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Alert Logic MDR vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alert Logic MDR
Ranking in SOC as a Service
3rd
Ranking in Managed Detection and Response (MDR)
17th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Vulnerability Management (32nd)
Netsurion
Ranking in SOC as a Service
15th
Ranking in Managed Detection and Response (MDR)
39th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (33rd), Security Information and Event Management (SIEM) (54th), Extended Detection and Response (XDR) (43rd)
 

Mindshare comparison

As of March 2026, in the SOC as a Service category, the mindshare of Alert Logic MDR is 5.7%, down from 5.9% compared to the previous year. The mindshare of Netsurion is 2.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SOC as a Service Mindshare Distribution
ProductMindshare (%)
Fortra's Alert Logic MDR5.7%
Netsurion2.6%
Other91.7%
SOC as a Service
 

Featured Reviews

reviewer2191746 - PeerSpot reviewer
President at a tech services company with 11-50 employees
It's a highly mature, competitively priced solution that provides total visibility into your ecosystem. FORTRA's Alert Logic has the only Cybersecurity Platform that integrates XDR+WAF+VM+DLP in one.
Alert Logic offers total visibility into the client's IT ecosystem. The solution's intrusion detection system inspects 100 percent of the network packets and installs universal agents on all physical and virtual servers for log collection. Alert Logic also aggregates logs of the client's various 3rd Party security tools into a single pane of glass. All of the analytics from those data feeds got to a 24/7 SOC with sophisticated resources. Alert Logic has massive threat intelligence resources to provide additional context to the incident response declarations. They do all the heavy lifting for clients who lack the technology and resources to operate their own SOC. The client is solely responsible for the incident response component. The macro analytics resides on Alert Logic's cloud. You have the ECM response and business application team on the client side. Everything works in tandem, which is the only way you can deal with the advanced threats we face today, especially the ransomware families. If you don't respond in minutes, you're in trouble.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."
"The installation and configuration were slick."
"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."
"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."
"The initial setup is pretty straightforward."
"It is a very stable product."
"The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems."
"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"Expediting incident response is really great."
"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."
"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."
 

Cons

"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"The setup process was complex."
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."
"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."
"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."
"The documentation, especially with the initial setup, needs improvement."
"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"I would like to see the dashboard come up more quickly."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
 

Pricing and Cost Advice

"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
"Almost any product that is on the AWS Marketplace is super easy to subscribe to."
"Alert Logic has better competitive pricing than some of its competitors."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
12%
Performing Arts
6%
Educational Organization
5%
Performing Arts
15%
Manufacturing Company
10%
Outsourcing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Also Known As

Alert Logic Managed Detection and Response, Alert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Alert Logic MDR vs. Netsurion and other solutions. Updated: January 2026.
884,012 professionals have used our research since 2012.