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Box - Intelligent Content Management vs DocuShare comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box - Intelligent Content M...
Ranking in Enterprise Content Management
7th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
51
Ranking in other categories
Cloud Storage (4th), Digital Asset Management (2nd), Document Management Software (2nd), Content Collaboration Platforms (5th)
DocuShare
Ranking in Enterprise Content Management
28th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Enterprise Content Management category, the mindshare of Box - Intelligent Content Management is 4.3%, up from 4.3% compared to the previous year. The mindshare of DocuShare is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Box - Intelligent Content Management4.3%
DocuShare1.3%
Other94.4%
Enterprise Content Management
 

Featured Reviews

Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.
RW
Software Analyst at Altron
The new releases incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities
Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities. For instance, when you upload a document into DocuShare, you no longer need to set up templates to identify and extract important fields. The system automatically reads the document and identifies key information. For example, in a contract document between two entities, it can recognize the contract start date, end date, reference number, and other relevant details without manual intervention. This automated process streamlines document management. You should know your requirements and understand your environment, as well as the goals you want to achieve. Try out the demo first to see if it fits your needs and objectives before making a decision. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Awesome solution that works on many devices."
"They're the most compliant company we've ever encountered."
"Box - Intelligent Content Management stands out compared to most of the other platforms we have used, purely from the security standpoint."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"The ease of using Box on multi-platforms, including my phone and tablet, along with the collaboration features means I've been able to use it with my family (including my non-tech-savvy parents) for simple sharing, as well as with colleagues for team collaboration."
"Box is very user-friendly; more so than SharePoint."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"I like the ease of use."
"For one implementation, the full-text indexing of PDF documents and associated search were the most valuable features."
"Most of our customers experienced a stellar improvement in productivity, as documents are now centralized and user access levels are deployed to prevent users from opening and downloading confidential information."
"The software development kit can be customized."
"Features such as the search engine, workflows and customization are valuable to us."
 

Cons

"Box is extremely user friendly, however our clients have been having a hard time adjusting and understanding Box."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"I find it rather difficult to get in touch with someone, but typically once you do, they are able to provide assistance on whatever you need."
"The upload speed needs improvement."
"Better integration with other solutions is needed."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"The user interface could be improved."
"Technical Support is nonexistent if your licenses have gone beyond the one-year support program."
"Reports and integration with third-party applications can be improved."
 

Pricing and Cost Advice

"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"Box needs to improve with their pricing in terms of licensing costs."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"Better sign a full year's contract to get a discount."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"I believe Box is cheaper than SharePoint."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise13
Large Enterprise35
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan. We always suggest our clients do a month-to-month plan so that they have flexibility ...
What needs improvement with Box?
One aspect of Box - Intelligent Content Management that could be improved is the search functionality, which can occasionally be slow or less intuitive when locating specific files with large repos...
What is your primary use case for Box?
My main use case for Box - Intelligent Content Management is that it is a great and simple tool to use that we use every day, especially to manage our files and send and share files and collaborate...
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Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Lincoln Public Schools, West Orange School District, Tulane University, Niagara Catholic School District, Arig, Co-operative Financial Services, Mizuho Capital Markets Corporation, Volksbank Romania and Iron Mountain, Hammersmith Hospital, Holman Insurance Brokers Ltd., Kaiser Permanente, Convergys Inc., Honeywell, Universal Pictures, McGraw Hill Construction Information Group
Find out what your peers are saying about Box - Intelligent Content Management vs. DocuShare and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.