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Alfresco vs Interfacing Technologies Enterprise Process Center comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfresco
Ranking in Document Management Software
1st
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Enterprise Content Management (7th)
Interfacing Technologies En...
Ranking in Document Management Software
23rd
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
BI (Business Intelligence) Tools (143rd), Business Process Management (BPM) (68th), GRC (53rd), Quality Management Software (47th)
 

Mindshare comparison

As of March 2026, in the Document Management Software category, the mindshare of Alfresco is 11.7%, down from 12.7% compared to the previous year. The mindshare of Interfacing Technologies Enterprise Process Center is 1.2%. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
Alfresco11.7%
Interfacing Technologies Enterprise Process Center1.2%
Other87.1%
Document Management Software
 

Featured Reviews

Maria Giulia - PeerSpot reviewer
Senior Software Engineer at Wells Fargo
Streamlined document workflows have improved collaboration and supported compliant record management
Alfresco delivers an open, scalable, cloud-native content, process, and governance management suite. When it comes to document management, it is one of the best and top-notch solutions available. Alfresco helps us to quickly find and access information from anywhere on any device using web-based viewing tools. It is a very intelligent tool because it provides intelligent process management where integrated process and content service capabilities streamline content-centric processes and enable faster and more informed decision-making. I love the basic workflows that are easy enough for casual users to set up and utilize. Cloud synchronization capability provides a great way to share documents with third parties and to use as a backup system for critical documents. The best features Alfresco offers include the Alfresco mobile app, folder rules that are easy to set up, and the ability to make metadata assessment easier to automate. Easy customization and support from Alfresco are great advantages. We have been able to automate most of the repetitive tasks using folder rules and metadata automation, saving a lot of time and cost. Through the Alfresco mobile app, it makes it easy for those on the road to access, approve, and share documents, promoting collaboration. Deal flow processes run much more efficiently. Compliance needs are easily met in a cost-effective manner.
SantoshKulkarni1 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The digitalization of workflow, forms, operations, and business processes is also significant."
"Alfresco is a very good product that has very good inbuilt features, and at the same time, it is customizable and we can customize this product the way we want."
"The initial setup was straightforward, because Alfresco also provides a stack installer that includes the required supporting software."
"I like the ease of use, sections, and calendar."
"Alfresco is a great content service tool that can easily be integrated with any application and leveraged as a backend CMS or DM system."
"Alfresco has positively impacted my organization by improving information flow to the shop floor, enabling electronic filing of our parts and drawings, and increasing employee efficiency."
"My advice for others looking into using Alfresco is that it is a great content management tool that is very cost-effective, easy to use, and has a very intuitive user-friendly interface."
"I like the ease of use, sections, and calendar."
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
 

Cons

"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"Metadata, auto class, disposition log, and legal hold."
"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."
"We would like to see improvement in the numbers of documents that can be managed by the repository."
"Some of the user interface could be more intuitive, such as the new record category, where the expression is a term and not really a dynamically evaluated expression as it might imply."
"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"I feel the documentation needs a lot of improvement, especially for Activiti microservice adoption, which is sometimes frustrating or slows me down."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
 

Pricing and Cost Advice

"There are costs for any upgrade or additional functions."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"It is cheaper compared to head-to-head competitors."
"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
9%
Government
9%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
My experience with pricing, setup costs, and licensing is that Alfresco is very cheap and cost-effective.
What needs improvement with Alfresco?
One area where Alfresco can be improved is the ability to scan directly using Alfresco. Additionally, I would appreciate improvements especially when it comes to the ability to integrate with socia...
What is your primary use case for Alfresco?
My main use case for Alfresco is that I implemented Alfresco Content Services to solve complex enterprise problems for content service, record management, and process management. Using this tool, I...
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Also Known As

No data available
Enterprise Process Center
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
Find out what your peers are saying about Alfresco vs. Interfacing Technologies Enterprise Process Center and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.