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Alibaba Cloud vs NTT Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
NTT Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
20th
Average Rating
5.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.2%, down from 13.1% compared to the previous year. The mindshare of NTT Cloud is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Alibaba Cloud5.2%
NTT Cloud1.2%
Other93.6%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
it_user1295214 - PeerSpot reviewer
Principal Cloud Engineer at mavenit
Good stability and scalability with excellent additional services
The features that are on offer are pretty standard. The pricing and services that surround the solution are great. For example, if we need to find a partner in a country where they do not have a cloud, they will help us find that partner. Solutions such as Amazon and Oracle do not offer this level of service. The solution has quite good documentation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"Alibaba Cloud has lower costs and good support."
"The cost of hosting the solution is very reasonable; it's quite inexpensive and the solution is very secure."
"We cut our costs significantly by migrating our infrastructure to the cloud, and Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"Alibaba also offers a lot of flexibility compared to Google Cloud, where you can only use Google's Tools."
"I rate Alibaba Cloud's scalability an eight out of ten."
"It is easy to set up."
"The pricing and services that surround the solution are great, and if we need to find a partner in a country where they do not have a cloud, they will help us find that partner, which is a level of service that solutions such as Amazon and Oracle do not offer."
"The initial setup process is more accessible than one of its competitors."
 

Cons

"The solution should have more integration."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The solution’s user interface could be improved."
"The solution needs to improve its graphical user interface."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"Customer support has a lot of room for improvement. There's just general documentation, general customer support, and general maturity of the processes are all lacking when compared to Amazon or Google."
"The user experience must be improved."
"NTT Cloud’s performance could be better."
"The solution needs to provide a bigger portfolio of services. The solution could use more advanced monitoring."
 

Pricing and Cost Advice

"The product is not that expensive."
"I don't know the exact cost. It is cheaper than AWS."
"The solution's pricing is the same as AWS'."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"Alibaba Cloud is cheaper."
"The cost is better than similar solutions."
"I rate the product’s pricing a four out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
10%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
10%
Construction Company
10%
Insurance Company
10%
University
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
No data available
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
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Also Known As

No data available
OpSource IaaS Cloud, NTT IaaS Cloud
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Dai Nippon Printing Co. Ltd., DNP Information Systems Co. Ltd., Independent Data Services (Asia) Sdn. Bhd., Toshiba Corporation
Find out what your peers are saying about Alibaba Cloud vs. NTT Cloud and other solutions. Updated: August 2026.
910,479 professionals have used our research since 2012.