


Alert Logic MDR and Sweet Security are key players in the Managed Detection and Response space, with Sweet Security appearing superior in features, while Alert Logic excels in pricing and support satisfaction.
Features: Alert Logic MDR focuses on scalability, delivering comprehensive threat intelligence and quick response times. Sweet Security offers cloud-native security, ease of integration, and real-time visibility with automated threat response.
Room for Improvement: Alert Logic could enhance cloud-native capabilities, ease of integration, and automated threat response. Sweet Security may need to improve broader threat intelligence, quick incident response, and support for non-cloud environments.
Ease of Deployment and Customer Service: Alert Logic provides streamlined deployment and proactive support. Sweet Security ensures easy deployment in cloud environments, emphasizing efficient customer service and extensive documentation.
Pricing and ROI: Alert Logic offers competitive initial pricing with substantial ROI through its service package. Sweet Security involves higher initial costs but significant ROI due to minimized security incidents and savings through cloud-optimized solutions.
It has saved about 90% of our time.
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
CallStream helps us integrate and automate tasks.
I have seen a return on investment with Alert Logic MDR as it is very secure and has improved security in the organization.
The ROI is that we are not waiting for a breach but being proactive rather than reactive.
They are helpful, respond to my queries, and can answer any question.
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Customer support is very responsive and proactive.
During the four-month duration, we did not face any such issues.
They help whenever we get stuck.
They are there immediately, providing us with the best technical people, solving any issue we had.
They gave me a trial period, did multiple follow-ups, and were reviewing themselves the findings to actually understand how their product is performing.
I would rate customer support a nine out of ten because they maintain a competitive price, offer trial periods, provide follow-up, are very responsive, and are effectively hands-on in assisting and offering prompt service and support.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
Our organization currently uses it to manage over 1200 web applications.
It is absolutely scalable, and I would rate its scalability as nine out of ten.
Alert Logic MDR is scalable.
Alert Logic MDR's scalability is highly scalable and can handle organizational growth efficiently.
We don't need to scale it since it's all SaaS.
We are a robust enterprise with thousands of assets in the cloud or tens of thousands.
The user interface that I see doesn't make me very confident that I will be able to extract information in case I had hundreds or thousands of Kubernetes clusters or hundreds or thousands of hosts.
Overall, the support provided has been excellent.
It is a stable solution, which is why we chose it.
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
You will find no errors or glitches with Alert Logic MDR.
I would rate the stability of Sweet Security a ten out of ten.
We have never had any issues with stability.
Sweet Security is stable, as I find that user experience does not tend to reveal many production problems, and when they do occur, they are resolved quickly.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
One major missing feature was the ability to see if vulnerabilities were exploitable, which required extra effort for us.
If Alert Logic MDR not only detected incidents but also allowed us to block those incidents or isolate any affected asset, that would be beneficial.
Alert Logic MDR could be improved by adding voice assistance when creating new configurations for the environment.
The next great thing that Sweet Security can do is to turn toward IAC, how it is handled and enforced, to tackle potential breaches of policy before they really happen.
Maybe they can just show the actual signal and not show that there is a lot of vulnerabilities, but indicate which are important.
The main areas for improvement are related to how Sweet Security needs to be customized.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Alert Logic MDR is one of the most cost-effective tools to use regarding pricing, setup cost, and licensing.
The price, which is per endpoint around ten to twelve dollars, and it is a good setup cost.
They're not cheap, but they're not as expensive compared to other companies.
Sweet Security contains very similar features at a much better pricing.
Sweet Security's pricing is quite fair and cost-effective by many users.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
The alert system improved from potentially 24 hours to one hour response time.
The standout features of Alert Logic included the topology feature, which was helpful for mapping assets on the network, giving a clear understanding of all connected devices.
The integration with ticketing tools such as ServiceNow helped my workflow by automatically creating a ticket and sharing it with the required team as soon as a critical alert is generated.
Sweet Security's reporting tools enhance our insights into potential vulnerabilities and threats as they serve as our eyes and ears inside AWS, telling us what we are doing wrong so we can fix it.
Sweet Security enabled teams to see each detection of activity upon every request made from the application level towards the infrastructure, making it much easier and reducing the time for an analyst to understand what is really happening.
I really love the feature within Sweet Security platform that allows you to visualize the specific packages or functions that are being loaded to the memory and are actually being executed by the operational system.
| Product | Mindshare (%) |
|---|---|
| Qualys TotalCloud | 1.1% |
| Alert Logic MDR | 0.8% |
| Sweet Security | 0.7% |
| Other | 97.4% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 3 |
| Large Enterprise | 3 |
Qualys TotalCloud enhances security posture across cloud environments with continuous monitoring, vulnerability management, and risk visualization, ensuring efficient threat assessment and automated remediation for improved cyber risk reduction.
Qualys TotalCloud offers a robust suite of security tools essential for organizations managing multi-cloud infrastructures. By integrating cloud accounts and automating workflows, it supports AWS, Azure, and GCP, offering comprehensive vulnerability management and zero-day detection. The platform's user-friendly design, combined with its extensive risk management and unified threat assessment capabilities, enables organizations to prioritize and remediate vulnerabilities effectively. TruRisk Insights provides clear insights on cyber risks, while the automation options streamline patch management and scanning processes. API integration across IaaS and SaaS environments further enhances resource allocation efficiency and saves time, addressing misconfigurations across cloud environments.
What are the most important features of Qualys TotalCloud?Qualys TotalCloud is deployed in sectors needing rigorous vulnerability management, such as finance and healthcare. Companies utilize it to secure multi-cloud environments like AWS, Azure, and GCP, focus on compliance, and integrate security into CI/CD pipelines to detect and remedy threats pre-deployment.
Alert Logic MDR offers fast and accurate scanning, automated installations, and security alerts. Its advanced intrusion detection and centralized management enhance threat visibility and response, providing an effective security management strategy for diverse sectors.
Alert Logic MDR provides comprehensive security management with advanced threat detection and human expertise. It includes valuable features such as infrastructure security alerts, heuristic threat detection, and a centralized dashboard. Users can swiftly detect and respond to security threats through extensive global SOCs, detailed notifications, and immediate log access. However, it can improve in alert payload customization, analytics capabilities, initial setup documentation, error tracing transparency, and command processes for better usability. Companies benefit from its applications in container security on Kubernetes, production tracking, log management, and network intrusion detection, making it suitable for large-scale applications across utilities, finance, and government sectors.
What are the key features of Alert Logic MDR?Implementation across industries shows Alert Logic MDR's adaptability in securing containers on Kubernetes, managing production logs, and serving as a primary SIEM tool. Companies implement it to safeguard large-scale e-commerce platforms and extensive IT infrastructures. Users from utilities to financial and government sectors find it provides a comprehensive and effective security management approach, enhanced by artificial intelligence and machine learning capabilities.
Sweet Security offers advanced cybersecurity measures designed to protect enterprise-level networks from complex threats, providing efficient monitoring and robust protection capabilities.
Focused on sophisticated threat detection and network security, Sweet Security provides an enterprise-grade solution for cybersecurity challenges. It integrates seamlessly with existing systems, offering real-time analytics and threat intelligence. Its comprehensive approach ensures high-level data protection and security management, allowing organizations to focus on core functionalities.
What features make Sweet Security stand out?Implementation of Sweet Security across industries like finance, healthcare, and e-commerce demonstrates its versatility and effectiveness. In finance, it safeguards sensitive financial data; in healthcare, it ensures patient data privacy; and in e-commerce, it protects online transactions from fraud, making it an invaluable asset in today's digital landscape.
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