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Alert Logic MDR vs Automox comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alert Logic MDR
Ranking in Vulnerability Management
32nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
SOC as a Service (3rd), Managed Detection and Response (MDR) (17th)
Automox
Ranking in Vulnerability Management
37th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Endpoint Protection Platform (EPP) (36th), Enterprise Mobility Management (EMM) (13th), Patch Management (14th)
 

Mindshare comparison

As of March 2026, in the Vulnerability Management category, the mindshare of Alert Logic MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Automox is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Alert Logic MDR0.6%
Automox0.5%
Other98.9%
Vulnerability Management
 

Featured Reviews

reviewer2191746 - PeerSpot reviewer
President at a tech services company with 11-50 employees
It's a highly mature, competitively priced solution that provides total visibility into your ecosystem. FORTRA's Alert Logic has the only Cybersecurity Platform that integrates XDR+WAF+VM+DLP in one.
Alert Logic offers total visibility into the client's IT ecosystem. The solution's intrusion detection system inspects 100 percent of the network packets and installs universal agents on all physical and virtual servers for log collection. Alert Logic also aggregates logs of the client's various 3rd Party security tools into a single pane of glass. All of the analytics from those data feeds got to a 24/7 SOC with sophisticated resources. Alert Logic has massive threat intelligence resources to provide additional context to the incident response declarations. They do all the heavy lifting for clients who lack the technology and resources to operate their own SOC. The client is solely responsible for the incident response component. The macro analytics resides on Alert Logic's cloud. You have the ECM response and business application team on the client side. Everything works in tandem, which is the only way you can deal with the advanced threats we face today, especially the ransomware families. If you don't respond in minutes, you're in trouble.
Raphael Tiji - PeerSpot reviewer
Senior Software Engineer at AT&T
Unified patching and remote access have strengthened security and reduced support overhead
Automox has significant potential and we truly appreciate its features and capabilities. However, we have encountered several performance issues, particularly with the remote access tool. We believe that with some improvement, it could replace other tools that we currently use. Exclusion for updates should be improved in Automox. Integration with Tenable vulnerability management should be improved, as it should be included. I do not have any other improvements needed for Automox that I have not mentioned yet, perhaps only small or wish-list features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It implemented pretty quickly; we have everything you need, and while it would typically take a lot of other solutions weeks to set up, this set up within fifteen minutes, which is pretty slick, and it has a lot of different interfaces."
"It is a very stable product."
"The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems."
"It fully integrates with our AWS environment, which is brilliant."
"The solution was consistently available, and I cannot recall any instances where it was down."
"Technical support is pretty decent with Alert Logic."
"It's been a positive experience for us overall."
"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."
"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational."
"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."
"It is a flexible solution that does a majority of the tasks."
"We love the overall patch management abilities; it's the main driver of why we adopted Automox, and it has definitely stood up to the test of time."
"Automox's real-time visibility and control through its intuitive dashboard is important for our response to emerging threats because it tells us which applications need to be updated on a real-time basis."
"Automox is the only one that we've found that we can just set and then forget; it simply works and is the best."
"Automox provides complete visibility for any laptop, desktop or server in our environment, regardless of whether the person is on the train, in the cloud or on the move."
"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."
 

Cons

"The documentation, especially with the initial setup, needs improvement."
"The setup process was complex."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."
"Our ROI would probably be zero. We don't even use it."
"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"Automox needs some improvement, particularly in that remote support for Linux is lacking."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying."
"The only thing that we've ever truly wanted is an onsite repository."
"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."
"However, we have encountered several performance issues, particularly with the remote access tool."
"However, I feel Automox's present quirks in its ability to manage multiple clients to constitute its weakest point."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
 

Pricing and Cost Advice

"Almost any product that is on the AWS Marketplace is super easy to subscribe to."
"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
"Alert Logic has better competitive pricing than some of its competitors."
"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."
"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""
"The cost is very reasonable compared to the competition."
"We are on the premium licensing, which is the one that has the API capability that we use."
"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."
"The product is a great value."
"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."
"Its licensing for a year was nine grand. There was no additional fee."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
10%
Outsourcing Company
6%
Comms Service Provider
6%
Government
9%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Automox?
Automox needs some improvement, particularly in that remote support for Linux is lacking. Additionally, remote support for iOS could be better. The integration is seamless.
What is your primary use case for Automox?
Our main use case for Automox is that we as a company need to be Cyber Security Plus compliant, and therefore we need to ensure that our devices are patched regularly. Having over 1,000 devices, ma...
What advice do you have for others considering Automox?
Automox is a modern, simple-to-use, and powerful tool that works well for all sizes of organizations that have a mix of remote, hybrid, and endpoints. Automated patching is a key strength of Automo...
 

Also Known As

Alert Logic Managed Detection and Response, Alert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
No data available
 

Overview

Find out what your peers are saying about Alert Logic MDR vs. Automox and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.