is the preferred solution in China."
"We use the solution to run VMs."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"The initial setup process is more accessible than one of its competitors."
"The pricing and services that surround the solution are great, and if we need to find a partner in a country where they do not have a cloud, they will help us find that partner, which is a level of service that solutions such as Amazon and Oracle do not offer."
 

Cons

"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"Alibaba Cloud needs to increase availability in Thailand."
"Customer support has a lot of room for improvement. There's just general documentation, general customer support, and general maturity of the processes are all lacking when compared to Amazon or Google."
"Alibaba Cloud's initial setup is somewhat complex."
"The flexibility of the solution could be improved."
"I would not recommend the solution to others."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"NTT Cloud’s performance could be better."
"The solution needs to provide a bigger portfolio of services. The solution could use more advanced monitoring."
 

Pricing and Cost Advice

"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"Alibaba Cloud is cheaper."
"The cost is better than similar solutions."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The product is not that expensive."
"I don't know the exact cost. It is cheaper than AWS."
"I rate the product’s pricing a four out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
12%
Computer Software Company
8%
Financial Services Firm
8%
Outsourcing Company
13%
Insurance Company
9%
Construction Company
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
No data available
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
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Comparisons

 

Also Known As

No data available
OpSource IaaS Cloud, NTT IaaS Cloud
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Dai Nippon Printing Co. Ltd., DNP Information Systems Co. Ltd., Independent Data Services (Asia) Sdn. Bhd., Toshiba Corporation
Find out what your peers are saying about Alibaba Cloud vs. NTT Cloud and other solutions. Updated: September 2026.
917,743 professionals have used our research since 2012.